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Toyota of Des Moines

Grimes, IA

4.7
6,745 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,745 reviews

October 09, 2019

We love Steve! My husband and I have both purchased cars through Steve multiple times. He will hunt for just what you are looking for, even if it's a small sale for him (used cars, older used cars) he will More

by AllieandJake
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Toyota of Des Moines responded

Thank you so much for sharing! It is wonderful to hear that Steve has provided you and your husband with such great experiences. Let us know if there is anything else that we can help with!

October 08, 2019

Rav 4 Everyone greeted me with a smile. Fast and Friendly service. Andrew and Marcy gave full explanations and calmed my fears since it had been over 14 yrs More

by Rav 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Oct 09, 2019 -

Toyota of Des Moines responded

Congrats on the new Rav4! We are thrilled to hear Andrew, Marcy, and the team were able to make your car buying experience with us a great one! Please let us know if you need anything else. We look forward to working with you again soon!

October 07, 2019

Claypool Truck lease This is my 4th vehicle in a row from Toyota Des Moines, and 3rd in a row with Shane Siegle. I have been taken care of magnificently, and wouldn't shop More

by Tacoma2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Toyota of Des Moines responded

Thank you so much for the great review! We are so happy that Shane was able to take such great care of you! We look forward to your next visit.

October 06, 2019

Oil Change I came in for a walk-in oil change last Saturday. I was helped right away. Later I got a text with video from the technician, walking me through his More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Gihring
Oct 07, 2019 -

Toyota of Des Moines responded

Dave, thanks for leaving us a great review! We want every customer to feel comfortable and informed at every step of the service process and its great to hear that your experience was so positive. Please reach out if you need anything else!

October 05, 2019

Excellent experience! Very professional and easy. My salesman, Bob, listened to what I wanted and he delivered. It’s not my first car purchased from Toyota of Des Moines, and definitely not my last! Th More

by QT314
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley, Rob Bierma
Oct 07, 2019 -

Toyota of Des Moines responded

Thank you for the review! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We truly value your loyalty and hope we can help you again!

October 04, 2019

Superior Service I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor rea More

by Norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie ( a nice guy)
Oct 07, 2019 -

Toyota of Des Moines responded

Thank you Norma, this is so great to hear! We pride ourselves on our knowledgeable and helpful staff members and we are delighted to hear that they always provide a great car buying experience for you. It's an honor to be your dealership of choice when you need a new car with a great sales experience, or quality service for your vehicle. We appreciate you taking the time to share your positive feedback, and look forward to working with you again!

October 04, 2019

Didn't waste time playing the car sales game. Shane Siegle cut to the chase on the deal we wanted. Brenna was pleasant and made financing easy. Both a pleasure to deal with. Thanks Toyota More

by Ed Pilkington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
Oct 04, 2019 -

Toyota of Des Moines responded

Thanks for taking the time to leave us the great review, Ed! We're glad that Shane and Brenna were able to make your recent car purchase a positive experience.

October 04, 2019

Purchased a new 2019 Prius Both the sales and finance persons were excellent in listening and responding to our questions, and reached a price that was fair for both parties. W More

by Martha Gelhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Henigan in sales, Brenna Bjorland
Oct 07, 2019 -

Toyota of Des Moines responded

Thank you, Martha! We really appreciate the time you took to provide us this feedback. It's great to know that Brenna, Steve, and the whole team here have made your experiences here so positive, time after time. Thank you for your business and we look forward to seeing you again in the future!

October 04, 2019

This was by far the best place we have car shopped. Very nice people to work with and everything was done so quickly. Highly recommend. Faraz was awesome. More

by Scott1984
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
Oct 07, 2019 -

Toyota of Des Moines responded

Thank you, Scott! It's great to know that Faraz gave you such a positive car buying experience! Let us know if there is anything else we can help with.

October 03, 2019

Great experience. We visited the dealership multiple times and were treated very nicely each visit. From sales to finance to our vehicle tour each employee there was very professional More

by Brad
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Oct 04, 2019 -

Toyota of Des Moines responded

Thanks for the great review, Brad! We're so glad you had a good experience at our dealership and look forward to seeing you again.

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