Toyota of Des Moines

I had a great experience with Toyota of DM. I was searching for my very first vehicle that would be in my name, and I was looking for a very specific type of vehicle with a fixed budget. I just happe searching for my very first vehicle that would be in my name, and I was looking for a very specific type of vehicle with a fixed budget. I just happened to stop by Toyota of DM to look at a vehicle that I saw online that I was interested in. Unfortunately the vehicle was gone by the time I got there, but Brandon (who assisted me) was very friendly and made every effort to look for a car that fit what I was looking for. I wasn't able to find anything that day but I got his card before I left. About a week later my uncle came down to help look for a car with me. We stopped at a few other dealers but did not feel comfortable with some of the dealers we spoke with. I decided to stop back by Toyota of DM and luckily for me, Brandon was working that day. He remembered me & remembered what I was looking for last time I was around. He showed me two SUVs that fit into what I was looking for and I really liked one of them that had just came in earlier that day, a used Toyota RAV4. Brandon was willing to work with us on the price and getting a few other details worked out, which really impressed my uncle and I. I picked up the RAV4 two days later and it was clean and in great condition. Toyota of DM has been a great dealership! About two days later I had an issue with a fuse, cruise control, and they even gave me new windshield wipers and they were willing to fix that at no cost to me since I had just purchased the car. That was when I knew that this was a great dealership that really made an effort to make sure that its customers were pleased with each purchase and would stand behind the quality of their service. I have had no problems with my RAV4 since then as they really did take care of everything for me. When it is time for me to get a new vehicle, I will definitely go back to Toyota of DM and I have already boasted about the service I received to my friends. More

Working with Steve Henigan and Joe Myers was a great over all experience. They let me take the vehicle for a lengthy test drive, were very informative about the vehicle and purchasing options, etc. Will reco all experience. They let me take the vehicle for a lengthy test drive, were very informative about the vehicle and purchasing options, etc. Will recommend them to others. At no time did I ever feel forced or rushed. More

My e-mail to you ends before I'm done. The price is ok, but all cars cost a lot. You get what you pay for. I LUV MY 4-RUNNER. For an SUV it rides wonderful, and the telephone is something I will never g but all cars cost a lot. You get what you pay for. I LUV MY 4-RUNNER. For an SUV it rides wonderful, and the telephone is something I will never go without on my next 4-Runner. Yes I'm SOLD. More

Thanks for your continued excellence!You make the process of exchanging cars very quick and easy. We appreciate it that you always try to give us great deals and treat us so kindly. Rob and Becky are great e of exchanging cars very quick and easy. We appreciate it that you always try to give us great deals and treat us so kindly. Rob and Becky are great employees of your business. I think you could call us strong supporters of Toyota of Des Moines! More

Our sales and leasing consultant at Toyota of Des Moines was Steve Caspar. He did an excellent job of explaining all of our options on our lease of a Toyota Corrolla. Steve was courteous and patient with a was Steve Caspar. He did an excellent job of explaining all of our options on our lease of a Toyota Corrolla. Steve was courteous and patient with all of our questions. We were treated at all times with respect. We would highly recommend Toyota of Des Moines,Ia. and Steve Caspar. Thankyou, John and Mary Scaglione More

I really enjoyed working with Becky and my check-out experience was great, too (I can't remember his name, though). However, my overall experience has left me with a bad taste due to the fact I felt co experience was great, too (I can't remember his name, though). However, my overall experience has left me with a bad taste due to the fact I felt coerced into agreeing to purchase the GAP insurance from Larry. When he approached the subject he said that I really needed it, that almost everyone gets it because if anything were to happen to the car I may be stuck still owing money on it if it were totaled. Since he felt so strongly that I should get it he had already included it on the paperwork and in the total cost - I hesitated, I didn't want it, but I felt as if it was something I needed to do - he instilled a fear factor in me that I felt I couldn't deny. When I got home I e-mailed my State Farm Insurance agent. I heard back from her the next morning and she told me that I didn't need it. I called Larry and he mailed me the cancelation form. I filled it out and brought it with me when I came to pick up my car the next week (I was having leather seats installed so I couldn't take the car with me that night). I dropped off the paperwork and was told that I was still going to pay the extra monthly expense and they would just elminate my last payment. That is not acceptable to me. One reason I went with the Corolla was to keep my monthly payments low - now there is an extra $10 per month I have to pay for a service I don't want or need. Anyway, I would still recommend your dealership to a friend, but I would caution them on the GAP Insurance. A reply back would be appreciated. More

I have been a loyal customer for no less than seven years, and my experience has been nothing short of impeccable over the years. It's NEVER high pressured and Jason is so easy to work with and he wil years, and my experience has been nothing short of impeccable over the years. It's NEVER high pressured and Jason is so easy to work with and he will make you and offer you can't refuse. From the sales depeartment right to the service department, everyone is amazing. They will ALWAYS have my business. More

Very easy buying vehicle over the internet. Everything was set up at the dealership when we arrived and all we had to do was complete the test drive. Price was as quoted and vehicle had all the options w was set up at the dealership when we arrived and all we had to do was complete the test drive. Price was as quoted and vehicle had all the options we were looking for. There were no surprises. More

Salesman went far beyond what would be normally expected to get the car I wanted when I wanted it -- he met and exceeded my expectations. He found the color of car and had the tires changed to match my bra to get the car I wanted when I wanted it -- he met and exceeded my expectations. He found the color of car and had the tires changed to match my brand preference. I would definately recomend the dealer/salesman to anyone. More

Three years ago we stopped at Toyota of Des Moines looking for a new car. Ryan MClanahan met us and shared his knowledge about the Toyota's. We were so impressed with this young man and the great ca looking for a new car. Ryan MClanahan met us and shared his knowledge about the Toyota's. We were so impressed with this young man and the great care that he took of us. We drove off the lot with a new leased Camry. Now, three years later, Ryan was able to upgrade us to a XLE 2011 Camry. His professionalism and advice was well worth taking. Also, Matt Ehmke, made the financial part of this transaction a pleasure. He was so organized and we enjoyed his friendleness. We will diffently recomend Toyota of Des Moines to our friends and family. Thank you for the great service. Lowell and Mary Guddall Fort Dodge, IA More