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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
1,261 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,261 reviews

July 12, 2026

Great service car was promised when ready! Angel was nice and friendly service! Would recommend! More

by SHAVER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
July 08, 2026

Out of all the advisors I've worked with over the years, I feel Joe is the most honest & helpful More

by Malinap
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jul 13, 2026 -

Toyota of Dallas responded

We are absolutely thrilled to hear this kind of feedback about Joe. Knowing that his honesty and helpfulness have stood out across your many experiences with different advisors means a great deal to us and speaks to the standard of care we strive to provide. We will be sure to pass along your kind words to him.

July 08, 2026

Usually excellent but this time I was not contacted when my vehicle was ready and needed to coordinate my ride More

by Dltaylortx
Recommend Dealer
Yes
Employees Worked With
Delapa
Report | Print
Jul 13, 2026 -

Toyota of Dallas responded

We are pleased to hear that your experiences with us have generally been excellent, and we truly value your continued trust. We understand how important clear communication is, especially when coordinating transportation, and we regret that you were not notified promptly when your vehicle was ready this time. Your feedback is genuinely appreciated, as it helps us ensure every visit reflects the high standard you have come to expect from us.

July 08, 2026

Greg always provides good updates and is able to break down repairs in language that i understand. More

by Fields2701
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Jul 13, 2026 -

Toyota of Dallas responded

We are delighted to hear that Greg has been such a valuable part of your service experience. Clear communication is something we truly care about, and it is wonderful to know that he takes the time to keep you informed and make the repair process easy to understand. We will be sure to pass along your kind words to him. Thank you for trusting Toyota of Dallas with your vehicle, and we look forward to serving you again.

July 06, 2026

The Dallas dealership is a well oiled machine! The staff was friendly, professional, and knowledgeable and great to work with. They were also ahead of schedule. More

by KIMBERLYN.BUI
Recommend Dealer
Yes
Employees Worked With
Diane Tran
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Jul 09, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback! It is genuinely gratifying to hear that our team made such a strong impression with their professionalism, friendliness, and expertise. We also love knowing that we were able to get you in and out ahead of schedule. We will be sure to share your kind words with the staff, and we look forward to welcoming you back whenever you need us.

July 04, 2026

Young was helpful and kind. Young was patient, informative, friendly and kind. He explained things clearly. More

by Offkilter743
Recommend Dealer
Yes
Employees Worked With
Young
Report | Print
Jul 08, 2026 -

Toyota of Dallas responded

We are utterly delighted to hear about your experience with Young! It means a great deal to us to know that his patience, clarity, and genuine kindness made a positive impression. This is exactly the kind of experience we strive to provide for every customer who walks through our doors. Thank you for taking the time to share your kind words — we will be sure to pass them along to Young.

July 03, 2026

He's knowledgeable and honest. Great guy. He was able to make reasonable recommendations and listened to my concerns More

by Carlos
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Jul 08, 2026 -

Toyota of Dallas responded

We sincerely value you taking the time to share this, Carlos. Knowing that you felt heard and received honest, thoughtful recommendations means a great deal to us. We take pride in having team members who genuinely listen and bring real expertise to every conversation, and it is wonderful to hear that reflected in your experience. We look forward to being here for you whenever you need us.

July 03, 2026

Very good service Young was very friendly and professional. He quickly notified me when the service was done. More

by DAVID88G
Recommend Dealer
Yes
Employees Worked With
Young Kim
Report | Print
Jul 08, 2026 -

Toyota of Dallas responded

We are glad to hear that your service experience went so smoothly! It is wonderful to know that Young made a positive impression with his friendly and professional approach, and that he kept you informed every step of the way. We will be sure to pass along your kind words. Thank you for choosing Toyota of Dallas, and we look forward to welcoming you back.

July 03, 2026

Great service , good quality products, and explicit reports on what your vehicle needs to be repaired or serviced next time More

by panal16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
Report | Print
Jul 08, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback! It is genuinely meaningful to hear that your experience reflected the level of care and transparency we strive to provide. We are especially glad the detailed service reports gave you a clear picture of your vehicle's needs going forward. We look forward to continuing to serve you.

July 02, 2026

The service was excellent and the car evaluation report is extremely helpful in maintaining the car. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jul 07, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback, Kevin! We are glad to hear that your service experience met your expectations and that you found the car evaluation report to be a valuable tool for keeping your vehicle in great shape. Providing our customers with clear, helpful information is something we genuinely care about, and it means a lot to know it made a difference for you. We look forward to seeing you again!

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