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Toyota of Des Moines

Grimes, IA

4.7
6,712 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,712 reviews

May 26, 2019

Excellent We just bought our third vehicle from Toyota Des Moines. Steve is very professional and friendly. I will recommend this dealership. Very good custome More

by Y Xu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to tell us how we are doing! Steve will be happy to hear that he was very helpful in your car buying experience. Thank you for your continued business and we hope to take care of any of your future car needs!

May 25, 2019

Bought a Tacoma by luck I would buy another with Brianna luck she wasnt pushy and had a great attitude. I didnt think I was going to walk out the same day as I test drove the More

by Yoda46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Luck, Marcy Davis
May 28, 2019 -

Toyota of Des Moines responded

Thanks! We greatly appreciate your business and very kind words! Brianna and Marcy are great assets to our team and will be very happy to hear your compliments! Thank you for choosing us! We look forward to helping you in the future.

May 24, 2019

TDM Experience Long time Toyota of Des Moines customer (99 RAV4; 00 Toyota Sienna; 08 Corolla; 08 Tacoma) ...staff continues to be excellent. Andrew Whiting was a co More

by RCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover
May 28, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to share about your great buying experience with Andrew, Rob, and Spencer at Toyota of Des Moines! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad our team could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

May 24, 2019

Very excellent and honest. They take their jobs seriously They solve my car problems and I left with a better car than I expected! Great and kind service. Everyone was very helpful and made sure I was more th More

by Harbia96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
May 28, 2019 -

Toyota of Des Moines responded

Thanks! We are so happy to hear that your experience with us went so well! We strive to give our customers the best experience every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

May 23, 2019

Quick Service Super quick oil change and tire rotation. Part of the 20k service and couldn’t be happier with the minimal maintenance so far on the 2017 Taco. More

by Min Work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 23, 2019

Exceptional service Really enjoyed video of technician checking my car. Service was outstanding frm talking with my advisor, listening to tech and lady who took my paymen More

by Sassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t talk to any of the people listed.
May 28, 2019 -

Toyota of Des Moines responded

That's what we like to hear! Thank you for choosing Toyota of Des Moines to service your Toyota. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. Thanks again!

May 22, 2019

Toyota family In the last 10 years my family have bough 8 Toyota’s and will continue I like the fact you take care of loyal customers and Andy W. Sold my daughter a More

by Ccraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD in delivery is one helpful person.
May 22, 2019 -

Toyota of Des Moines responded

We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new Toyota!

May 22, 2019

Good Service I appreciated the inspection video. It was very informative and helpful. The technician did a good job of explaining all that he did and what service More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
May 22, 2019 -

Toyota of Des Moines responded

We want every customer to feel comfortable and informed at every step of the service process. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

May 22, 2019

Service Appreciate the extra assistance by employee in the pick up area- needed hep understanding how route guidance works with my new iPhone - very differe More

by Stediarich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also guy in delivery
May 23, 2019 -

Toyota of Des Moines responded

Thank you so much for the positive review! We strive for excellence for every single customer. Please let us know if you need anything else for your vehicle.

May 22, 2019

Excellent attention to my needs and not high pressure. Brianna Luck in sales was great! I prefer to work with women in sales. I have referred her immediately. Thanks Brianna and the rest of the team. More

by Camry Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Luck
May 23, 2019 -

Toyota of Des Moines responded

Thanks for the great review! We love having Brianna on our team, and will pass along your thanks. Please let us know if you need anything else.

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