Toyota of Des Moines

A Lot better Than before. I have gone to Toyota ever since I bought the Prius and all the time I have went it wasn't very good this time it was a lot better with the video walk I have gone to Toyota ever since I bought the Prius and all the time I have went it wasn't very good this time it was a lot better with the video walk through that was interesting. Pretty neat to see and the time it took was a ton better than all the times before. It was nice to see a card from the person who took the car in so I know who to go to and she was very friendly. everybody there even just walking around looking at other vehicles greeted me and asked how it was going or if there was anything they could help with. Something to look at on the phone side of the service when it said the appraisal was free for the vehicle actually have some one to help with cause I never got any numbers. I had someone call asking if we were trading and I told her we needed the number for the car and she would talk to her manager and never heard anything, The service on the vehicle was still good excellent. More

Good service I was going to drive away when Faraz stopped me. He found the car I went to see and helped me get it. I was a little worried about financing but he ta I was going to drive away when Faraz stopped me. He found the car I went to see and helped me get it. I was a little worried about financing but he talked me through it. More

Recommended Very efficient, listened to concerns, knowledge of and/or checked prior service records, communicated clearly, reasonable recommendations and explanat Very efficient, listened to concerns, knowledge of and/or checked prior service records, communicated clearly, reasonable recommendations and explanations (including giving perspective on work that could be delayed for a period), texted video and confirmation of work to perform very timely, shuttle service appreciated. More

good service Nothing to report out of the ordinary. - the service was good. I am glad you were open Memorial Day, as this made it convenient for me. Nothing to report out of the ordinary. - the service was good. I am glad you were open Memorial Day, as this made it convenient for me. More

Toyota of Des Moines Great vehicle selection. Friendly staff. Quick turn around on service. Offered car wash after service was completed. Dealership is very clean and well Great vehicle selection. Friendly staff. Quick turn around on service. Offered car wash after service was completed. Dealership is very clean and well lighted Thanks More

Toyota of Des Moines Purchased a 2019 4 Runner. Excellent service. Everyone we dealt with was very helpful and friendly. Glad you were open on Memorial Day. Was even se Purchased a 2019 4 Runner. Excellent service. Everyone we dealt with was very helpful and friendly. Glad you were open on Memorial Day. Was even served lunch. More

5000 mi service Warranty service is good, timely because there's usually no new money involved. Didnt feel the same with my out of warranty toyota. Service advisor l Warranty service is good, timely because there's usually no new money involved. Didnt feel the same with my out of warranty toyota. Service advisor listened to my complaints on the poopy infotainment on my Camry xse in for 5000 mi work. Really disappointed since my prior car, Rav 4 limited, had a MUCH better system. Had to rent a pretty plain Mazda which outshone my beloved Toyota on acceleration AND base infotainment. More

Professional and Courteous. Customer service Priority Sales Professional Shane Siegel and the entire sales and service team are going over and above to make sure my experience at buying a pre-owned vehicl Sales Professional Shane Siegel and the entire sales and service team are going over and above to make sure my experience at buying a pre-owned vehicle are at the highest level possible. I certainly appreciate everything they are doing to make sure that this is not the only time I will be doing business here. If this is how I am treated with a purchase of a pre-owned non-Toyota, then I can only imagine what it will be like with a new or more expensive vehicle. Thanks to everyone from sales, to management, to service. More

Great people to work with. I traded in my Tacoma for a new one. I purchased the first one at the same dealership and was very pleased with my experience. I traded in my Tacoma for a new one. I purchased the first one at the same dealership and was very pleased with my experience. More

Great experience with Faraz Faraz Asad made buying my new Toyota Tundra an easy experience. He was knowledgeable and very helpful. I would highly recommend anyone to go to Faraz Faraz Asad made buying my new Toyota Tundra an easy experience. He was knowledgeable and very helpful. I would highly recommend anyone to go to Faraz to buy a vehicle. More