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Toyota of Des Moines
Grimes, IA
6,736 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,736 reviews
September 03, 2019
Fantastic!! Everyone we encountered went up and beyond to see that we understood what was being said and always had a smile. There was no pressure to buy or to bu Everyone we encountered went up and beyond to see that we understood what was being said and always had a smile. There was no pressure to buy or to buy a certain vehicle. We will definately be telling others of our positive experience. More
by SwIowa
September 02, 2019
Indistinguishable sound They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the no They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the noise got worse. More
by JohnsonKk
Employees Worked With
Mike Lebeda
September 01, 2019
Painless Buying Experience The entire staff made the process painless! I've had Toyota's for more than 35 years! Toyota of Des Moines has been great to deal with during the sa The entire staff made the process painless! I've had Toyota's for more than 35 years! Toyota of Des Moines has been great to deal with during the sales process and all service visits! I highly recommend Toyota of Des Moines! More
by khayes1449
September 01, 2019
they got me in and done fast the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a car wash number so I could get my car washed More
by virg45
Employees Worked With
David Marchant
August 31, 2019
Problem Solving As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I coul As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I could make the correct decision. More
by mhovda
Employees Worked With
August 27, 2019
Routine maintenance I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was prett I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was pretty cool. More
by amyc
Employees Worked With
David was the technician who rotated the tires and performed the inspection.
August 26, 2019
Toyota of Des Moines - Todd was great Was looking to buy a vehicle and wasn't sure which Rav4 to go with. Todd was very helpful and went through all the options and what was different for Was looking to buy a vehicle and wasn't sure which Rav4 to go with. Todd was very helpful and went through all the options and what was different for the different models. Drove off lot with new vehicle. More
by logan11
Employees Worked With
Todd Petrowsky
August 22, 2019
Very pleasant and positive! Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Berges Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Bergeson, and Marcy Davis are the best at what they do. More
by ksingh80
August 22, 2019
Intermittent stalling and struts noise Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far.I would highly recommend him to others. More
by Raj
August 21, 2019
Excellent treatment and communication.! Very professional staff, excellent treatment of their customers and it is very clear how much they value their customers! Smooth, seamless transaction Very professional staff, excellent treatment of their customers and it is very clear how much they value their customers! Smooth, seamless transaction. Excellent price. Thanked you. More
by youngr23
Employees Worked With
Todd Petrowsky
