
Toyota of Dallas
Dallas, TX
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Exceptional Service I worked with Paul Dunn who was able to put me in a 2016 Toyota Corolla. He had exceptional customer service and as a first time car buyer I was treat I worked with Paul Dunn who was able to put me in a 2016 Toyota Corolla. He had exceptional customer service and as a first time car buyer I was treated exceptionally well. He was knowledgeable and was able to get me a car within my price range with ease! More
Awesome Experience, Very Happy to buy from here It was an awesome experience at this dealership. They treated us like a family. The team was awesome and they put extra efforts to show you multiple v It was an awesome experience at this dealership. They treated us like a family. The team was awesome and they put extra efforts to show you multiple vehicles, spend time in giving information on every one of them, take time to go on a test ride with you. I have never seen any dealership that can spend so much time and give so much attention to the customers. I'm very happy that we went to this dealership and got our desired car. Thanks to Zoubi, Hector and Yazan. I would highly recommend talking to these guys to every Toyota fan when they decide to buy something or even think about buying. Good job Toyota at Dallas Team, Keep it up. I wish you get more business compared to other competitors. This dealership considers customer on top of the business and values their opinion providing best comfort level in making decisions. Real customer Par-Pr. More
Wonderful, fast No hard sell, had already picked out the car wanted, no pressure to buy extras, had us in and out in less then 2 hrs No hard sell, had already picked out the car wanted, no pressure to buy extras, had us in and out in less then 2 hrs More
False adv Had us drive from okc and never had the car they said they did. They'll be hearing from our attorney. We even gave them a chance to make it right. Had us drive from okc and never had the car they said they did. They'll be hearing from our attorney. We even gave them a chance to make it right. More
Best Car Buying Experience Most professional team I have ever worked with regarding the purchase of a new vehicle. I couldn't have had a better experience. Highly recomnend To Most professional team I have ever worked with regarding the purchase of a new vehicle. I couldn't have had a better experience. Highly recomnend Toyota of Dallas for all your vehicle needs! More
Rude employees I went to get the oil changed ...once I pulled up in the service lane a service employee came up to me and started interrogating me ... Do you have an I went to get the oil changed ...once I pulled up in the service lane a service employee came up to me and started interrogating me ... Do you have an appointment I said no ...i always come here to get the service done and I called 1800 number but it's busy so he said show me the number as if I am lying ....then he said it will take 3 hrs for oil change as I don't have appointment...i said I don't believe you as it's taken only 1 hr at the most ...he got more aggressive and said come with me let me show you how oil change is done in the garage...i was like no I want to talk to your manager and take an appointment he said I am the only one ....and said no i went in and the reception girl took me to one of the manger ...rebecca Smith...she was very nice and called the guy in ....and he said in front of her I was lying and he had a witness ....i was like this is crazy ...but miss rebecca was really angry with him and told him that 4 other people had the same issue with him ....in the end she made sure that I got the oil changed.....but I am trying to find another location to go to as I felt like being degraded just to get my car serviced and the guy trying to take me to the garage where oil changed is done ..... he won't give me his name aswell....and saying I was lying More
Great place to buy a car! The professionalism was second to none with the knowledge, courtesy, communications, and a fair price for a new car. Omar Carillo, my sales person, w The professionalism was second to none with the knowledge, courtesy, communications, and a fair price for a new car. Omar Carillo, my sales person, was very personable and understanding of my needs. I would not hesitate to recommend him to other prospective buyers. More
Nice Experience We do not buy cars often, not liking car payments, so to our surprise it was a pleasant experience. From paying attention to little details of what th We do not buy cars often, not liking car payments, so to our surprise it was a pleasant experience. From paying attention to little details of what the customer would like to the signing. Great experience. More
The worst customer service Bought a new Toyota RAV4 less than 1 month ago but has been in the shop TWICE because of engine/mechanical problems. This dealership does not take acc Bought a new Toyota RAV4 less than 1 month ago but has been in the shop TWICE because of engine/mechanical problems. This dealership does not take accountability and puts all the inconvenience on the customer. I guess it's my fault that they sold a defective vehicle. More
Exceptional experience I have purchased several vehicles from dealerships and individuals over the years. My experience with this dealership was a refreshing change from I have purchased several vehicles from dealerships and individuals over the years. My experience with this dealership was a refreshing change from previous dealership experiences. I have always dreaded buying a car and all the associated BS that comes with it in a dealership. Toyota if Dallas was different, I made my deal quickly (after much research) and went to finance (where deals are lost). I told the finance manager I did not want any extras, he asked if he could review them with me anyway as he was training a new finance person. I agreed to that request, he went over everything and did not pressure me to buy any of it. It took longer to print each form and sign than the entire finance explanation. I will be purchasing my next vehicle from here. More