Toyota of Dallas
Dallas, TX
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Sneaky managers, uninformed sales personnel I was offered a price of 24k on a car that I knew I wanted. They beat my local offer by a $1000. Too good to be true. I still made the almost 4 hour d I was offered a price of 24k on a car that I knew I wanted. They beat my local offer by a $1000. Too good to be true. I still made the almost 4 hour drive to find out the sneaky managers used that number as bait and tried to sell warranty, package, etc and price went up considerably. I declined all that and they changed the price of car saying it's not worth a deal for them, losing too much blah blah blah. Sales guy who threw the bait to me either had no idea because he was new or learned fast in how to pretend. Anyways, I walked out with no deal. Such shady business ethics ought to be reported everywhere. More
Financing is sloppy not reliable After 3 weeks a new vehicle we purchased at Toyota of Dallas this dealership isn't able to complete and failed to do the payoff of the Toyota I trade After 3 weeks a new vehicle we purchased at Toyota of Dallas this dealership isn't able to complete and failed to do the payoff of the Toyota I traded in, the delay is causing damage to our credit with the financing institution, absolutely no one is taking responsibility into this matter, absolutely upset over this situation. More
Good salesman The salesman was very professional the manager was hands on and the finance department was awesome thanks you guys I’m a satisfied customer I would The salesman was very professional the manager was hands on and the finance department was awesome thanks you guys I’m a satisfied customer I would recommend my family to come to Toyota of Dallas More
Tundra Always great service & help. We have been loyal Toyota of Dallas customers since 2015 & as a family have purchased 5 vehicles. Jessica has helped us w Always great service & help. We have been loyal Toyota of Dallas customers since 2015 & as a family have purchased 5 vehicles. Jessica has helped us with the last 4. More
Great and friendly service I experienced nothing but great service with Mr. Alexander. He assured me of any issues I had would be taken care of and the manager Freddie as well I experienced nothing but great service with Mr. Alexander. He assured me of any issues I had would be taken care of and the manager Freddie as well More
New car I went to Toyota of Dallas to get a new car. The reason I went there was that they had the largest selection in the area. My visit was a wonderful exp I went to Toyota of Dallas to get a new car. The reason I went there was that they had the largest selection in the area. My visit was a wonderful experience. The salesman and finance persons were very helpful and friendly. I would definitely recommend Toyota of Dallas to anyone More
Car sales Excellent performance and special thanks to Greg Ross for his hard work for me to purchase a good car and his brilliant good job . Thanks Greg Ross Excellent performance and special thanks to Greg Ross for his hard work for me to purchase a good car and his brilliant good job . Thanks Greg Ross More
Bait and switch and predatory financing practice Honestly, I don't know.It's a bait and switch, and predatory financing dealership of Mr. Warren Buffet! Has to fool lots Honestly, I don't know.It's a bait and switch, and predatory financing dealership of Mr. Warren Buffet! Has to fool lots of people to make that extra Billion, though! I was promised 30 months of care maintenance which all of Toyota and Mr. Buffets stores advertise as free service, yet I was charged $438 for that. The online web portal showed that I only will receive 24 months of that service. This cost was supposed to be "zero"! (Falls advert!) I was sold a $2215 worth of extended warranty, which we couldn't refuse! Because finance manager said they have to make all the extra, I presume because of my challenged credit! Financed manager said he was throwing in Zaktek service, as if it was a free gift to us, but no, he charged us $1264 for twice a year Zaktek service (Zaktek Ultimate and Zaktek interior both separately)! Snicked in gap insurance without explanation for $847. Car was very poorly detailed! At 18% interest on top of all that (totaling a cost of $60,000 for a vehicle that costs barely $30,000)! Can any one tell me if this is not totally unregulated predatory financing practice then what is)! From the past experiences, it is different among dealerships, depending the finance managers greed for yield premiums and commissions from unnecessary services that could have been a savings for a disabled person on social security disability! Thank you Mr. Warren Buffet. I know this e-mail will be destroyed before anybody of authority, let alone you, Mr. Buffet! These type of predatory financing practice on low income, some times even disabled person like me times millions more will most definitely make you your next billion! Thank you for listening, whoever you are! May God bless you! (By the way, my electric scooter fit nicely in the back of the Highlander! Thank you!) Sincerely, Shahnaz More
Excellent Experience I ever had Derek Oh was so informative and friendly. I was so comfortable working with him on that day. I seriously recommend him if you ever want to buy or leas Derek Oh was so informative and friendly. I was so comfortable working with him on that day. I seriously recommend him if you ever want to buy or lease a Toyota brand in the future because he will help you get honest, reasonable, and the best deal for you. More
Quick and smooth experience This is my 3rd time getting a car from Toyota of Dallas and the reason I keep coming back is because they have unmatched customer experience. Everyone This is my 3rd time getting a car from Toyota of Dallas and the reason I keep coming back is because they have unmatched customer experience. Everyone I've met here has been professional in every sense of the word and they're always willing to work with me and any needs I have. I knew exactly which car I was looking for and after a few emails I decided to go an have a look. By the time I got there the car was ready and waiting for me to take on a test drive. Everything was perfect and they made the process very easy to get in and out. More