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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.2
931 Reviews
Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

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Showing 931 reviews

January 24, 2025

Worked with us and we able to make a deal. Made us feel we were an important client More

by martylindsey23
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Omar Carrillo
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Jan 27, 2025 -

Toyota of Dallas responded

Thank you for your kind review! We're so glad to hear that we were able to work with you and make a deal that suited your needs. Making our customers feel valued is a top priority, and we're happy we could provide that experience for you. We truly appreciate your feedback and look forward to serving you again in the future!

January 23, 2025

Daniel was professional and courteous with his service. I would highly recommend this dealership and their staff. More

by Jimiatx1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stephenson
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Jan 23, 2025 -

Toyota of Dallas responded

We are delighted to hear about your positive experience with Daniel and our dealership. Our team takes great pride in providing professional and courteous service, and we are grateful that Daniel exemplified these qualities during your interaction. Thank you for your recommendation and for taking the time to share your feedback. We appreciate customers like you who help us recognize the outstanding work of our staff.

January 15, 2025

Now charging a fee for using credit card, no car wash, deal breaker 4 me More

by CRICKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stephenson
Report | Print
Jan 16, 2025 -

Toyota of Dallas responded

Thank you for your feedback. We apologize for any frustration our recent changes may have caused, particularly regarding the credit card service fee and the absence of a car wash. We understand how important these factors are to our customers. To address your concerns directly, we encourage you to reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com. She would be happy to discuss your feedback and work towards a resolution. We appreciate your input and hope to have the opportunity to serve you better in the future. Thank you for your understanding.

January 04, 2025

Joe is very helpful! We appreciated! Thank you! Please contact one we will be back to complete our car! More

by Hoa Le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Delapa
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Jan 08, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We’re delighted to hear that Joe was helpful during your visit, and we truly appreciate your appreciation. We look forward to welcoming you back to complete your car purchase. If you have any questions or need assistance in the meantime, please don't hesitate to reach out. Thank you for choosing us, and see you soon!

December 28, 2024

Greg Harris is a wonderful representative for Toyota of Dallas. He is professional and courteous. It was a pleasure doing business with him. More

by Pantho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Harris
Report | Print
Dec 30, 2024 -

Toyota of Dallas responded

We're so glad to hear that Greg provided you with professional and courteous service. It’s great to know that your experience at Toyota of Dallas was a positive one, and we truly appreciate your kind words. If you need anything in the future, don't hesitate to reach out. We look forward to doing business with you again!

December 21, 2024

First service experience was a great one. Comfortable waiting area, ready when promised. Daniel answered all my questions, I was definitely not treated like a number. More

by amcs4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stephenson
Report | Print
Dec 23, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're delighted to hear that your first service experience was a great one. It’s fantastic to know that you found our waiting area comfortable and that your vehicle was ready when promised. We’re especially pleased that Daniel took the time to answer all your questions and made you feel valued as a customer. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

December 20, 2024

Quick service got my car in and out. Communicated inspection results and explained all details. More

by rpervier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Dec 23, 2024 -

Toyota of Dallas responded

Thank you for your great review! We’re so glad to hear that you had a quick and efficient service experience. Clear communication and ensuring you’re informed about your vehicle’s inspection results are top priorities for us, so it’s wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 14, 2024

My service advisor Israel was great, giving excellent advice about vehicle. I highly recommend him. More

by Ccpl10122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel Quintana, Service advisor
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Dec 16, 2024 -

Toyota of Dallas responded

Thank you for the kind words about Israel! We’re glad to hear he provided excellent service and advice. We appreciate your recommendation and look forward to serving you again in the future!

December 02, 2024

Very efficient and well-run! I did not have a long wait, and everyone who helped me out was friendly and knowledgeable. More

by colooney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joceline Ibarra
Report | Print
Dec 04, 2024 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're glad to hear that your experience was efficient and that you were well taken care of. Our team strives to provide friendly, knowledgeable service while respecting your time, and it's great to know we succeeded in doing so. We look forward to assisting you again in the future!

November 30, 2024

I love going to Toyota of Dallas due to their great Deal and professional expertise. They also provide the best and quickest service. It's my first choice. More

by daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Harris
Report | Print
Dec 03, 2024 -

Toyota of Dallas responded

Thank you for your kind words and for choosing Toyota of Dallas as your first choice! We’re thrilled to hear that you enjoy our great deals, professional expertise, and quick service. Providing exceptional customer experiences is always our goal, and it’s wonderful to know we’ve earned your trust. We look forward to serving you again soon!

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