Toyota of Dallas

Very disappointing I traded in my vehicle last week. My Toyota rep was Ari Prado. The entire process took 7 hours. Poor Ari had no explanation on why it was taking I traded in my vehicle last week. My Toyota rep was Ari Prado. The entire process took 7 hours. Poor Ari had no explanation on why it was taking so long. Each time he would go back to the service area and come back with a blanket statement - "It shouldn't take too much longer." Upon arrival at home, I had some issues with the trade-in. I attempted to contact Ari Prado every day for three days. He has ignored all my attempts. The poor kid has a long way to go. He is far from a professional. Good luck to anyone who has to deal with Ari Prado. More

Liars and cheaters. If I could give them negative stars, I would. AVOID!!!! I drove all the way from Austin to buy a truck I saw listed on AutoTrader. When I called to If I could give them negative stars, I would. AVOID!!!! I drove all the way from Austin to buy a truck I saw listed on AutoTrader. When I called to verify the price, they tried to increase the price, but ended up agreeing to the price listed. During my visit, I notice the antenna, floor mats, and some interior accessories are missing. I ask about this, and the salesman, Flabio, says that they don't come with those, and points out all the trucks on the used lot that are missing them. I asked if they just take them off and sell them on eBay, Flabio just laughed. He eventually told me he would try to get me the floor mats before I left, but after going through with the purchase he told me I was out of luck. OK, I buy the truck anyway (after 2+ hours where they run my credit even though I am paying cash). When I get home, I notice in the listing pictures that the truck DID have an antenna, floor mats, and the other accessories they say DON'T come with the truck. I sent a text to my salesman with photos asking why they lied and screwed me over. He tells me Steven, the sales manager, will give me a call. Never did. I had to call up there to get in touch with him the next day, where he was aggressive and rude. After a long discussion where Steven says that they have a problem of antenna and mats being STOLEN from trucks, and that Flabio shouldn't have said they don't come standard, he told me to eat dirt, they are the number one Toyota dealership in North Texas, and I was basically out of line for even asking. BS!! Why would a dealership continue to let this happen? if this is really an issue take these items off and store them inside to prevent them from getting stolen. I bet you can go to their website right now and see every vehicle listed with an antenna and floor mats... but when you get there to buy it, they will be gone. NEVER BUY FROM HERE. They do not care about the customer, and cannot admit when they are wrong, or when they lied. Especially Steven and Flabio in the used sales department. More

Poor services, lies and deception. Ruined Credit SCORE 6/13/2019 Take my words. DFW Law enforcement Employee's Review. Toyota of Dallas,Texas Stay out of this dealership and shop somewhere else. 6/13/2019 Take my words. DFW Law enforcement Employee's Review. Toyota of Dallas,Texas Stay out of this dealership and shop somewhere else. Syed or Culus or any of his assistant will play game for 7 days calling you every other day and then screw the new car dealership experience. 1. They insist and lie about Toyota only finance because they get higher kick backs. 2. More than 2 employees will haggle you, and lead you on for 7 days or more by not understanding you want no extra options such as tinted windows and plastic thin film door guards costing 650 plus rip off. 3. They will run your credit to so many lenders and refuse to take your personal banks such as major bank financing of Capital one. etc. that's an example/ 4. Waste your time and they will rip you off on payment adding things that don't matter like tints and extra options to make your payment heavy for another 20 Dollars. 5. When I first arrived the Toyota of Dallas, I told them multiple times that I don't want to pay for added options. They finally hit you again at the end of the deal to rip you off. Find a Better Toyota dealership or skip this their product.CHEATES More

Worst experience in a long time They will lie to you about prices through text or email to get you in. Then, they’ll try to make you pay 60k for a base Tundra and threaten you with a They will lie to you about prices through text or email to get you in. Then, they’ll try to make you pay 60k for a base Tundra and threaten you with a $200 fine if you don’t buy it lol. Toyota of Dallas is above the law. AVOID. P.S. Shootout to Syed that was really honest and saved the day (and he kicked Victor away from the table lol). Jonny Rivera did a good job as well on showing everything transparent. More