Toyota of Des Moines

Easy to do Ken was prompt and professional. He answered all of my questions and was willing to show me whatever I was interested in. I never felt coerced into Ken was prompt and professional. He answered all of my questions and was willing to show me whatever I was interested in. I never felt coerced into a purchase. Thank you! I love my new Prius! More

meet my needs feom the first meetings, bob understood my need and answered my questions clearly and simply... that made my choice and decision done quickly and saf feom the first meetings, bob understood my need and answered my questions clearly and simply... that made my choice and decision done quickly and safely... i was happy to meet the team ... and feeling welcom..... after the drive test , bob gave the oppurtunity to check and see other colors compare between them .... it was a very nice and intructive experience..... More

He is so professional and courteous :) I purchased 2011 prius from Steve Henigan. Unlike many dealers I talked to, he did not push me to buy the car, so I did not feel pressured when I was I purchased 2011 prius from Steve Henigan. Unlike many dealers I talked to, he did not push me to buy the car, so I did not feel pressured when I was talking to him. It was my first car, so I had/ have so many questions. He always answers my questions really quickly with a great amount of detail!! If you are buying a car, he is the guy to talk to. More

They always took care of your needs. They always took care of our needs. They welcomed us very friendly. At dealer, they spent almost their time to introduce us new cars and available pro They always took care of our needs. They welcomed us very friendly. At dealer, they spent almost their time to introduce us new cars and available programs so we could get the most discount on our new car. More

I felt like a queen!! Customer Service has been dead for years. However Toyota of DM showed me there are still good people in the world of customer service. Heather was n Customer Service has been dead for years. However Toyota of DM showed me there are still good people in the world of customer service. Heather was not pushy, which I appreciate sooooo much. I cannot stand pushy car salespeople. The gentlemen who helped with financing my car is extremely good at his job and he explained in detail any questions I had. He knew what he was talking about! The waiting I had to do to get my car the same day is definitely worth it. They were making sure everything was running nicely and that it was clean. Toyota of DM provide free Keurig coffee, cookies, comfortable chairs, computers, and even I-Pad mini's. I was so impressed with the place. There were a few minor drawbacks, but in the grand scheme of things they are not worth mentioning. More

Great place to buy! After searching for a used vehicle for a month, we found what we were looking at at Toyota of Des Moines. Our salesman, Rob was very patient and help After searching for a used vehicle for a month, we found what we were looking at at Toyota of Des Moines. Our salesman, Rob was very patient and helpful. He made the whole experience easy. The car was spotless and the gentleman who showed us the features was friendly and answered all of our questions. We would definetely send our friends. More

Great experience! Ken worked hard to get me everything I wanted. The whole process was great and stress-free. I walked out with the exact vehicle that I wanted at a fa Ken worked hard to get me everything I wanted. The whole process was great and stress-free. I walked out with the exact vehicle that I wanted at a fair price. More

Great Everyone from Charlie, Finance & Troy were wonderful. I am elderly and they took the time to explain and help me in everything that was needed. Than Everyone from Charlie, Finance & Troy were wonderful. I am elderly and they took the time to explain and help me in everything that was needed. Thank them and you. More

Toyota way to go Good customer reception both live chat and face to face.. Explained what I wanted and would fit my budget and went way beyond my expectations. Excel Good customer reception both live chat and face to face.. Explained what I wanted and would fit my budget and went way beyond my expectations. Excellent services. Excellent in delivering. My car was ready for pick up as promised. More

GREAT!!! Steve Henigan was awesome in helping to locate the exact vehicle that I wanted... He was prompt in his replies to all of my questions as well as offe Steve Henigan was awesome in helping to locate the exact vehicle that I wanted... He was prompt in his replies to all of my questions as well as offering VERY competitive and fair pricing. So happy that I checked into this dealership (and Steve) before making a trade elsewhere! Thanks Toyota and STEVE HENIGAN! More