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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
6,723 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,723 reviews

November 25, 2021

Our salesman, Tod, went out of his way to ensure our complete satisfaction with our purchase. The Rav4 was ready as promised. The delivery person made sure our questions were answered in detail. Al More

by bshlaes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Green
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Nov 30, 2021 -

Toyota of Des Moines responded

Thank you for the amazing review! We're glad to hear Todd went above and beyond for you during your visit. We want all of our customers to leave completely satisfied. We hope to see you two back at Toyota of Des Moines!

November 22, 2021

We have purchased 4 new vehicles from Toyota of DM over the past few years and will probably purchase our next one there. Good operation, good service and have been honest in our dealings. More

by raroses
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
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Nov 23, 2021 -

Toyota of Des Moines responded

We appreciate the continued loyalty! Thank you for the positive comments and we look forward to your next visit!

November 21, 2021

Great experience!!!! I am an out of state, repeat customer. Steve Henigan,in the internet dept., made the deal so quick and easy. I was literally at the dealership 15 minutes. Again, this is a ver More

by wayne mckim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
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Nov 23, 2021 -

Toyota of Des Moines responded

Wow, such kind words, Wayne! We are delighted to hear that our team helped in giving you such a great car buying experience with us! Have a wonderful day!

November 20, 2021

Great experience!! Great experience!! Great experience!! Great experience!! Great experience!!Great experience!! Great experience!! Great experience!! More

by Wilges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Toyota of Des Moines responded

We appreciate the positive words! We're always happy to hear when our customers have a great experience. We hope to see you again soon!

November 19, 2021

Brought in for a part recall, everything went smooth, clean facility and friendly people. Will always bring my vehicle here. More

by wooddr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Nov 23, 2021 -

Toyota of Des Moines responded

Thank you for the amazing review! We're pleased to hear your service experience was a great one. We appreciate your loyalty and look forward to your next visit!

November 19, 2021

Service good. But, pricing for service to high. Give a break if you want people.to buy new or used cars there. More

by rsbyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
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Nov 24, 2021 -

Toyota of Des Moines responded

While we’re happy to hear that our service was of quality, we’re disappointed to hear you’re not completely satisfied with your visit. We want to do everything we can to meet your expectations so we’d appreciate the opportunity to discuss further. If you’re comfortable, please reach out to our General Manager, JP Phillips, at your earliest convenience. Thank you for choosing Toyota of Des Moines and we look forward to speaking with you soon.

November 17, 2021

Our salesmen Steve Henigan was great he handled our deal like it was the biggest deal of the year! He had the shuttle driver pick us up at the airport and we were in and out of the dealership in less then a More

by rdarmstrong57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Toyota of Des Moines responded

Thanks for the feedback! We greatly appreciate your business and very kind words! Steve is a great asset to our team and will be very happy to hear your compliments. Thank you for making the trip to see us!

November 16, 2021

We were looking to upgrade our vehicle and Des Moines Toyota had what we wanted. So far we like our choice. More

by samhstn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Toyota of Des Moines responded

Thanks for the review! It's fantastic to hear that you left our dealership feeling satisfied with your vehicle purchase. It was a pleasure to take care of you, and we hope that we can serve your automotive needs in the future. Have a great day!-Your Toyota of Des Moines Team.

November 16, 2021

Steve was incredibly patient and helpful during my leasing experience. He was very focused on my wants and needs and did not put any pressure on me, which I greatly appreciated! More

by Mcstrelecki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Green
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Nov 17, 2021 -

Toyota of Des Moines responded

Thank you for the very kind words! Steve will be delighted to hear that he was a pleasure to work with. We are lucky to have him on our team. Please come back and see us for any of your future car needs!

November 16, 2021

Great service No bsTimelyVery friendly and Great service No bs Timely Very friendly and knowledgeable Reasonably priced Easy to schedule Free car wash More

by Dance with the Dragon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schnoor
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Nov 17, 2021 -

Toyota of Des Moines responded

Thanks you for the feedback! We are so happy to hear that your experience with us went so well. We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

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