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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
3.8
879 Reviews
Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

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Showing 879 reviews

June 16, 2024

The service was great, i arrived on time and was in and out in under an hour. More

by melanie.foncham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 16, 2024 -

melanie.foncham responded

Thank you for your service!

Jun 17, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our service. Providing efficient and timely service is something we strive for, and we're glad that we could get you in and out in under an hour. Your satisfaction is important to us, and we appreciate your business. If there's anything else we can assist you with in the future, please feel free to reach out. We look forward to serving you again!

June 16, 2024

Used department very welcome we was done less than 3 hours trade and buy.,and done financial also. More

by GIN MUN MUANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pascodo women.
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June 12, 2024

Had excellent experience working with Chris Rodríguez. Chris was very informative and attentive and was great with helping me buy my new truck!! More

by Jessica Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
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Jun 13, 2024 -

Toyota of Dallas responded

Thank you for sharing your excellent experience! We're delighted to hear that Chris Rodríguez was informative, attentive, and instrumental in helping you buy your new truck. Your satisfaction is our top priority at Toyota of Dallas, and we appreciate your kind words. Enjoy your new truck, and we look forward to assisting you again in the future!

June 07, 2024

This is my second time coming to this location in less than a month and the service has been outstanding. Polite Employees who go over and beyond to make sure the customer is satisfied with their visit. More

by jcrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
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Jun 10, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're thrilled to hear that you've had outstanding service during both of your recent visits. Our team takes great pride in going above and beyond to ensure our customers are satisfied, and your kind words mean a lot to us. We appreciate your loyalty and look forward to continuing to provide you with excellent service at Toyota of Dallas. If there's anything else we can do for you, please don't hesitate to let us know!

June 06, 2024

Great service. Got my maintenance done with In a timely manner. Will definitely be back!!! More

by lisaseal50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
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Jun 07, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're delighted to hear that you received great service at Toyota of Dallas and that your maintenance was completed in a timely manner. We appreciate your business and look forward to welcoming you back for your future automotive needs. If you have any questions or require further assistance, please don't hesitate to reach out.

June 05, 2024

Great service nacho was very nice and helpful with everything and very informative will return More

by Valeria rodela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho
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Jun 06, 2024 -

Toyota of Dallas responded

Thank you for your kind words about your recent experience at Toyota of Dallas! We're thrilled to hear that Nacho provided you with exceptional service and was informative throughout your visit. We take pride in our team's commitment to customer satisfaction, and your feedback lets us know we're on the right track. We look forward to seeing you again in the future!

June 05, 2024

Professional and high tech communication about vehicle status Service advisor Alec was wonderful! Appreciate the entire experience More

by Pony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
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Jun 06, 2024 -

Toyota of Dallas responded

Thank you for your glowing review! We're thrilled to hear that you had a positive experience at Toyota of Dallas and that Alec provided wonderful service as your service advisor. Professional and high-tech communication about your vehicle status is essential to us, and we're delighted it met your expectations. We appreciate your kind words and look forward to providing you with excellent service in the future!

June 04, 2024

I had an excellent experience at this service department. They were thorough. There was no high pressure to accept recommended services. They completed the work within the promised time. I will use them agai More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jun 05, 2024 -

Toyota of Dallas responded

Thank you for your glowing review! We're delighted to hear that you had an excellent experience at our service department. Providing thorough service without high-pressure tactics and completing work within the promised time are core values we uphold. We're thrilled that you'll be returning, and we look forward to serving you again in the future!

June 04, 2024

Takes forever! Bad customer service . Apparently they wanna be smart with you and they dont even look for you when your car is ready. I didn’t even knew who was my More

by Polo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica
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Jun 10, 2024 -

Toyota of Dallas responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear about your recent experience and apologize for any inconvenience caused by the wait time and the level of customer service you received. Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly. To discuss your experience further and work towards a resolution, we encourage you to contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com. Vianney will be happy to assist you and address any issues you encountered during your visit. We sincerely apologize for falling short of your expectations and appreciate the opportunity to make things right. Your feedback helps us improve our services, and we hope to have the chance to restore your trust in Toyota of Dallas. Thank you for bringing these matters to our attention.

May 31, 2024

My Toyota Highlander is perfect for my family of five. It's roomy, comfortable, and packed with safety features. Thank Jaymes Becker More

by daniela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaymes Becker
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Jun 03, 2024 -

Toyota of Dallas responded

Thank you for your fantastic review! We're delighted to hear that your Toyota Highlander is the perfect fit for your family of five, offering roominess, comfort, and a host of safety features. We'll be sure to pass along your thanks to Jaymes Becker. Your satisfaction is important to us, and we're thrilled to know that you're enjoying your vehicle. We appreciate your feedback and look forward to continuing to serve you at Toyota of Dallas!

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