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Toyota of Des Moines

Grimes, IA

4.7
6,720 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,720 reviews

July 11, 2019

Excellent Made sure we were happy with everything! Had an excellent selection of cars to choose from. Will definitely recommend this dealership to others consid More

by Joyce 86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
July 07, 2019

Great Steve Henigan was very knowledgeable and listened to what I had to say. He worked to find the car that was what I wanted. He was with us to the time M More

by Purpleeater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Brandon
Jul 08, 2019 -

Toyota of Des Moines responded

Thank you for leaving a review! We're so glad to hear that Steve was so helpful and could find you the car that you wanted and that Miles was able to be so informative. Enjoy your new car!

July 06, 2019

Friendly and easy to work with Every member at Toyota of DM was great. All easy to work with, no pressure. We love the new highlander and will definitely consider coming here again More

by D00680245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
Jul 08, 2019 -

Toyota of Des Moines responded

Thank you for the great review! We're excited to hear that everybody was able to be so helpful during the car buying process and that you gt into a car that you love. Drive safe, and we look forward to the next time you need us!

July 06, 2019

Camry 12 For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating More

by DJ2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Gihring
Jul 08, 2019 -

Toyota of Des Moines responded

Thank you for your feedback! We're glad that you were able to stay busy while waiting for all the work to be finished. We hope to see you again!

July 05, 2019

Highly recommend.l Steve Henigan and the rest of the staff is great to work with. Highly recommend. I will definitely be coming back to Toyota of Des Moines. More

by Meredithf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Toyota of Des Moines responded

Thank you for the feedback! We're sure that Steve will be excited to hear that he was able to be so helpful. We look forward to your next visit!

July 04, 2019

Buying used SUV I worked with Shane at Toyota of Des Moines. I had an excellent experience buying a used Highlander. He was quick to respond to my email and texts. Bu More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance was handled well and explained well. The gentleman who taught me how my vehicle works was excellent.
Jul 05, 2019 -

Toyota of Des Moines responded

Emily, thank you for the five stars! We're so glad to hear that Shane made the experience so excellent for you. Enjoy your Highlander, and we hope to see you again for all of your car needs!

July 02, 2019

Traded vehicle I had a terrific experience at Toyota. Eric was very helpful in getting me into a newer vehicle that sat me up higher off the road so getting in and More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Toyota of Des Moines responded

Thank you for your feedback, Kim! We are glad to hear that Eric was able to provide a great buying experience for you. We look forward to seeing you again at your first service appointment and congratulations on your new RAV-4!

July 02, 2019

Car Maintenance Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to l More

by hansenms@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Toyota of Des Moines responded

Thank you for your review! We are happy to hear that Ian and our service team could continue to provide excellent customer care! We look forward to seeing you again at your next service appointment!

July 01, 2019

Excellent help with the three perople who helped us. I had visited driving around the lot for several days until I saw the car I thought I wanted. I was looking it over when the salesman approached me More

by Tom Malicoat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man who explained how the vehicle works was excellent. Sorry I didn't get his name., Marcy Davis
Jul 02, 2019 -

Toyota of Des Moines responded

Tom, thank you so much for the five stars! We're very glad that you were able to get the car that you wanted. Drive safe, and we hope to see you again!

June 30, 2019

Ken Bright meets our needs We continue to come to Toyota to Ken Bright who has served our auto leasing needs since 2004. He listens to what we want and finds just the right aut More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright
Jul 01, 2019 -

Toyota of Des Moines responded

Thank you for your review and feedback, Mitch! We are glad that Ken is always able to provide a great experience for you. We look forward to continue working with you and will see you at your next service appointment!

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