Toyota of Des Moines

Our sales and leasing consultant at Toyota of Des Moines was Steve Caspar. He did an excellent job of explaining all of our options on our lease of a Toyota Corrolla. Steve was courteous and patient with a was Steve Caspar. He did an excellent job of explaining all of our options on our lease of a Toyota Corrolla. Steve was courteous and patient with all of our questions. We were treated at all times with respect. We would highly recommend Toyota of Des Moines,Ia. and Steve Caspar. Thankyou, John and Mary Scaglione More

I really enjoyed working with Becky and my check-out experience was great, too (I can't remember his name, though). However, my overall experience has left me with a bad taste due to the fact I felt co experience was great, too (I can't remember his name, though). However, my overall experience has left me with a bad taste due to the fact I felt coerced into agreeing to purchase the GAP insurance from Larry. When he approached the subject he said that I really needed it, that almost everyone gets it because if anything were to happen to the car I may be stuck still owing money on it if it were totaled. Since he felt so strongly that I should get it he had already included it on the paperwork and in the total cost - I hesitated, I didn't want it, but I felt as if it was something I needed to do - he instilled a fear factor in me that I felt I couldn't deny. When I got home I e-mailed my State Farm Insurance agent. I heard back from her the next morning and she told me that I didn't need it. I called Larry and he mailed me the cancelation form. I filled it out and brought it with me when I came to pick up my car the next week (I was having leather seats installed so I couldn't take the car with me that night). I dropped off the paperwork and was told that I was still going to pay the extra monthly expense and they would just elminate my last payment. That is not acceptable to me. One reason I went with the Corolla was to keep my monthly payments low - now there is an extra $10 per month I have to pay for a service I don't want or need. Anyway, I would still recommend your dealership to a friend, but I would caution them on the GAP Insurance. A reply back would be appreciated. More

I have been a loyal customer for no less than seven years, and my experience has been nothing short of impeccable over the years. It's NEVER high pressured and Jason is so easy to work with and he wil years, and my experience has been nothing short of impeccable over the years. It's NEVER high pressured and Jason is so easy to work with and he will make you and offer you can't refuse. From the sales depeartment right to the service department, everyone is amazing. They will ALWAYS have my business. More

Salesman went far beyond what would be normally expected to get the car I wanted when I wanted it -- he met and exceeded my expectations. He found the color of car and had the tires changed to match my bra to get the car I wanted when I wanted it -- he met and exceeded my expectations. He found the color of car and had the tires changed to match my brand preference. I would definately recomend the dealer/salesman to anyone. More

Three years ago we stopped at Toyota of Des Moines looking for a new car. Ryan MClanahan met us and shared his knowledge about the Toyota's. We were so impressed with this young man and the great ca looking for a new car. Ryan MClanahan met us and shared his knowledge about the Toyota's. We were so impressed with this young man and the great care that he took of us. We drove off the lot with a new leased Camry. Now, three years later, Ryan was able to upgrade us to a XLE 2011 Camry. His professionalism and advice was well worth taking. Also, Matt Ehmke, made the financial part of this transaction a pleasure. He was so organized and we enjoyed his friendleness. We will diffently recomend Toyota of Des Moines to our friends and family. Thank you for the great service. Lowell and Mary Guddall Fort Dodge, IA More

Steve was very helpful and went out of his way to provide the best service possible. He was able to answer any questions that I may have had and was very interested in making sure that I was getting the veh the best service possible. He was able to answer any questions that I may have had and was very interested in making sure that I was getting the vehicle that I wanted. He was prompt in meeting his appointment with me and has followed up after the sale. I would recommend Steve to any of my friends. More

Very easy buying vehicle over the internet. Everything was set up at the dealership when we arrived and all we had to do was complete the test drive. Price was as quoted and vehicle had all the options w was set up at the dealership when we arrived and all we had to do was complete the test drive. Price was as quoted and vehicle had all the options we were looking for. There were no surprises. More

I had great experience with Toyota of Des Moines Iowa. I knew what they wanted and they knew what I wanted and we were able to come together and make ends meet with both of us. I thought they did a great jo knew what they wanted and they knew what I wanted and we were able to come together and make ends meet with both of us. I thought they did a great job on making me feel important and explained to me things that I did not understand. I would recommend doing business with them and I will go back when I am looking for a new car. More

Jeff Freed was an outstanding contact for Toyota of Des Moines. I live just over 100 miles away, and called MANY Toyota dealers. I would have loved to have done business closer to home. However, Jeff was f Moines. I live just over 100 miles away, and called MANY Toyota dealers. I would have loved to have done business closer to home. However, Jeff was far and above more courteous, attentive & patient than anyone else I contacted. You have an incredible salesperson in Jeff Freed, and because of him, I drove to Des Moines to do business. Our entire experience was very good at Toyota of Des Moines. Everyone that helped us with our new car purchase did an excellent job. I would highly recommend your facility to anyone and everyone. Thanks! More

My buying expierence was great. I would recommend this place to anyone! When I showed up to purchase my car I was given enough information and time to decide what the best choice for me would be. Please v place to anyone! When I showed up to purchase my car I was given enough information and time to decide what the best choice for me would be. Please visit Toyota of Des Moines if you are thinking about purchasing a new or used car. You won't be let down! More