Toyota of Dallas

Daniel is an awesome service rep. Professional and personable, he always takes the time to explain things to my satisfaction! Professional and personable, he always takes the time to explain things to my satisfaction! More

Great service, great waiting area. I worked on my computer at high table with hot coffee on hand. I worked on my computer at high table with hot coffee on hand. More

It was my first oil change for my new Sienna . They gave me the car without rotating the tire and filling the air. When I checked the receipt this dealership charged to Toyota $132.35 for oil They gave me the car without rotating the tire and filling the air. When I checked the receipt this dealership charged to Toyota $132.35 for oil change , tire rotation, top up the fluids and checking hybrid batteries . Once I raceived my car back I noticed that tire rotation was not performed and not fill the tire pressure . I noticed this issue to the Service specialist Gregory Harris and he told me technician may forgot that. They took back my car for tire rotation and filling the air. When I received my car after performing the tire rotation they didn’t fill proper tire pressure. I showed them tire pressure is only 33 PSI. Toyota is recommending 36 PSI for my Sienna. needs to do proper care. For filling tire pressure they took back my car third time. I don’t know they properly change my oil and completely check my hybrid battery system because as a customer I cannot see that. Better to go away from this dealership. Service team not doing proper service. Actually my first service is free (Toyota will pay to the dealership), but this dealership was trying to add on different oil than company recommends and trying to charge me another $100 dollars from my pocket. I told them Toyota recommended free synthetic oil is fine for my car. I don’t want to recommend this service center anybody More

Terrible customer service. Non transparent with pricing. Drove to get a discount ended up with a crappy service advisor and zero discount. Non transparent with pricing. Drove to get a discount ended up with a crappy service advisor and zero discount. More

Great Dealership and Service Department! ! Best service department and technicians in the Dallas Fort Worth metroplex! I take all our vehicles there for service! ! Best service department and technicians in the Dallas Fort Worth metroplex! I take all our vehicles there for service! More

It’s a nice place for a maintenance car people are dedicated to their customers.im happy with the service thank you! dedicated to their customers.im happy with the service thank you! More

I wouldn’t have given them a star if I didn’t have to for a review. Terrible to deal with. Could not close on the house I am buying because they drug their feet on sending a check to the creditor to get th a review. Terrible to deal with. Could not close on the house I am buying because they drug their feet on sending a check to the creditor to get the car out of my name. It took several phone calls and they still did not send the check until 12 days after the car was traded in. The only person working there that is worth their salt is Kim. She went above and beyond to try and help us, but the damage was already done. Do not use this dealership! You WILL REGRET IT! More

On time, efficient, courteous. Always feel like a VIP when service is provided. Clean facility. Always feel like a VIP when service is provided. Clean facility. More

Staff is not friendly. They are always upselling rather than helping with real issues. Car returns to me with more problems than when I dropped it off. I would never purcha They are always upselling rather than helping with real issues. Car returns to me with more problems than when I dropped it off. I would never purchase a vehicle from the dealership again, nor will I bring my 4Runner back for future service. I would rather pay more money elsewhere than feel like an unvalued customer. More

It’s a good customer service very fast very easy very nice people I think I’ll do it again nice people I think I’ll do it again More