Toyota of Des Moines

Excellent Service Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. More

Excellence rules here! From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my c From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my car with the best of care. That is why I have bought my last 7 cars at Toyota of Des Moines. More

Love our Avalon We have leased numerous style vehicles from Toyota and fell in love with the Avalon. Thank you Scott once again. Purchased with ease and the reassu We have leased numerous style vehicles from Toyota and fell in love with the Avalon. Thank you Scott once again. Purchased with ease and the reassurance More

Everything was fine as it always is. However. I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought s I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought specifically from Toyota of Des Moines because they would be able to handle any warranty issues on-site while I was getting my vehicle serviced. It turns out the warranty only covers catastrophic damage when the entire tire needs replacing. I'll chalk this one up to my failure to read the small print and not understand that a nail picked up from the road (I'd call it a hazzard) isn't technically a hazzard. I'll buy tires elsewhere next time for a lot less and get the same service. Disappointed in Toyota of Des Moines for the first time - I should only give 4 stars. More

Purchase of new Toyota Camry Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service time was less than estimated. Received several calls enquiring about my satisfaction with car /service, which was very good. More

New vehicle purchase We were able to work with two great salesmen and they helped us compare vehicles and options which enabled us to make the right decision for us and ou We were able to work with two great salesmen and they helped us compare vehicles and options which enabled us to make the right decision for us and our needs! More

Service i made an appointment for service including an oil change and tire rotation. I was in and out in thirty-five minutes. I also had time to visit with i made an appointment for service including an oil change and tire rotation. I was in and out in thirty-five minutes. I also had time to visit with my sales representative, Scott Hampe. More

Great Service Promptly met by Cass when I arrived and we went over the planned strut replacement. Had oil and filter change while the car was in the shop and other Promptly met by Cass when I arrived and we went over the planned strut replacement. Had oil and filter change while the car was in the shop and other complimentary inspections. Got a shuttle ride home and a pick up when the car was ready which was really nice as I was able to get some work done at home instead of waiting at the service center. More

Car shopping I Love going into this Toyota dealership! Everyone is always so pleasant and helpful and always with a smile. We were so pleased with Andy who helpe I Love going into this Toyota dealership! Everyone is always so pleasant and helpful and always with a smile. We were so pleased with Andy who helped us find the best car for us and he is definitely a “ten”! He kept us updated while we waited for our car to arrive which we really appreciated. He answered all our questions and made sure we were happy with our purchase. We felt the same way with the financing dept. She explained everything and answered all our questions. We’ve already use the service department and I can tell we are always going to get the best help there also! More