Toyota of Dallas

Shockingly bad, incompetent service experience I'm frankly horrified at Toyota of Dallas' apparent lack of ethics and professionalism. Without sharing the details of our recent service experience w I'm frankly horrified at Toyota of Dallas' apparent lack of ethics and professionalism. Without sharing the details of our recent service experience which may ultimately result in legal action, I would certainly urge caution when dealing with these bunch of incompetent crooks. More

A little Advice: Don't go to Toyota of Dallas they use bait and switch. Toyota of Dallas said they would match the price when I got there that was not the case. The advertisrd price was 15,100 201 they use bait and switch. Toyota of Dallas said they would match the price when I got there that was not the case. The advertisrd price was 15,100 2016 Toyota Corolla. When I arrived they said the car had been sold, then switched the story to we made a mistake on the web site. At least keep your lies consistent. . The owner nor the manager returned my calls. Oh by the way, kindness and honesty wins the day and repeat business. Toyota of Ft. Worth beat their price by 1000.00 and had me on the way in a new car wihin an hour of the time I arrived. Go to Fort Worth Toyota they will save you at least a $1000.00. ON top of that they will treat you with dignity and respect. More

Worst customer service This toyota dealership in worst in my opinion. Don't buy from them or deal with them even if they have the best car deals in the Nation. They will tre This toyota dealership in worst in my opinion. Don't buy from them or deal with them even if they have the best car deals in the Nation. They will treat you very well until you sign your contract and later no one will care about you. I hope there is less than one to give them. More

Worst dealership Our car had a repair that could not be fixed, so we decided to get a new minivan. We were on a time crunch, so I contacted 8-9 Toyota and Honda dealer Our car had a repair that could not be fixed, so we decided to get a new minivan. We were on a time crunch, so I contacted 8-9 Toyota and Honda dealerships in the area to get the best price, before I came in. I got several quotes emailed to me, and contacted Toyota of dallas to see if they could beat it. They told me they could. We came in with our daughter and they started playing games with us. They claimed that I was lying about the price quoted to me, even though the conversation was voice recorded and I was very clear about what I wanted. We ended up walking out after an hour because they wouldn't honor the price they said. The manager came up to us and said he was glad we weren't buying a car from him. They were incredibly rude the entire time and claimed I was lying. We went straight to Toyota of richardson and bought the same car for a better price without any hassle. I would never recommend them to anyone. More

Criminally deceptive predators! These guys changed paperwork after I signed adding $10k to the price, then led me to believe I had to get "gap" insurance! When I returned to dealer t These guys changed paperwork after I signed adding $10k to the price, then led me to believe I had to get "gap" insurance! When I returned to dealer to discuss the gross discrepancy, they voided the deal and left me stranded miles from home. I have never been so abused in a business transaction (by the manager!) More

Save Yourself the Trip I'm only giving Toyota of Dallas a one star rating because there was no option for zero stars. Since my husband's car was recently totaled in a flood I'm only giving Toyota of Dallas a one star rating because there was no option for zero stars. Since my husband's car was recently totaled in a flood in Houston, we drove to Dallas today to buy a car from Tauren.Tauren has eagerly and persistently called us over the past few days after approving my husband, who has excellent credit by the way, for the car that he wanted. We spoke with Tauryn before we left Houston and a couple times while on the way to the dealership. Once we arrived, we shook hands with Tauren (no eye contact) and were asked to wait at his desk. Well we waited about 45 minutes only to hear, not from Tauren himself, but from another salesperson that the car was sold this morning. Now, aside from the fact that this indicates that there is no effective communication at this dealership, neither between colleagues nor between salesperson and customer, there was also no attempt to make the situation better or to show other options. We understand that things happen, but it just seems like any smart car salesman would make every attempt to at least still make a sale when money is on the table with no strings attached. Bottom line, poor service here. More

Great Service and Great Value I bough my used Mini Cooper S from Toyota Of Dallas. Richard Brooks my associate was very friendly and helpful. These are the following points of my p I bough my used Mini Cooper S from Toyota Of Dallas. Richard Brooks my associate was very friendly and helpful. These are the following points of my purchase that made it special. 1. I was able to get a great deal on the car 2. They repaired all the things I had concerns about. Oil leak set belt. 3. They offered me a loaner car while they worked on my vehicle 4. The finance process was a breeze and they worked hard to get me a great rate. 5. The GM made sure that my purchase was a pleasurable one. 6. I'm not the easiest sell on earth and they endured me and made me feel like I would be back soon. 7. Brent the used car manager was attentive and responsive to all my needs as we were scheduled to go out vacation. He upgraded my loaner car for free!!! If they would have me as a client I will be back. James Ayonga More

Thanks Syed Syed Jafri is a very friendly and helpful salesperson. He even came to pick up my old car from my home. Thanks Syed i will be back soon for my second Syed Jafri is a very friendly and helpful salesperson. He even came to pick up my old car from my home. Thanks Syed i will be back soon for my second car More

Great Experience I had a great experience with the dealership. Our salesman, Brad King, went above and beyond to make sure we were satisfied. I would recommend him an I had a great experience with the dealership. Our salesman, Brad King, went above and beyond to make sure we were satisfied. I would recommend him and your dealership to anyone looking for a stress free buying experience. More