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Toyota of Dallas

Dallas, TX

4.1
922 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 922 reviews

September 29, 2024

Joe Delapa did a wonderful Joe taking care of my Tocoma’s needed repairs this pasted six days. Good Job Joe! More

by Lee Davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Delapa
Sep 30, 2024 -

Toyota of Dallas responded

Thank you for your kind words! We’re thrilled to hear that Joe provided excellent service for your Tacoma’s repairs. We’ll be sure to pass along your compliments to him. If you need anything else, don’t hesitate to reach out!

September 26, 2024

The personnel are a five rating the dealership a 3 rating. The cars are to expensive and now they want to charge 3% for using a credit card. Inexcusable greed. More

by Robert.w.rumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Delapa
Sep 27, 2024 -

Toyota of Dallas responded

Thank you for your feedback. We’re glad to hear you had a positive experience with our personnel, but we’re sorry to learn that you found our pricing and credit card surcharge unsatisfactory. We strive to offer competitive pricing while maintaining quality service, and your concerns about the credit card fee are important to us. We appreciate your insights and will take them into consideration as we continue to improve our services. If you would like to discuss this further, please feel free to reach out. Thank you for your input!

September 21, 2024

Pathetic service ! 3% charge added for using credit card. And service manager did not try to resolve the issue. Talked to him about and he doesn't care. Customer should More

by ric66m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management
Sep 25, 2024 -

Toyota of Dallas responded

We appreciate you taking the time to share your concerns. We're truly sorry to hear about your experience and understand how frustrating this situation must have been. It's important to us that our customers feel valued and informed. We encourage you to reach out to our Customer Relations Manager, Vianney Pedroza, who is dedicated to resolving issues like this. You can contact her directly at VPedroza@vtaig.com. Thank you for bringing this to our attention, and we hope to make things right for you.

September 17, 2024

Didn’t take too long. The salesperson was very specific and ensured what to expect for my next visit. More

by Aharleyquinn86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Sep 18, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We’re glad to hear that the process was efficient and that our salesperson provided clear information about what to expect for your next visit. If you have any further questions or need additional assistance, feel free to reach out. We look forward to seeing you again!

September 14, 2024

Toyota of Dallas was very efficient servicing my Tacoma. I brought it in and in around an hour they had my oil changed and the front end alignment completed. They offer pricing for oil changes that the “qui More

by rjrans22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
Sep 16, 2024 -

Toyota of Dallas responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that Alec and our team provided efficient service and value for your Tacoma. Your recommendation means a lot to us. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 14, 2024

I had a great service experience with Greg at Toyota of Dallas!! Can't recommend enough! More

by joshuastreeter45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Will
Sep 16, 2024 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're thrilled to hear that Greg provided you with an excellent service experience. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

September 14, 2024

Fast and easy and informative and clean. Well staffed to get job complete in a timely manor. More

by Dog Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 16, 2024 -

Toyota of Dallas responded

Thank you for the positive feedback! We're delighted to hear that your experience was fast, easy, and informative. It's great to know that our clean and well-staffed facility contributed to a timely completion of your service. We look forward to serving you again in the future!

September 13, 2024

Doug, my service person, is extremely nice and helpful, and I have never seen this kind of service person at any other dealership during my 30 years living in the Dallas. Thank you so much and I will defi More

by Xb911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 16, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We’re thrilled to hear that Doug provided you with exceptional service. We appreciate your kind words and look forward to assisting you with your next service. If you need anything in the meantime, please don’t hesitate to reach out.

September 12, 2024

Great service Oscar helped me. Took a while but worth the $10 oil changes. Glad I stopped by More

by Huber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Sep 13, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We're happy to hear that Oscar took good care of you, and we're glad you found the $10 oil change worth the wait. We appreciate your patience and look forward to serving you again in the future!

September 11, 2024

Every time I go, they make service quick and also easy to get appointments at this dealership More

by katragaddamonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Flores
Sep 12, 2024 -

Toyota of Dallas responded

Thank you for your positive feedback! We’re glad to hear that you consistently find our service quick and the appointment process easy. Providing a convenient and efficient experience is important to us, and it’s wonderful to know we’re meeting your expectations. We appreciate your support and look forward to serving you again!

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