Toyota of Des Moines

Honda Purchase I purchased a 2011 Honda CRV. The salesman was William Godwin. He was very polite and enjoyable to visit with. I started with a very aggressive price I purchased a 2011 Honda CRV. The salesman was William Godwin. He was very polite and enjoyable to visit with. I started with a very aggressive price goal and he came within $500 of my goal. I am very satisfied with my purchase. More

A goog experience This is the second Toyota we have purchased from them.Both times the salesman has been very helpful. Our salesman was this time was Ken Bright, he an This is the second Toyota we have purchased from them.Both times the salesman has been very helpful. Our salesman was this time was Ken Bright, he answered all of our questions in a professional way. We were very pleased the way we had all questions answered. More

Second Toyota this year!! This is our second car purchase this year. Both times David Lovan was our salesman. David was courteous, friendly and professional at all times and This is our second car purchase this year. Both times David Lovan was our salesman. David was courteous, friendly and professional at all times and made the whole car-buying experience a breeze. We have been loyal Toyota customers for over 15 years now, and don't see any reason why we would go anywhere else. More

Our Sienna Our experience with this dealership has been very positive. All the persons with whom we had contact were very kind and helpful. Faraz Asad was so pat Our experience with this dealership has been very positive. All the persons with whom we had contact were very kind and helpful. Faraz Asad was so patient in helping us find exactly what we wanted and needed. Chad Millhollin helped us quickly wrap up the paper work. I wish I could remember the name of the service tech. He was so knowledgeable and willing to tell us how everything worked on the car! More

Above and Beyond!!!!!!! My wife and I recently traded in both our vehicles for leases. Heather was our sales person and did an outstanding job communicating with me via text My wife and I recently traded in both our vehicles for leases. Heather was our sales person and did an outstanding job communicating with me via text prior to meeting, so she was ready with vehicles when we arrived. Heather was extremely patient with us, spending two and a half days either by texts or in-person, providing great customer service. She was also extremely knowledgeable and was able to answer all our questions. We felt we received top dollar for our trade-ins and received appropriate discounts and incentives on our new leases. Our first night, we were at Toyota late and everyone from the Sales Manager to the Delivery department did an outstanding job making us feel comfortable and at ease waiting for my new Highlander XLE. I went from a Tundra to a Highlander. The Highlander is perfect for my towing needs with its towing enhancements. The next night we traded in my wife's Camry for a lease on new Camry V6 XLE. Technology has sure come a long ways. There was a slight hiccup in the delivery of our new Camry, but the Team at Toyota let us take home a loaner (Brand New Camry) while they inspected and prepared the car we wanted and insisted they deliver it to our home, 50 miles away. Everyone was friendly and smiles all the way. We first became customers of Toyota of Des Moines in 2013 and have gotten 4 vehicles from them. Toyota is the only Manufacturer of automobile we have driven for the last 9 years and we have never been disappointed. Toyota of Des Moines has an outstanding team all around! We will definitely be lifetime customers! More

Awesome! I had a great experience here. Everyone was so friendly and helpful. Helped me right away and I left the same day two hours later in my new car! Will I had a great experience here. Everyone was so friendly and helpful. Helped me right away and I left the same day two hours later in my new car! Will be going back when I'm ready for another upgrade. More

Great .. Because this the greatest opportunity for me.. I never have a new vehicle before.,.. All the people here are friendly, just the best people ever Because this the greatest opportunity for me.. I never have a new vehicle before.,.. All the people here are friendly, just the best people ever More

Generally pleasant experience For the most part, a generally good experience. Sales service was good, but a little disorganized. Took my car registration to be copied for records, For the most part, a generally good experience. Sales service was good, but a little disorganized. Took my car registration to be copied for records, but forgot to give it back to me and I drove off without it - yikes! Also, when getting financial aspects set up, the person we worked with in regards to that wasn't very clear with what he was outlining (i.e. extended warranty and extra services). He was really working hard to just sell something and was a little rude. More

Great Experience- Friendlt and Knowledgeable Bob was great to work with. He is very knowledgeable of the Toyota brand and understood what I wanted. It made my buying experience easy and enjoyab Bob was great to work with. He is very knowledgeable of the Toyota brand and understood what I wanted. It made my buying experience easy and enjoyable. I cares about his customers and would recommend him to my family and friends. More

OUTSTANDING Car Buying Experience Ken Bright has been my sales person for 15+ years. He completely understands my vehicle requirements and is very professional while working thru the Ken Bright has been my sales person for 15+ years. He completely understands my vehicle requirements and is very professional while working thru the buying process. In addition, he always takes time to add the personnel touch to the experience and makes it a joy when buying a car. More