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Toyota of Des Moines

Grimes, IA

4.7
6,737 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,738 reviews

September 18, 2019

normal service Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old orig More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hammann, Oscar cardenas
Sep 20, 2019 -

Toyota of Des Moines responded

Thank you for the review! We appreciate you sharing your experience with us. We are glad to hear our staff did not pressure you and made you more comfortable. Please let us know if there is anything else we can help you with.

September 18, 2019

Unexpected problem that was solved in a very timely manner. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. More

by Lakota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Selby
Sep 20, 2019 -

Toyota of Des Moines responded

Thank you for the review, Lakota! We appreciate you sharing your experience at our dealership. It makes us happy to hear that the issue was corrected and it was done in a timely manner. Let us know if there is anything else we can do for you or for your vehicle.

September 17, 2019

Purchase newer used vehicle Good selection of inventory. Easy financing available. Fair pricing on vehicles. Rapid response to questions and vehicle turnaround to get one on thei More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JR Hickenbottom
Sep 17, 2019 -

Toyota of Des Moines responded

It's great to hear that you're pleased with your entire vehicle purchasing process, Bill! Our team is always happy to help. Feel free to reach out if you have any questions or need any further assistance. Thank you!

September 16, 2019

Excellent experience. Sales and service was great. Finance was helpful and descriptive. I was very impressed by the whole dealership. It was a pleasure to do bu More

by tommy.breese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenna Bjorland
Sep 17, 2019 -

Toyota of Des Moines responded

Thank you for the feedback, Tommy! We're glad that our team and the dealership as a whole were able to impress you during your visit. We look forward to working with you again!

September 15, 2019

Great Experience Steve & Rob made leasing my second Toyota a breeze. Form initial contact to driving off, all of HY questions and concerns were answered promptly. I lo More

by Byers Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you for the feedback, Byers. We're glad to hear Steve and Rob made your experience a breeze during your visit. Congratulations on your new Toyota and we look forward to working with you when it is time to get your new vehicle serviced.

September 15, 2019

Oil change Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m com More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know I don’t think he introduced himself
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you for letting us know how we are doing. We hope you enjoyed your time with us while we had your oil changed and look forward to working with you again to make your next visit a true 5-star experience.

September 14, 2019

Great experience Sale was great everything was explained very well everyone was very polite and said hi would recommend them to everyone best. experience ever t More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you Matt for the recommendation. We pride ourselves on having a sales team that is knowledgeable and experienced to help you with your Toyota purchase. We look forward to working with you for any future automotive needs.

September 14, 2019

Easiest Purchase Process EVER I am so happy I was able to work with Bryon Baker at Toyota of DSM. He helped make my purchase experience far easier than I expected it would be, desp More

by Christina R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Baker
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you Christina for such a kind review. We are glad to hear Bryon was able to help you find the perfect vehicle that fit both your personal and financial needs. Congratulations on your new 2019 Toyota RAV4. We pride ourselves on having a sales team that is there for you to help you throughout the entire process. We look forward to working with you again when it is time to schedule your routine maintenance appointment.

September 12, 2019

Fantastic! Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the “Go To More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Toyota of Des Moines responded

Thank you for the review for Ian, Frank! We're glad to hear you see him as the "Go To" guy that can always provide excellent service while best accommodating your needs. Ian will greatly appreciate your positive feedback. We look forward to working with you again!

September 11, 2019

Purchase of 2019 Toyota Highlander Limited We worked with Faraz Asad on our purchase and was very satisfied with his work. He found the color and type of vehicle we wanted without being pushy. More

by dennisaudifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Asad
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