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Toyota of Des Moines

Grimes, IA

4.7
6,744 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,744 reviews

September 30, 2019

New Rav4 Scott is great to work with, very friendly, knowledgeable, and professional. Dealership was backed up and was going to be a longer wait to get the new More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Hampe
Oct 01, 2019 -

Toyota of Des Moines responded

Thank you, Amy, for such a kind review. Congratulations on your new RAV4. We are always happy to hear when our sales team is able to make your experience that much better with the skills and knowledge they have available when finding your next vehicle and helping get you behind the wheel and back on the road. We look forward to working with you again for any future automotive needs you may have.

September 30, 2019

Outstanding service from Bob as usual and Marcy Davis I am so happy with the experience I had purchasing my new vehicle. I have purchased multiple cars with Bob and he is always great and someone I consi More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley, Marcy Davis
Oct 01, 2019 -

Toyota of Des Moines responded

Thank you for such an outstanding review. Congratulations on your new RAV4. It is so great to hear that your experience with Bob each time you have come in has been so great. We look forward to working with you again on any future maintenance needs you may have or your next vehicle purchase.

September 30, 2019

Very good service experience with Dave. He is very polite and friendly. Appreciate the discussion with him on service need. Hope to continue to do the service with him. More

by J Wu
Recommend Dealer
Yes
Employees Worked With
David Marchant
Oct 01, 2019 -

Toyota of Des Moines responded

Thank you for such a great review. We're glad to hear that your experience with Dave was a positive one. We look forward to working with you again next time your vehicle needs another tune-up.

September 29, 2019

Great Service Great service experience. The service rep explained what work was completed and when I would need to return for my next service. He also answered se More

by gwropus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Sep 30, 2019 -

Toyota of Des Moines responded

Thanks for letting us help out, we're glad we could answer any of your questions. If you need our help again in the future, we'd be happy to work with you again!

September 28, 2019

Vehicle repair Always great service very friendly and understanding been doing business with Toyota of Des Moines and Ken Bright for 20 years Cass Cupp is very helpf More

by Pistonslap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Cass Cupp
Sep 30, 2019 -

Toyota of Des Moines responded

We're happy Cass is always able to help, thanks for staying loyal to the Toyota of Des Moines team. When you're ready for your next visit, we'll be ready to see you back!

September 27, 2019

We ere treated very well from the time we arrived till the time we left. I wanted a dealer that was not going to pressure me into buying, and the salesman Bob Staley was very courteous and helpful. We ha More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
Sep 30, 2019 -

Toyota of Des Moines responded

Bill, it's good to know that Bob was courteous and helpful. We enjoyed working with you, and we hope you're loving your new Toyota. If there's anything else our team could help with, please let us know!

September 27, 2019

Great vehicle purchase I bought a used Volkswagen from Toyota of Des Moines for a commuter vehicle. My salesman, Eric Cornelison was great! He had the car ready and waiting More

by Amanda C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Des Moines responded

Amanda, we're happy Eric was great to work with. We appreciate being able to work with you, and we're glad we could get you into your new ride. Take care of your new car, and please let us know if there's anything else our team could help you out with!

September 24, 2019

Better than expected! Was dropping off vehicle in early afternoon for next morning Toyota Care appointment. They said they could probably get to it that afternoon. I asked More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy (Service appt on phone), David Marchant, Debbie Marnin
Sep 25, 2019 -

Toyota of Des Moines responded

Thank you for leaving us the great review, Dan! We're very happy you enjoyed your experience with us.

September 23, 2019

Fast courteous service Saturday appointment, convenient for my job, service completed quickly, done right. Very happy. Clear explanation of what to expect, repeated my 'orde More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Sep 23, 2019 -

Toyota of Des Moines responded

Great to hear! We are happy David was able to do an awesome job and we look forward to having you back for your next appointment!

September 22, 2019

Professional and timely. Professional and timely service. I arrived for appointment and was out in less than an hour. I feel I received good value for the services provided. More

by Mrrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Sep 23, 2019 -

Toyota of Des Moines responded

Great to hear! We are thrilled the service was done well and we look forward to your next visit!

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