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Toyota of Dallas
Dallas, TX
1,272 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,272 reviews
September 02, 2019
Great Experience Great selection and service, personnel very knowledgeable about all products and I would recommend this dealership to everyone! This is my fifth vehic Great selection and service, personnel very knowledgeable about all products and I would recommend this dealership to everyone! This is my fifth vehicle bought at this location. More
by Jim
Employees Worked With
Hardy Tadlock
August 31, 2019
Good customer service excellent customer service I think I would recommend Toyota to anyone.The attention and kindness that sellers have I think is very good, so Toyota is excellent customer service I think I would recommend Toyota to anyone.The attention and kindness that sellers have I think is very good, so Toyota is the best car. The only thing is the financing, I bought them many cars and the interest was very high. More
by Franco
Employees Worked With
Chris King, India Estrella , Chris King
August 25, 2019
2017 Toyota sienna, price included interest $37500.00 Missing front floors matt, side dashboard not working. Sales person no knowledge, he is not offered to fix this problem next day.i am disappointed wi Missing front floors matt, side dashboard not working. Sales person no knowledge, he is not offered to fix this problem next day.i am disappointed with this dealer ship More
by Carolav4le
Employees Worked With
Fabian bejarano meet, he is busy,he send to this guy,rodrigo,roy, rollan.
August 25, 2019
Happy repeat customer. Love the performance of my Toyota and they earn my business. I also appreciate the service center when taking my vehicle in for maintenance, as they Love the performance of my Toyota and they earn my business. I also appreciate the service center when taking my vehicle in for maintenance, as they make it quick and easy. More
by BigDogMom
Employees Worked With
Kris Kemp
August 25, 2019
Great Customer Service From the moment we entered, Ricardo Guajardo was extremely attentive and helpful. He made sure we got exactly what we wanted with a great price! From the moment we entered, Ricardo Guajardo was extremely attentive and helpful. He made sure we got exactly what we wanted with a great price! More
by Alber_m
Employees Worked With
Ricardo Guajardo
August 23, 2019
Best dealership & staff in all DFW Toyota of Dallas is the BEST dealership in dfw, their staff is super professional. We had the best experience and a huge thanks to cristela for helpin Toyota of Dallas is the BEST dealership in dfw, their staff is super professional. We had the best experience and a huge thanks to cristela for helping find the right suv for my family & I!!! 💯 Recommended please ask for cristela she’s one of the best sellers at Toyota pre owned !! More
by Emmanuel&karen
Employees Worked With
Cristela Ferrera
August 23, 2019
Toyota RAV4 premium 2019 The gm of the store left without even saying anything to me while I sat there waiting on him to discuss my situation with him. Further more they sat The gm of the store left without even saying anything to me while I sat there waiting on him to discuss my situation with him. Further more they sat me down and didn’t both to tell me that the gm left. More
by Jg1999
Employees Worked With
Syed , Cody freeman
August 21, 2019
Matt was great, helped us with many questions stayed late One of the easiest experience of buying a new vehicle I have ever had. Matt was awesome really patient with our many questions, and stayed well aft One of the easiest experience of buying a new vehicle I have ever had. Matt was awesome really patient with our many questions, and stayed well after hours to go through all the features and even helped me get the phone to work with android auto. More
by G.P.
Employees Worked With
Matt Montoya salesman
August 20, 2019
Great Customer Service! We have been shopping for a new “used” car for about 2 minutes before calling Zoube! Excellent experience from start to finish and complete in about We have been shopping for a new “used” car for about 2 minutes before calling Zoube! Excellent experience from start to finish and complete in about 4 total hours! Thank you for a great experience- we will be back!!! More
by JennJeff
Employees Worked With
Zoube and Zoube - Brothers
August 18, 2019
Just wanted an oil change I just moved here from out of state and I found this dealer since it's close to work. I brought in my vehicle to just get an oil change and get a brac I just moved here from out of state and I found this dealer since it's close to work. I brought in my vehicle to just get an oil change and get a bracket for the front license plate (I came from a state where you didn't need a front one). I told them before I got there I needed to be at work by 8am, which is why I was scheduled for a 730 appointment. I pulled in and no one there knew what they were doing, I was never given a name, or direction of who to speak with. The man who ended up helping me couldn't figure out how to get my info in the system and when I said I still had one more free oil change though Toyota, he didn't know where to find that information, or what it was. I gave him my binder of all the work I have ever gotten on the car and found the paper with the info on it. At this point it is 755. I told him multiple times I needed a shuttle and I already signed in for it right when I got there. He said oh they are pulling up to get you now. Well, now I'm already 15 minutes late for work. It then took 4 hours for them to change my oil and it was apparently because they went out of there way to find all of the most ridiculous things they could that might possibly be wrong with my 2016 car (I just got it completely serviced and updated 1 month prior). This laundry list of bullcrap totaled $1100 and for them to put the bracket on the front bumper it was another $100. I told them not to do ANYTHING but the oil change. The shuttle drivers were really sweet, but I don't know why anyone would trust this dealership with their vehicle. I ended up calling my previous mechanic to ask about the laundry list of bullcrap and I was told it was a way they make commission on top of their pay. So, I'm never taking my vehicle to a place that benefits from taking advantage of people. That it truly sick. What a terrible way of doing business. More
by Sonata11turbo
Employees Worked With
I don't remember the names
