Toyota of Des Moines

Fantastic service and communication The service was quick and the communication concerning what was completed and why was concise and clear. I will continue to service my Toyota here. The service was quick and the communication concerning what was completed and why was concise and clear. I will continue to service my Toyota here. More

15,000 miles Service Entire customer/service provider was great I was completely satisfied. Very professional staff, excellent treatment of their customers and it is very Entire customer/service provider was great I was completely satisfied. Very professional staff, excellent treatment of their customers and it is very clear how much they value their customers! Smooth, seamles. More

Quality job I called Toyota with issue of slow leak on tire, as I had bought new ones there a year ago. The girl on the phone listened to my issue and said she wo I called Toyota with issue of slow leak on tire, as I had bought new ones there a year ago. The girl on the phone listened to my issue and said she would check if could get in that day, no promises. Totally worked out and found faulty stem on tire. I appreciated the girl who offered to get me in so quickly. Wish I remembered her name. This is why I think your service dept is amazing. I’ve been a’happy’ Toyota owner for 42 yrs! More

Rav 4 lease purchase Family decided to lease a Toyota Rav 4, we received very little pressure and they allowed us space to discuss our options. they also were flexible to Family decided to lease a Toyota Rav 4, we received very little pressure and they allowed us space to discuss our options. they also were flexible to find a payment that we were comfortable with. Very happy with the purchase. More

Outstanding experience with new car purchase We worked with Dan Murray on our car purchase. He was very helpful and mindful of what we were looking for in our new car. We also looked at two other We worked with Dan Murray on our car purchase. He was very helpful and mindful of what we were looking for in our new car. We also looked at two other dealerships but they did not compare to our working with Dan. So we came back! The entire purchase process was very streamlined and efficient. Dan was aware of our tight availability and worked to get everything in place so we could be out the door with our new car. We worked with Marcy Davis for our financing and have never had such a fantastic experience working through financing. When we have to replace our other car we will be coming back to Toyota of Des Moines. More

Good experience Took somewhat long, but that was understandable. Got home and when I looked at sales contract for change of insurance, had a few items that I was und Took somewhat long, but that was understandable. Got home and when I looked at sales contract for change of insurance, had a few items that I was under the opinion were not correct. More

Great service Great experience service advisor was exceptional everyone was very friendly atmosphere very nice loved the inspection video you guys are the best see Great experience service advisor was exceptional everyone was very friendly atmosphere very nice loved the inspection video you guys are the best see you again for sure More

Great Service TOYOTA of Des Moines has continually preformed great service on my vehicle,a 2014 Toyota Land Cruiser. When I arrive at the dealership arrival area yo TOYOTA of Des Moines has continually preformed great service on my vehicle,a 2014 Toyota Land Cruiser. When I arrive at the dealership arrival area you service consultant meets me with a smile . He has the service order in hand and goes over it with me and also asks if there’s anything else I would like them to look at. The service is finished within the estimated time a majority of time. When the service is complete my service consultant, Justin Madison goes over what was done and if he saw anything else while the service was being done.. I leave a satisfied customer. More

Oil Change Pleasantly surprised after being told I couldn’t get in for almost two weeks for an oil change appointment that I did a walk in at 7:00 a.m. and it w Pleasantly surprised after being told I couldn’t get in for almost two weeks for an oil change appointment that I did a walk in at 7:00 a.m. and it was done within 45 minutes. The video of the oil change and tire rotation was interesting. More