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Toyota of Dallas
Dallas, TX
888 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 888 reviews
January 14, 2015
Fast and Easy Service! George in the service department was great. I was just in for a routine service that I have with my ToyotaCare package and he had me in and out in les George in the service department was great. I was just in for a routine service that I have with my ToyotaCare package and he had me in and out in less then an hour! He also was extremely friendly and gave me updates as my car was getting serviced. With the new facility the wait was even enjoyable! Thanks George and Toyota of Dallas! More
by rebekahjoyf
Employees Worked With
George
January 02, 2015
My 2nd Toyota - Go big or go home! So I found out the my 2011 Camry had depreciated dramatically, I decided to head over to Toyota of Dallas to get my dream trunk - the Tundra. I called So I found out the my 2011 Camry had depreciated dramatically, I decided to head over to Toyota of Dallas to get my dream trunk - the Tundra. I called the day before News Years Eve and talked with Andrew about the truck of my choice. He set up and appointment for New years Eve for me to come in and see the truck. First thing, he was very prompt! He called me a little before my appointment to confirm and was ready to go at 1:30pm. He showed me the truck I first inquired about but saw that wasn't completely satisfied. He asked the right questions and directed me to another truck that fit more of my wants and needs - I actually fell in love with the truck he picked out. He also worked with me on getting the best deal possible. Although the process took forever, that was no fault of Andrews (dealerships just take time). All in all, I'm happy. Andrew threw in some extras and got me a great deal! Also Mike from finance, hands down the most entertaining person to work with and answered ALL of my questions (trust me I had a lot). I genuinely felt he was as transparent as he could be and I left the dealership feeling like I actually got a great deal. I will definitely be doing business with them again! More
by jdsprints
Employees Worked With
Andrew Clark, and Mike from Finance (don't remember his last name)
December 15, 2014
A Smoothe Experience I've bought at least 4 vehicles from Toyota of Dallas. They always provide great deals and service on my vehicles. It's comforting to know that the f I've bought at least 4 vehicles from Toyota of Dallas. They always provide great deals and service on my vehicles. It's comforting to know that the follow up is as good as the purchase experience. Very little selling by them, just some negotiating. I always get a good price. I've tried dealing with other Toyota dealerships and they fight tooth and nail for every dollar. This dealership gets it. we want a good price without the annoying haggling that lasts 4 hours. So thanks Toyota of Dallas for the courteous treatment. Will buy a 2018 after my 2015 lease is up. Thanks, Steve More
by STEVE GREENE
Employees Worked With
Hardy in sales danny in service
December 06, 2014
2013 Toyota Camry LE Excellent experience. Pleasure to do business with, especially the finance department and Andrew Clark. Will return to purchase future vehicle fro Excellent experience. Pleasure to do business with, especially the finance department and Andrew Clark. Will return to purchase future vehicle from Toyoya of Dallas. The professionalism over everyone I delt with was such a nice surprise. This is how car-buying should be everywhere. More
by jackson.embry.9
Employees Worked With
Andrew Clark
November 14, 2014
Toyota of Dallas makes it look easy I inquired on a new Highlander that I knew would be hard to obtain. Mitchell, the director, went above and beyond to find the Highlander from another I inquired on a new Highlander that I knew would be hard to obtain. Mitchell, the director, went above and beyond to find the Highlander from another dealer. He had the vehicle at the dealership waiting for me in time for out appointment the following day. After meeting with Mitchell, he introduced me to one of his consultants Andrew Clark. He took me the rest of the way and I couldn't be happier with my new Toyota. More
by Mbarnes2222012
Employees Worked With
Andrew Clark
November 04, 2014
anthony in used sales Anthony O was very friendly, not pushy, nicest sales guy there...rest of staff wasnt so great. Staff you close with to sign final.documentation takes Anthony O was very friendly, not pushy, nicest sales guy there...rest of staff wasnt so great. Staff you close with to sign final.documentation takes forever! Uncomfortable waiting conditions. Better treatment waiting in my hair salon. More
by littleskinnymini
Employees Worked With
Anthony O
October 13, 2014
The worst experience Very aggressive and disrespectful. The sale person was very rude, aggressive and disrespectful. I end up buying my car from the Toyota of Plano, and i Very aggressive and disrespectful. The sale person was very rude, aggressive and disrespectful. I end up buying my car from the Toyota of Plano, and it was the best experience I ever had. It was night and day customer service experience. More
by wendwesn yeshitila
Employees Worked With
Spencer Moses
September 09, 2014
My first Highlander ! I recently bought a new Highlander at Toyota Dallas and I will like to highlight Andrew's great job. My husband and I shared him all our specification I recently bought a new Highlander at Toyota Dallas and I will like to highlight Andrew's great job. My husband and I shared him all our specifications and he went above and beyond to satisfy our expectations. Thanks Andrew and Mark for your outstanding customer service attitude. Looking forward to visit the new Toyota Dallas Dealer soon. More
by samsperez
Employees Worked With
Andrew Clark
August 28, 2014
Buyer Beware Cody Freeman the "New car director" is a total xxxxxxxx and a liar. They could not get me in the truck that I needed for towing and tried every trick Cody Freeman the "New car director" is a total xxxxxxxx and a liar. They could not get me in the truck that I needed for towing and tried every trick in the book to put me in something else. I showed them a truck at Toyota of Grapevine that would fit my needs. They told me I could not get in to that truck. I left TOD after working with them for 3 days and went to Toyota of Grapevine who got me in that truck I wanted. Cody Freeman has called me a liar because he does not believe me when I told him I could not come to him and sign paper because my mother was ill which was completely the truth. Bottom line is they are pissed because I bought from TOG instead of them and they are trying to keep my down payment. Sarah Mann is just as bad as Cody, she lied to Toyota Corp. saying she would give me my refund - this is no lady,. don't be scammed by her too. All of you having trouble should take down these numbers and call them ASAP Toyota Corp 800-331-4331 and file a claim against TOD DMV Dealer enforcement 888-368-4689 and file a claim against TOD and the Sales manager you dealt with. More
by JD.Bay
Employees Worked With
Sarah Mann
August 27, 2014
Great experience at car dealership I recently bought a tocoma from toyota of dallas. I had contacted many toyota dealerships. Most were unwilling deal with me and many were down right I recently bought a tocoma from toyota of dallas. I had contacted many toyota dealerships. Most were unwilling deal with me and many were down right rude. I was looking a base model for work truck and felt like they wern,t interested because I wasn,t buying a 30,000 to 40,000 dallar truck. Ididn,t understand this since I was paying cash! Toyota of dallas were very polite, willing to deal, and came right out and told me thier bottom dallar. I have bought many new cars and this is the first time I,ve every had a good experience at a car dealership. The first time didn,t fell sick after buying a new car. Didn,t have too wait a few day like most deals to enjoy the new truck. My saleman, Thomas Stauts, was very professional and a pleasure to deal with. This is my first review I,ve ever done that how impressed I was. Highly recommed. More
by keyshot
Employees Worked With
Thomas Stauts
