Toyota of Des Moines

very helpful walked in looking a little lost. was approached in a kind friendly manner asking if we needed any help. Dan was very helpful in helping us find what w walked in looking a little lost. was approached in a kind friendly manner asking if we needed any help. Dan was very helpful in helping us find what we were wanting, and Marcy was friendly and easy to work with despite having to stay late with bad weather getting worse. More

Two new cars We went to look to trade in our current vehicle. The moment we walked in the door, Dan greeted us and asked if he was able to able us, but was not pu We went to look to trade in our current vehicle. The moment we walked in the door, Dan greeted us and asked if he was able to able us, but was not pushy. He gave us space to look around at the models on the showroom floor but was close to answer questions we may have. He listened to what we were looking for and made suggestions on models and trims based on what we shared and what would be a good fit for our family’s needs. Everyone one we came in contact with was polite and patient with us as we were trading in two vehicles and purchasing two new vehicles. More

Walked right in I short term plans and stopped w/o an appointment. I was put right in and got great service. I would recommend service department every day I short term plans and stopped w/o an appointment. I was put right in and got great service. I would recommend service department every day More

Thank you for making vehicle shopping and purchasing easy and smooth from the beginning and beyond the purchase! Thank you Trey for showing us several options for making vehicle shopping and purchasing easy and smooth from the beginning and beyond the purchase! Thank you Trey for showing us several options! More

Great person to work with Dear Manager, I want to inform you that I am very impressed with Mr Ian Davis. Service advisor. He is a very helpful person. He is honest and tries Dear Manager, I want to inform you that I am very impressed with Mr Ian Davis. Service advisor. He is a very helpful person. He is honest and tries his best to help his customers. He is an excellent listener. I am blessed to have him as my advisor. He is a true asset at your institution. Thank you Asit More

Great people to deal with My wife and I have been driving Toyotas for around 30 years. We have always done business with Toyota of Des Moines and Ken Bright has always been our My wife and I have been driving Toyotas for around 30 years. We have always done business with Toyota of Des Moines and Ken Bright has always been our salesman. Their sales staff is friendly and very low pressure. The service staff is second to none. The reliability of the Toyota brand and the quality of this dealership keeps us coming back! More

Prompt and excellent customer service I used the express service for an oil change and inspection on a used Camry I just purchased from a different dealer. The staff I interacted with were I used the express service for an oil change and inspection on a used Camry I just purchased from a different dealer. The staff I interacted with were excellent. Dave was awesome to work with. This was my first visit and I'm looking forward to working with Toyota of Des Moines again on my future needs. Thanks More

My 2011 Highlander purchase I have been buying my cars from Toyota of Des Moines for many years. My lease was done so I thought I would try another dealer for a change, no one co I have been buying my cars from Toyota of Des Moines for many years. My lease was done so I thought I would try another dealer for a change, no one compared. I ended up back at Toyota of DM with Ken Bright my salesman and I purchased a mint condition 2011 Highlander...Love it and the price was right too. The only bump in the purchase was my tuner knob fell off so I went back to TDM and they fixed it without question and in a very timely manner. Great experience.. More