Toyota of Des Moines

great Everyone done a wonderful job. I appreciate how hard Steve and Ryan worked to get me a great car. I will be telling everyone how great and wonderful t Everyone done a wonderful job. I appreciate how hard Steve and Ryan worked to get me a great car. I will be telling everyone how great and wonderful the people here are. More

As usual, the BEST experience! Toyota of Des Moines apparently has high expectations of its employees and of its business. On 28 Oct 2015, I acquired a 2015 Toyota RAV4 XLE AWD (2nd Toyota of Des Moines apparently has high expectations of its employees and of its business. On 28 Oct 2015, I acquired a 2015 Toyota RAV4 XLE AWD (2nd Rav4). I didn't hesitate on which dealership in my local area where I wanted to do business! On a very hot summer day back on 28 Aug 2013, I went to Toyota of Des Moines and was very impressed from the receptionist at the front desk to driving away in my new vehicle to the follow-up calls and e-mails. This first impression is why I will continue to use Toyota of Des Moines as my dealership of choice! Also, the reason why I have and will continue to recommend Toyota of Des Moines to friends, family, and colleagues. This experience resulted in no deviations from the high ratings I had for this place. As usual, I contacted Shane Siegle to help me decide on the options I had. He is TRULY EXCEPTIONAL in his knowledge, advice, and customer service skills. He is a big reason why I don't hesistate on using Toyota of Des Moines. Ryan McClanahan in finance is also, TRULY EXCEPTIONAL. Very efficient and answered questions to my satisfaction. Finally, Mr. Bill Klomstad (Delivery Coordinator) is TRULY EXCEPTIONAL. Again, it was 2013 when I found out there were dealerships that had a designated area and staff to explain the vehicle from front to back. Klomstad did his usual, TRULY EXCEPTIONAL job at explaining everything. I appreciate the way the Rav4 was prepared prior to my possession. Thank you for the picture in front of my new Rav4 that was sent to me by e-mail. A couple of days after the possession of my new Rav4, I received a follow-up call from Dot Ray (Customer Service Representative) mainly asking how things were going. Also, I received an e-mail from Shane Siegle. I know I will receive additional follow-up calls/e-mails in the future. This is really great customer service and has always proved to me that I wasn't just a number. After my first purchase, I wasn't expecting this from a large, busy dealership. I strongly feel (based upon experiences in the past with Toyota of Des Moines) they will do whatever they can to assist their customers. Until next time........ Thank you, again, to Siegle, McClanahan, Klomstad, and Ms. Ray. Also, to Toyota of Des Moines for its TRULY EXCEPTIONAL job for their customer service; employees they have; vehicle selection; and moving to Grimes (which is closer to me). I recommend Toyota of Des Moines and the Toyota brand. I have found them to be very reliable!! More

My dealership for life! As my first time purchasing a vehicle from a dealership, I could not be more satisfied with Rob Hutt and Dallas Buck at Toyota of Des Moines. I was de As my first time purchasing a vehicle from a dealership, I could not be more satisfied with Rob Hutt and Dallas Buck at Toyota of Des Moines. I was dealt with honestly, patiently, and with my needs and financial situation taken into full consideration. I bought a great Scion XD that perfectly fits my needs and a sensible payment plan that works very well with my income. Thanks again to Rob, Dallas, and all to the Toyota of Des Moines staff; I'll be sending all of my friends and family your way! -Kelly Still More

Great place to do business. The sales person work hard in getting me out of my lease which I had for 18 months. The leased vehicle hard low mileage and wanted to purchase a car o The sales person work hard in getting me out of my lease which I had for 18 months. The leased vehicle hard low mileage and wanted to purchase a car of my owe. They made several suggestions, lowered my monthly payments and feel comfortable in getting a used yet new car for myself. I have showed this new car off and others love the color and the many available accessories which came along with the car. It is a 2012 and has more than a brand new one. More

Buying Experience Simply outstanding, no high pressure, worked to get a deal done, great delivery and follow up. I will recommend and use this dealership again for buy Simply outstanding, no high pressure, worked to get a deal done, great delivery and follow up. I will recommend and use this dealership again for buying a vehicle. More

Love my TRD pro 4 runner Worth the wait! Drove the trail edition and I loved the ride. I knew TRD pro would be even better?? Great handling vehicle. Hope to keep this vehicle Worth the wait! Drove the trail edition and I loved the ride. I knew TRD pro would be even better?? Great handling vehicle. Hope to keep this vehicle 15 years and 275,000 miles like my Toyota Sequoia that I purchased from Toyota of Des Moines in 2001. More

Not pressured. My time at Toyota has always felt very comfortable, never pressured into getting into or buying something I'm not familiar with persuaded to. They giv My time at Toyota has always felt very comfortable, never pressured into getting into or buying something I'm not familiar with persuaded to. They give me all the options and see the best way they can help. Comfortable and not pressured - thank you. More

Easy, fast and over all great experience It was the easiest car buying experience we have ever had, Shane made it so easy, we saved a lot of time and did most things over the phone and intern It was the easiest car buying experience we have ever had, Shane made it so easy, we saved a lot of time and did most things over the phone and internet. We are very happy with our new mazda. More

New Highlander purchase This is our second purchase through Shane Siegle but he is not the only salesperson we have worked with as we have purchased other Totyotas from this This is our second purchase through Shane Siegle but he is not the only salesperson we have worked with as we have purchased other Totyotas from this dealership. We can't compare Toyota of Des Moines with others because we don't car ship anywhere else. Toyota is a trouble free outstanding product and Toyota of DM deals in an honest way with their initial pricing. It has always been a rewarding experience. Very professional, competent people. More

New car lease Austin provided all the information I needed to make a decision. Very helpful and courteous. Will definitly recomend to family and friends. I was v Austin provided all the information I needed to make a decision. Very helpful and courteous. Will definitly recomend to family and friends. I was very grateful to be able to take care of the process in one afternoon. More