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Toyota of Des Moines

Grimes, IA

4.7
6,761 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,761 reviews

November 16, 2019

I had an awesome experience in buying my Toyota chr. Toyota of Des Moines is awesome I wouldn’t go anywhere else to purchase a vehicle , they worked with me and got me the best deal and I am very please More

by Sharon b
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Toyota of Des Moines responded

Thank you so much, Sharon! We're happy to hear that Steve got you in the best car for you! Please let us know if there is anything else we can do to help.

November 11, 2019

Routine service. As always, everything was great. I appreciate the fact that I can get in and get out in record time. The service department seems to be very well run More

by gwenbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure of the name of my service rep... I believe it was Rebecca. She was great. I appreciate the service I receive at Toyota of DM. , Rebecca Hildreth
Nov 12, 2019 -

Toyota of Des Moines responded

Thank you for the kind words for our service department, Gwen! Our team works hard to ensure every customer receives a quality and efficient experience, so we're glad you were able to experience that firsthand. We appreciate you continuing to work with our team and we hope to help with any of your future automotive needs!

November 10, 2019

Our Salesman, Derek, and our Finance person, Marcy were wonderful. They were polite, friendly, entertaining and professional. We love our new Toyota Highlander and plan to refer others to do business with More

by Selena B
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Nov 12, 2019 -

Toyota of Des Moines responded

Selena, thank you for your recommendation and positive feedback about your recent experience with Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members, like Derek and Marcy so we are delighted to hear that they provided a wonderful car buying experience for you. We appreciate your business and hope you come back soon!

November 10, 2019

I don't like high pressure sales I was worried that I was going to feel high pressure sales, when shopping for a car and I was prepared to not buy a car if I started feeling any kind More

by juilahiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Toyota of Des Moines responded

Julia, thank you for your 5-star rating and Shane will be happy to hear that he was very helpful with your car buying experience. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We appreciate your business and let us know how we can help with any future car or service needs you may have!

November 09, 2019

Great employees and dealership. Just picked up my 4th new Tundra. Scott Hampe at Toyota of Des Moines works very hard to keep earning my business. Thank you Scott! More

by Joel Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Nov 12, 2019 -

Toyota of Des Moines responded

Joel, thank you for the 5-star rating and your kind words about Scott. We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. It’s customers like you that we enjoy seeing time and time again! We wish you many miles of happy and safe driving in your new Tundra and hope to see you again soon!

November 08, 2019

Great people! Faraz, Rob & Bill were all great to work with as were Spencer in the delivery area and the women at the reeception desk. We are loyal Toyota customers More

by Rossmanns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer , Rob Bierma, Faraz Asad
Nov 08, 2019 -

Toyota of Des Moines responded

Thanks for the great feedback! We're happy to have you as a loyal customer, and we look forward to working with you again!

November 07, 2019

I will always return to Toyota I really liked working with JP. He is so honest and kind. He taught me about my millage on my car. I only drive about 4,000 miles a year. I thought More

by Karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I already have a great car now. My 2012 Toyota Camery
Nov 08, 2019 -

Toyota of Des Moines responded

Thanks for the great review, Karla! We're glad that JP was able to teach you about brake maintenance and take care of your oil change for you. We look forward to working with you again!

November 07, 2019

Bob Staley worked with us to find the perfect car and deal for us. He was friendly and professional. We had a great experience and will definitely be back if and when we need another vehicle. Don & Shi More

by Shiela
Recommend Dealer
Yes
Employees Worked With
Bob Staley, Marcy Davis
Nov 08, 2019 -

Toyota of Des Moines responded

Thanks for taking the time to leave us such a great review, Don and Shiela! We're so glad that Bob was able to find the perfect car for you. See you soon!

November 06, 2019

Good experience Gordon was great to work with. No high pressure sales tactics. This is our first Toyota we've bought and love the vehicle so far. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Nov 07, 2019 -

Toyota of Des Moines responded

Thanks for sharing your experience with us, Brian! Gordon is a great asset to our team and was more than happy to help get you into your new Toyota. Thanks for choosing us, we look forward to working with you again in the future!

November 06, 2019

Very quick in and out for this visit. They kept me informed about progress and even a video of the precise check of my car with results. I always appreciate the free car wash afterward. I did get a ph More

by Marg
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Nov 07, 2019 -

Toyota of Des Moines responded

That's great to hear, Marg! We strive to make every visit to our service department as quick and efficient as possible. We are happy to hear you had such a positive experience with us, thanks for choosing Toyota of Des Moines!

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