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Toyota of Des Moines

Grimes, IA

4.7
6,724 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,725 reviews

March 18, 2019

Helpful and Friendly Kind, Helpful and Sympathetic in emergencies. The plastic shield protector under my car was dragging. There were able to no only fix it, without a More

by Deborahp554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Gihring
Mar 20, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to provide us with tis positive feedback. We were happy to help you out!

March 17, 2019

Great Experience This was our second car we’ve bought here and the sales experience with Ken was seamless, quick and professional. Past service experiences have been More

by JenniWindsor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, JD Kent, Marcy Davis
Mar 20, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to tell us how we are doing! Ken will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

March 17, 2019

Great experience My wife and I had a great experience with everyone we dealt with during the purchase of our new Toyota. Roland was really great to work with and answe More

by TRDguy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Pappoe
Mar 20, 2019 -

Toyota of Des Moines responded

Thank you so much for sharing your kind words. We are delighted to hear that Roland helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. We value your business and look forward to seeing you in the future! Thanks again!

March 15, 2019

Steve is awesome. My second new purchase from him Quick paperwork, no pressure, and made me feel confident with my large purchase. It was nice and calm More

by Remlisae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was crabby.
Mar 18, 2019 -

Toyota of Des Moines responded

Thank you so much for your feedback and recommendation! We are excited to hear that you had such a great visit with Steve and hope you are enjoying your new car! We appreciate your loyalty and wish you many safe miles of smiles ahead!

March 15, 2019

Excellent service From the moment I walked in the door until the moment I left. Rob and Bill were fantastic!! They made it quick and easy plus negotiated a great deal o More

by Hwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bierma, Cass Cupp
Mar 15, 2019 -

Toyota of Des Moines responded

We're so glad we could help you and even exceed your expectations! Rob and Bill will be happy to hear their hard work is appreciated. Thanks for choosing us!

March 15, 2019

Steve and Toyota of Des Moines were amazing Very low pressure experience. Steve gave me several financing options and found the best deal for me. He explained all the vehicle’s features, pros an More

by Mkl01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Toyota of Des Moines responded

That's great to hear! Thank you so much for your review and feedback! We are excited to hear that you had such a great visit with Steve and look forward to seeing you again soon!

March 14, 2019

Our first but not our last Toyota Rav4. The sales person( Alex) was new to the dealership and treated us with respect and did a good job with answering our questions. If he did not know the More

by jmcburney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bierma, Alex Rodriguez
Mar 15, 2019 -

Toyota of Des Moines responded

We're glad to hear you enjoyed working with Alex! He represents our team well. Thanks for taking time to share your experience with us. If we can help you with anything else, don't hesitate to give us a call or stop by!

March 14, 2019

Welsch - 2019 Highlander purchase We had a good experience at the dealership. The selection of vehicles was great and we found exactly what we were looking for. Negotiations went wel More

by Welsch Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Toyota of Des Moines responded

Thanks for sharing this with us! We're glad to hear you had a great experience. It was a pleasure working with you. Congratulations on your new Highlander!

March 14, 2019

Service The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil cha More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley, Mike Lebeda
Mar 15, 2019 -

Toyota of Des Moines responded

Hi Carla, thank you for taking the time to provide us your feedback. We do our best to make sure all of our customers are serviced in a timely fashion. We also offer coupons on our website for different services to keep our pricing as low as possible. Let us know if there is anything we can do for you in the future.

March 13, 2019

Great We really enjoy this Toyota, so much so we had the oil changed. Then we ordered a new 2019 Avalon. Would you say we really like Toyota, this is our 5 More

by Bullardbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Account person, lady when we came in, another guy to make sure our needs were meet
Mar 15, 2019 -

Toyota of Des Moines responded

This is fantastic! Congratulations on another excellent Toyota choice! We're glad you enjoy working with us as much as we enjoy having you at the dealership. Please let us know if we can help with anything else!

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