Toyota of Des Moines

Steve Johnson was great to work with and made the buying experience very enjoyable. Bill, who showed us EVERY new feature on our vehicle was great to work with also. and made the buying experience very enjoyable. Bill, who showed us EVERY new feature on our vehicle was great to work with also. More

Actually Enjoyed Buying My Car Here We felt we got the car and the price we wanted without all the stress and pressure you sometimes can feel buying a car. Steve Johnson was super profe We felt we got the car and the price we wanted without all the stress and pressure you sometimes can feel buying a car. Steve Johnson was super professional and helpful without being pushy. This is our third vehicle from Toyota of Des Moines and we will be back for the next one. More

Yet another amazing experience in Grimes! My wife and I purchased a 2010 Toyota Prius from Toyota of DSM back in August 2014. Great experience. I did leave a glowing review on this website at My wife and I purchased a 2010 Toyota Prius from Toyota of DSM back in August 2014. Great experience. I did leave a glowing review on this website at the time. Due to some unforeseen life events, we had to sell or trade-in the '10 Prius. The one place we trust and the one place that, yes busy, but always has time for you, was the one place we went to. That place being Toyota of Des Moines! We were lucky, again, that Shane Siegle was working that day. My brother-in-law, Jacob, recommended this place and Shane, the first time. We discussed our lengthy situation with Shane Siegle. To make a long story short, we ended up trading the 2010 Prius for a 2011 Prius! I cannot think of one dealership that I or my wife have been to in my area that would sit and listen to our situation. Also, go out of their way to help us! Shane is a good man! I cannot begin to thank him enough!! As mentioned in a previous review; due to him, we will NEVER go through another dealership besides Toyota of DSM in Grimes. NEVER EVER! Another person who also deserves high praise is Chad Millhollin in the finance department. We realized that he also went out of his way to help us in our situation!! We received a fairly good (unexpected) interest rate that we are very happy with and happy that we were able to be financed through a Des Moines Credit Union! Big kudos to Chad for everything you did to get us the best deal possible. You understood the situation and you performed well beyond our expectations! Ryan Parmerlee was in the Delivery department, but we did not require an overview because we were already familiar with the Prius! He was very nice and we did not feel rushed to get in our vehicle and drive away. He gave my brother-in-law some keychains (so he wouldn't feel left out..haha). We declined the photo offered; however, it's a great thing to offer people! Thank you, Ryan!! We will continue to recommend Toyota of DSM to everyone. We will continue to utilize Toyota of DSM PERIOD! Keep up the good work! To the general manager: You have a great team!! They deserve a lot of praise!! Keep doing what you are doing to make them happy! :) Thank you to everyone else who were involved with our purchase on 1.17.2015! Jesse & Stephanie Cole Clearfield, Iowa - Taylor County More

Overall Staff and all employees are very accomodating. Overall the staff and all employee of Toyota of Des Moines Grimes outlet are very nice and friendly. I am satisfied with my visit. I wish and hope I c Overall the staff and all employee of Toyota of Des Moines Grimes outlet are very nice and friendly. I am satisfied with my visit. I wish and hope I can get some rebate. My sales agent and finance officer are good. The new location/place is huge and clean. Faraz Asad is my main sales agent with my first 2006 Toyota Corolla LE but he is bit busy at that time and he refer us to Bob. Bob is really nice and good sales agent, thanks a lot to him. I forgot the name of finance/sales officer and the guy on service who give an orientation for the function of my pre owned/used nice SUV Toyota RAV4, they are nice and awesome. We love Toyota me and my family, specially my 2011 Rav4. More

Outstanding Experience. We were very pleased and impressed by Mike Cruzen. This was not the "usual" used car buying experience. Mike was friendly, professional and really wor We were very pleased and impressed by Mike Cruzen. This was not the "usual" used car buying experience. Mike was friendly, professional and really worked hard to get us into a vehicle that was right for our family. This was despite our very limited budget. The reaction we got from the other dealers was "Sorry we don't have anything in your price range" which really meant that "I'd much rather sell you a new or newer used car" We had several recommendations for other dealerships from friends, but Toyota of Des Moines was the one that really came through for us. We had a wonderful experience and our interaction with Jeff in Finance and the gentleman in Service when we picked up our car rounded out visits. When it comes time to buy another vehicle this will be out go-to dealership. More

Great 1st Experience I'm very grateful to Charlie for making my first new car experience a positive one. Charlie was personable, knowledgeable, and did an excellent job o I'm very grateful to Charlie for making my first new car experience a positive one. Charlie was personable, knowledgeable, and did an excellent job of meeting my needs. I would recommend Charlie to anyone. -Joe Zaun More

Very Pleased I was very pleased with Rob Hutt. He took his time going thru each car. We never felt rushed or pressured into buying. This is the 4th car we have b I was very pleased with Rob Hutt. He took his time going thru each car. We never felt rushed or pressured into buying. This is the 4th car we have bought from Toyota. We have not been disappointed once. Loved the large selection. Definitely will be back in the future! More

Taking good care Showed me the vehicle with the options I needed. I liked the way they spent time to understand my budget and my needs. I was happy at the way he took Showed me the vehicle with the options I needed. I liked the way they spent time to understand my budget and my needs. I was happy at the way he took care of everything. More

Very Favorable experience at Toyota of Des Moines I recently purchased a certified 2014 Toyota Venza. Steve Johnson in sales was very easy to work with and answered all my questions thoroughly. The I recently purchased a certified 2014 Toyota Venza. Steve Johnson in sales was very easy to work with and answered all my questions thoroughly. The car is in great shape and I'm sure will provide us with years of reliable service. This is our 4th Toyota product and we've loved every one. More

Bambi made car shopping necessary I'm very happy with our experience. Totalled our car and needed something in our price range to meet our needs as a busy family. Thrilled that our bud I'm very happy with our experience. Totalled our car and needed something in our price range to meet our needs as a busy family. Thrilled that our budget could provide a Brand New Toyota! We never dreamed we could own a New car, not just new to us. The staff from the front desk, to everyone you meet in the halls were warm, friendly and ready to assist in any way. All of our questions were answered and explained in a prompt manner. Wonderful experience! More