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Toyota of Des Moines
Grimes, IA
6,745 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,745 reviews
October 16, 2019
Great experience!!! A big thanks to Scott Hampe and Rob Hutt on helping me pick out the perfect car for me!!!! There were certain things I wanted and certain things I did A big thanks to Scott Hampe and Rob Hutt on helping me pick out the perfect car for me!!!! There were certain things I wanted and certain things I did not want. I love my new Camry! More
by Ficcolajm
October 15, 2019
Return customer This is our 4th Camry, 2 nd purchase from DSM Toyota. Great service department, not pushy. Working with Bryon our salesman was enjoyable. Very knowled This is our 4th Camry, 2 nd purchase from DSM Toyota. Great service department, not pushy. Working with Bryon our salesman was enjoyable. Very knowledgeable and patient with all our questions. More
by Biondi
Employees Worked With
Bryon Baker
October 15, 2019
Toyota always provides me excellent service I love the staff Jennifer in warranty is always so helpful and polite. She has a wealth of knowledge and is always willing to help us. Jennifer is a great example of Jennifer in warranty is always so helpful and polite. She has a wealth of knowledge and is always willing to help us. Jennifer is a great example of Toyota’s commitment to their customers. More
by Finnegans
Employees Worked With
Jennifer Phelps
October 14, 2019
4runner Cass is always great to work with & has helped me take care of my 4runner for over 8 years. Great customer service & always explains things so I under Cass is always great to work with & has helped me take care of my 4runner for over 8 years. Great customer service & always explains things so I understand. More
by Stacy C
Employees Worked With
Cass Cupp
October 14, 2019
Busy but Successfully Delivered The oil change I had on Saturday was a great experience. They were extremely busy but got me taken care of as quickly as they could. I also had a The oil change I had on Saturday was a great experience. They were extremely busy but got me taken care of as quickly as they could. I also had a low tire light on, so I was anxious to see if they would notice it and fix the problem. Yes, they did. Thanks. More
by drivis
Employees Worked With
Sorry, I cam't remember his name.
October 13, 2019
Service The service was excellent. Cass was knowledgeable, Answered my questions. Quality work. Appreciated the shuttle service. All in all it was a good The service was excellent. Cass was knowledgeable, Answered my questions. Quality work. Appreciated the shuttle service. All in all it was a good experience. Thanks. More
by Wheat
Employees Worked With
Cass Cupp
October 13, 2019
Satisfied Service was provided in a timely & professional manner. Each employee that I encountered was cordial. The use of a video was a rather unique & interes Service was provided in a timely & professional manner. Each employee that I encountered was cordial. The use of a video was a rather unique & interesting idea. More
by Curt
Employees Worked With
David Marchant
October 11, 2019
New Toyota Tundra I had a wonderful experience at Toyota of Des Moines. This was my second purchase I have made from them. Salesman and staff were very professional. Ha I had a wonderful experience at Toyota of Des Moines. This was my second purchase I have made from them. Salesman and staff were very professional. Had a trade and was given a very fair trade value for my vehicle. I knew what vehicle I wanted and everyone made it quick and easy to get the purchase made and on my way. I would definitely recommend them for anyone looking for a quality vehicle. More
by Nathan B.
October 11, 2019
Recall fix I received a recall notice that I put aside and forgot about. When I finally went online to schedule, the online assistant was very helpful. It was I received a recall notice that I put aside and forgot about. When I finally went online to schedule, the online assistant was very helpful. It was after normal hours so she arranged to have a service person call me the next morning.. He called and scheduled me a time that would work for me and told me it might take an hour or so to install. I was very pleased with my treatment when I brought my Prius V in. To my surprise they were done in about 35 minutes and I was on my way. More
by CB
Employees Worked With
October 11, 2019
Very good service VERY good service. the charge / bill is reasonable. I didn't remember the names and the faces (from the pictures) but you can check your records to VERY good service. the charge / bill is reasonable. I didn't remember the names and the faces (from the pictures) but you can check your records to find out who took care of my car. All were good. After all, I am very satisfied this services. Linlin More
by Linda
