Toyota of Des Moines

Recall Reception quick and friendly. Service was super fast . Thanks. Assume that the recall was completed and the result was that the vehicle is now OK Reception quick and friendly. Service was super fast . Thanks. Assume that the recall was completed and the result was that the vehicle is now OK. More

Prompt service, friendly staff I like the comfortable chairs to lounge in while waiting. I appreciate having all the Keurig options. The service was prompt. Most staff was friendly. I like the comfortable chairs to lounge in while waiting. I appreciate having all the Keurig options. The service was prompt. Most staff was friendly. More

Issue not resolved Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My only problem with the service department and the reason I will not always recommend the company (Toyota Inc. and Toyota Des Moines) to my friends is the ongoing problem with my AM radio. It has not worked since the day the car was delivered. The radio was replaced a couple of times. Travis and his employees work diligently to repair it but nothing worked. While I like both of our Toyotas I will never buy another one. My poor ratings of the service department are based on the radio issue. My last appointment with Dave for routine service was just fine. More

Great experience! Toyota employees were very kind and helpful. I had not bought a car in 12 years & they walked me through the whole process. They answered all of que Toyota employees were very kind and helpful. I had not bought a car in 12 years & they walked me through the whole process. They answered all of questions & explained everything thoroughly. More

Buying a new car I was ready to try Wilson in Ames, after meeting and working with Shane, I wanted to buy from Des Moines Toyota. He did the work and got the business. I was ready to try Wilson in Ames, after meeting and working with Shane, I wanted to buy from Des Moines Toyota. He did the work and got the business. More

oil change and inspection Everything I asked was done in a timely and complete fashion. The review was through and complete I do miss the donuts in the waiting room. Everything I asked was done in a timely and complete fashion. The review was through and complete I do miss the donuts in the waiting room. More

Just my Luck! Brianna was a pleasure to work with. Did the bulk of our deal via email in a friendly, low pressure and respectful manner. Would do it again. Brianna was a pleasure to work with. Did the bulk of our deal via email in a friendly, low pressure and respectful manner. Would do it again. More

Painless car purchase Professional and Friendly. Arrived at noon and drove away a couple of hours later with the trade in and purchase complete. I would recommend this deal Professional and Friendly. Arrived at noon and drove away a couple of hours later with the trade in and purchase complete. I would recommend this dealership to anyone. More

Great dealership Everyone at Toyota of Des Moines worked seamlessly to get me in a new vehicle and I appreciate the effort. The process was quick and financing got a g Everyone at Toyota of Des Moines worked seamlessly to get me in a new vehicle and I appreciate the effort. The process was quick and financing got a great rate in house. Love my new car and looking forward to many reliable years of driving. More

New tires Very good service to my Toyota Corolla. The man in sales, was also very good. I had new tires installed and took the shuttle to and from. Very good service to my Toyota Corolla. The man in sales, was also very good. I had new tires installed and took the shuttle to and from. More