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Toyota of Des Moines

Grimes, IA

4.7
6,736 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,736 reviews

May 01, 2019

Professional yet personal. We have worked with this dealership since 1981. We have always been fortunate to have worked with exceptional people there. Our latest experience was More

by gorder.in.newton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
May 02, 2019 -

Toyota of Des Moines responded

We truly appreciate your continued loyalty with us! Thank you so much for choosing again, it's always our pleasure to work with you and we look forward to seeing you on your next visit!

April 30, 2019

Helpful Steve was helpful and didn't push to hard, but kept in touch. Very enjoyable to work with. He was an excellent resource for all types of vehicles More

by Joan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Toyota of Des Moines responded

It's so great to hear that Steve was good to you, we're always here to make things go as smoothly as possible. Thank you so much for the awesome review, we value your time as well as you! Be safe driving out there, and we look forward to seeing you in the future!

April 29, 2019

Everyone was helpful in every way I would have given 5 star, but your 200,00 mile warranty had to many catches in it for it to be of value to me. Other than that everything else was ve More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Marquez, Brenna Bjorland
Apr 29, 2019 -

Toyota of Des Moines responded

Awesome to hear Barry! We are thrilled to hear that we were worthy of your 5 star review! We hope you enjoy the car and we look forward to seeing you again!

April 29, 2019

New Tacoma Steve was very easy to work with. Worked easily around my crazy schedule, got me scheduled asap and got me in the exact Tacoma I wanted! More

by Benny94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Toyota of Des Moines responded

Thanks so much for taking the time to leave us a review! We are so happy to hear that you had such a pleasant experience working with Steve. Congrats on your Tacoma and we hope to see you back soon! It's a joy to work with you!

April 28, 2019

Excellent speedy service I scheduled an appointment online and ended up arriving late to my appoinment. They didnt even mention it and were still able to get me in and out in More

by Toyotateacher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Lisle
Apr 29, 2019 -

Toyota of Des Moines responded

Great to hear! We are thrilled that the oil change, filter replacement and the headlight replacement all went well! We look forward to having you back the next time you need service!

April 26, 2019

oil change I was in for an oil change and forgot to ask to get my tires rotated. I wish a staff member would have brought this up as it is usually done at the sa More

by CarolynGraybill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Apr 29, 2019 -

Toyota of Des Moines responded

Great to hear! We are happy that we could do a great job with your service! Thanks for stopping by and we look forward to your next visit!

April 26, 2019

Extremely friendly and simple I had a great experience here. Steve Henigan was both professional and funny-also, very patient. He explained a lot to me and walked me through the c More

by Sag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Kent, Marcy Davis
Apr 29, 2019 -

Toyota of Des Moines responded

Thank you so much for taking the time to leave such a kind and thoughtful review - that means a lot to us! We are thrilled to hear that JD, Marcy and Steve were able to make you feel so welcomed during your experience with us. If there's anything at all we can do for you moving forward, please don't hesitate to ask. It's such a pleasure to work with you and we hope to see you back soon!

April 26, 2019

Was a great expereince. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. More

by Curly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland, Spencer Stover
Apr 29, 2019 -

Toyota of Des Moines responded

Thanks for the great review! We appreciate you coming in and we look forward to having you back!

April 26, 2019

5000 mile service I really appreciate the pick-up and drop off experience when service is needed. The people who pick up are pleasant and the making an appointment wa More

by rylvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Logsdon, Becky Boatman
Apr 29, 2019 -

Toyota of Des Moines responded

Great to hear! We are happy to hear that the service went well and we look forward to seeing you back!

April 25, 2019

Steve is the best! We drove all the way from Iowa city to buy our Highlander from Steve and we can’t say enough good things about how he helped us out in purchasing a More

by cjones15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Apr 29, 2019 -

Toyota of Des Moines responded

Thank you for your review! We are thrilled to hear that you had such a great experience with Steve! Let us know if there's anything else we can do for you in the future, it's a pleasure to work with you!

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