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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.1
922 Reviews
Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

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Showing 922 reviews

August 29, 2024

Alec in Service is always fantastic! However, the stories a bit tired and needs to be updated. Waiting area chairs with holes is not a good look. More

by VintageCruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
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Sep 03, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We’re glad to hear that Alec consistently provides fantastic service. We appreciate you bringing the condition of the waiting area chairs to our attention. We’re currently working on updating and improving our facilities to enhance your overall experience. If you have any further suggestions or need additional assistance, please let us know. We look forward to serving you again!

August 29, 2024

Did a great job on Toyota corolla and JT the service team member was very professional knowledgeable, intelligent, helpful and I would recommend Toyota of Dallas and JT to my family friends and coworke More

by DelrickRobinson7Fold7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Service Department
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Sep 03, 2024 -

Toyota of Dallas responded

Thank you for your fantastic review! We’re delighted to hear that JT provided you with professional, knowledgeable, and helpful service on your Toyota Corolla. We appreciate your recommendation and are glad to know you had a positive experience. If you or your family, friends, or coworkers need anything else, feel free to reach out. We look forward to serving you again!

August 29, 2024

I always choose Toyota of Dallas for my truck maintenance, like Always my advisor Alec make an excellent customer service. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
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Sep 03, 2024 -

Toyota of Dallas responded

Thank you for your continued trust for your truck maintenance! We’re thrilled to hear that Alec consistently provides you with excellent customer service. Your satisfaction is our priority, and it’s great to know that Alec’s service is meeting your expectations. If you need anything further, please don’t hesitate to reach out. We look forward to serving you again!

August 24, 2024

I am a regular customer of this location and Alec does a fantastic job to get my vehicle repaired. More

by hkang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
Report | Print
Aug 28, 2024 -

Toyota of Dallas responded

Thank you for your continued trust in us! We're delighted to hear that Alec consistently delivers excellent service for your vehicle repairs. Your loyalty is greatly appreciated, and we’re glad to know that Alec’s efforts make a positive impact on your experience. If there’s anything else we can do for you, please don’t hesitate to let us know. We look forward to serving you again!

August 22, 2024

Gary Davidson has been my Service Manager since 2019. He always takes excellent care of my 2019 Tundra. He is always professional and goes the extra mile to make sure everything is done right. Thank you More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
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Aug 27, 2024 -

Toyota of Dallas responded

Thank you so much for your kind words, Tim! We're thrilled to hear that Gary and our team have consistently provided you with excellent service for your 2019 Tundra. We greatly appreciate your recognition of their professionalism and hard work. We’ll be sure to pass along your thanks to Gary and the mechanics. If you need anything else or have any further questions, don’t hesitate to reach out. Thanks again for being such a valued customer!

August 22, 2024

Got the appointment very quick. Dough take care my service, gave my car back in 1 and half hour. Overall Good team, quick service More

by Inavolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dough
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August 22, 2024

The Service department at this dealership was professional and communicative. All work was explained and documented. More

by Anon 24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho
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Aug 27, 2024 -

Toyota of Dallas responded

Thank you for sharing your positive experience! We're glad to hear that our service department met your expectations with professionalism and clear communication. We appreciate your feedback and look forward to assisting you in the future!

August 21, 2024

Service and advisor Alec Raetz is amazing. Always well taken care of. Quality, service and value. More

by briansargent55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
Report | Print
Aug 27, 2024 -

Toyota of Dallas responded

Thank you for your fantastic review! We're thrilled to hear that Alec and our service team have consistently provided you with quality service and care. It's wonderful to know you feel valued as a customer. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future!

August 20, 2024

They were very great and very kind. Thank you very much. Maybe always be kind to others. More

by Kathy Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
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August 13, 2024

Always a pleasure to wait in such comfortable surroundings. Delicious complimentary coffee and everyone is so pleasant. I was enjoying my book and coffee while waiting More

by bdcrane2001@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
Report | Print
Aug 15, 2024 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the comfortable surroundings and complimentary coffee while waiting. It’s great to know that our pleasant staff and amenities made your experience enjoyable. If you need anything else or have any more feedback, we’re always here to help.

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