Toyota of Des Moines

Service Department! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments! If he is not working, I wait until he returns to schedule our appointments!😌 More

service was great Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer More

Toyota is the best Best experience I have ever had at Toyota Des Monies over all the years I have bought car there. Andrew Whiting was great to work with👍👍👍. Best experience I have ever had at Toyota Des Monies over all the years I have bought car there. Andrew Whiting was great to work with👍👍👍. More

Dave and Ian Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask fo Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and explains service intervals when they apply. Ian also will recommend additional service requirements when they may sense. These two individuals are always sincere and represent the face and voice of this dealership. More

New Car As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did however send a general email and received a reply that led to bringing my husband out to work with a saleman, as we were serious car buyers. We were pleased with our saleman and did drive away with a new vehicle. I am looking forward to many years with this dealership as I only allow Toyota service departments do anything to my vehicles. We hope to attend the new car reception in Nov. I'm happy this all worked out. Jennifer Olson PS I don't remember the name of the gentleman that went through the buttons with me, I want to give a huge shout out to him for being so patient and not making me feel stupid. He is a true asset to a new car owner when all this technology is involved. ? Brandon Brown? More

courteous, attentive, efficient, thorough Pleasant experience buying a new car. Great service. Derek was a great salesperson. Marcy was great and made financing a breeze. Miles showed us Pleasant experience buying a new car. Great service. Derek was a great salesperson. Marcy was great and made financing a breeze. Miles showed us the ropes on how the Highlander works. More

Always good service This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. More

All went as well as I could expect. I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage th I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage that offers as many benefits - such as a ride to and from work. The cost seems reasonable. More

Service Dept Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle. Whoops that’s hy-vee More

Excellent buying process. From start to finish a first-class experience. Stopped in on Saturday 1 hour before closing and they stayed late to complete the transaction and make From start to finish a first-class experience. Stopped in on Saturday 1 hour before closing and they stayed late to complete the transaction and make sure we left with our car detailed. I will recommend the dealership to friends and we will be back. Thanks to JP and Bob. More