Toyota of Dallas

How not to get ripped off! HERES HOW NOT TO GET RIPPED OFF!!!! Got a quote on my car, took my car in to get work done, service advisor called me and told me the price whilst I HERES HOW NOT TO GET RIPPED OFF!!!! Got a quote on my car, took my car in to get work done, service advisor called me and told me the price whilst I was out running errands, it was $100 over what they had quoted me on the phone prior to bringing my car in, so I told her I would pick it up shortly. Went inside the dealership called the service advisor saw which one picked up the phone and asked them to give me a quote, it was $100 cheaper. So when I went to pay I told the cashier to bring my service advisor who had helped me, told her why are you CHARGING ME $100 EXTRA and pointed out which advisor I had spoke with go check your price, she draw a blank and went to see him, she came back and LOWERED THE PRICE OF THE PARTS but had the audacity to charge $8 extra from what he had told me. HERES HOW NOT TO GET RIPPED OFF, TAKE THE NAME OF THE ADVISOR YOU SPOKE WITH AND THE PRICE just in case they try to charge their own personal fee. NEVER GOING HERE AGAIN WOULD RATHER GO TO TOYOTA OF ROCKWALL OR GRAPEVINE where they honor their prices. More

Not keeping the word what promised even in writing Don’t waste your precious time and money go to a different dealer. I bought many cars before and I had to say the way I was treated at Toyota Dall Don’t waste your precious time and money go to a different dealer. I bought many cars before and I had to say the way I was treated at Toyota Dallas left me stressful for next 3 days. I will never in my life do business there or recommend to anyone. Knowing how nagotiating can be fraustraring for the passed few cars, I would deal with dealers on what I want and the price out the door. That way I can save myself headache and time. Looking for 2019 Highlander, Toyota of Dallas was going to beat the price of my local dealer by $1,800. I asked for 2019 blizzard white, black interior, with running boards, all weather mats, apr between .9-2.99, and trade in for my vehicle 12,500 and the price out the door 29,500. The salesman and the manager Sayed, told me over the phone and in writing that come over you got the deal for $29,900 out the door. I hired a babysitter and went straight from work, drove 2.5 hours and got there at 6:20 pm, I got out of the dealer nearly at 12:00 am, it shouldn’t take that long to negotiate, especially when I started negotiating in the morning. From the very first bat manager Sayed came out and told me right away that no I can’t do this deal, blah blah blah blaming that the sales person was new and didn’t know what he was doing, even though the salesman said everything he did was approved by a manager. After that the lies started, how that car had extra things , which it was the very basic highlander Le, 4 cyl. After long and horrible multiple talks, when I was telling them you wrote in writing the out the door price. I was shaken from stress twice, that’s not how buying a car should be, I was lied over and over, so I got tired and started walking away, and I do regret it that I didn’t walked faster and further from the experience I had. At the end of the day I didn’t get the out the door price, no all weather mats, nowhere near the apr I wanted, even though our local dealer gave me much better apr and the rebate on the highlander, after arguing many times I was given a running board, but with no installation. Finiancial guy name Benjamin did not give me a single smile while doing the paper work, not that I care, he made me sign documents from my trade in title without showing the numbers, he didn’t explain any documents, I had to ask him to explain to me and he used a fear card that my car would literally break down as soon as I drive out and it wouldn’t be covered by the manufacture if I wouldn’t get extended warranties, in my eyes that I horrible approche on selling he vehicle or warranties. I will never ever come back and do business at this place, nor will I recommend it to anyone. P.S. I regret not reading reviews before coming down because many people especially females wrote exactly what I experienced! That’s some shady tack ticks Toyota of Dallas uses. Yuck! Anna Gaudin More