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Toyota of Des Moines

Grimes, IA

4.7
6,734 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,734 reviews

May 14, 2019

oil change and tire rotation I drove in at 5:00 and had my Tundra serviced by 5:40. Excellent since they were closing at 6:00and I expected to be turned away. More

by Crazywild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
May 15, 2019 -

Toyota of Des Moines responded

Your satisfaction is our job! We're always happy to take care of you! Thanks for the wonderful review!

May 14, 2019

Top Shelf! Zero complaints...from the time I got there to the time I got my car back - the service bay, shuttle service, etc. Well done folks! More

by MrD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 15, 2019 -

Toyota of Des Moines responded

Thank you so much for the wonderful feedback!

May 14, 2019

Andy was amazing!!! Andy was so nice! He answered all of my questions and I had a ton! He spent all day with my parents and I trying to ensure I was happy with what I was More

by Shortcourt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Toyota of Des Moines responded

It's great to hear Andy took such great care of you and that you are so happy! We appreciate your feedback and look forward to seeing you soon!

May 12, 2019

Dave was the experience - Awesome Service Rep. In for a typical service but it was way beyond any other visit to your dealership service department. It's never been bad but let's just say Dave sho More

by SteveG$1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
May 13, 2019 -

Toyota of Des Moines responded

Thanks for the great feedback, Steve! We're so happy that service visit with David went well and we exceeded your expectations. Enjoy your day and we look forward to seeing you next time!

May 11, 2019

Professional, friendly, and efficient car leasing experience I started my purchase online with Steve Henigan, and I stressed the importance of a short onsite visit. I am a busy and impatient person by nature. St More

by Roland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan, Brenna Bjorland
May 13, 2019 -

Toyota of Des Moines responded

We appreciate your feedback, Roland! We are happy we were able to accommodate your tight schedule and get you everything you needed. We'll be sure to let Brenna and Steve know to keep up the good work. Have a wonderful day!

May 11, 2019

Great experience everyone involved was great. Next time I get a vehicle I will be coming to Toyota due to my previous experience. Well done to the team. More

by Tyleromann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
May 13, 2019 -

Toyota of Des Moines responded

We're so happy to hear that, Tyler! Thanks for letting us know that you had a great experience, and whenever you're ready for your new Toyota we'd love to help you shop. Have a great day!

May 10, 2019

Great service! I always get great service at Toyota of Des Moines! They listen to my concerns and take care of any issues. I highly recommend their service departme More

by SHERI K. MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
May 13, 2019 -

Toyota of Des Moines responded

Thank you so much, Sheri! We appreciate you letting us know that you always get great service! Your satisfaction is what we aim for, and if you ever need anything else just give us a call or stop by.

May 09, 2019

Recent service If you want great service.... visit here. If you want to buy a car... buy from J.R. Hickenbottom. Work on the oil change pricing a littl please. More

by JJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp, JR Hickenbottom
May 09, 2019 -

Toyota of Des Moines responded

JJP, thanks so much for the review and feedback! We really appreciate and kind words and recommendation. We look forward to seeing you again in the future!

May 08, 2019

All good Easy in and out. Service personnel were helpful, but didn't try to "sell" something. Answered my questions in a straightforward manner. I'll be back. More

by Gramps
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 09, 2019 -

Toyota of Des Moines responded

Thanks so much for taking the time to review Toyota of Des Moines. Glad to see your experience with us was a great one. We look forward to seeing you again!

May 07, 2019

Excellent service! Everyone I met with was very friendly & professional. They made the purchasing of my vehicle seamless & the process was not as time consuming as I had More

by Jean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Luck
May 09, 2019 -

Toyota of Des Moines responded

Jean, we really appreciate the 5-star review. It is great to know that we were able to exceed your car-buying expectations. Enjoy your new car!

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