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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
8,062 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,062 reviews

October 31, 2023

I enjoy working with the service advisor Jose. He is very personal and has a great knowledge of the car service industry. More

by dan.l.block303
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 31, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review of Jose and our service department! We are so glad to hear that you enjoyed working with him and that you appreciate his personal touch and knowledge of the car service industry. We hope to see you again for your service needs!

October 31, 2023

Very helpful. Kind. I was impatient that day and just wanted to purchase a vehicle. To my surprise the entire process was smooth and went pretty quickly. More

by jdhemsted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for the 5-star review! We understand that buying a car can be a stressful experience, especially if you are in a hurry. We are committed to making the process as easy and stress-free as possible for our customers.

October 31, 2023

We worked with Bobby Staley and he was awesome—was honest and helpful —would buy from him again! More

by Fran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Staley
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Nov 01, 2023 -

Toyota of Des Moines responded

We are grateful for your feedback, and we are proud to have Bobby as part of our team. Thank you for your business! We hope that you will continue to choose Toyota of Des Moines for your future car buying needs.

Nov 01, 2023 -

Fran responded

Excellent experience at Toyota thanks to Bobby Staley!

October 31, 2023

Very helpful and convenient in the drive up and exiting through the service Bay Area More

by FKIRVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for your positive feedback! We are proud to offer our customers a convenient and efficient way to get their cars serviced. We hope to see you again in the future! Take care.

October 31, 2023

Answers my questions and service did not take as long as anticipated. Would come back if needed. More

by amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
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Nov 01, 2023 -

Toyota of Des Moines responded

We are so glad to hear that you were impressed with the way our team answered your questions and how quickly your service was completed. We look forward to serving you again in the future when the time comes! Thank you for the 5 stars!

October 31, 2023

Very pleasant and friendly. Good courteous and quick service. Very responsive to my questions. Thanks More

by A.QUAYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you for your business and your feedback. We look forward to serving you again at Toyota of Des Moines. We hope you have a great day!

October 31, 2023

Everyone was friendly and helpful. The customer service was great. I would recommend this dealership to anyone looking for a new car. More

by MJBORNHOFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

We are glad to hear that our team met your expectations and that you were impressed with our customer service. Enjoy your new Toyota for many years to come!

October 31, 2023

The dealership is well run, some salesmen are a little pushy and less patient than others. Salesmen should be trained to know prices and warranty costs more, I'm not impressed with having to wait until th More

by Nathan Werner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Toyota of Des Moines responded

Thank you for your feedback. We appreciate your comments about our dealership and our sales team, so we can learn and do even better! We hope you enjoy your new SUV!

October 31, 2023

The dealership was able to locate a vehicle that was exactly what we were looking for in a relatively short time frame considering the short supply of autos in general. The paperwork and pre delivery p More

by lkmarshall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review! We are so glad to hear that we were able to locate the exact vehicle you were looking for in a relatively short time frame, despite the current supply challenges. Visit us again for your next vehicle purchase!

October 30, 2023

Excellent to work with when buying a new car. We had a great experience working with their online department. More

by The50230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review of our online sales department, and congratulation on your new vehicle! Enjoy your new Toyota for many years to come.

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