Toyota of Dallas

The Service department at this dealership was professional and communicative. All work was explained and documented. professional and communicative. All work was explained and documented. More

Gary Davidson has been my Service Manager since 2019. He always takes excellent care of my 2019 Tundra. He is always professional and goes the extra mile to make sure everything is done right. Thank you He always takes excellent care of my 2019 Tundra. He is always professional and goes the extra mile to make sure everything is done right. Thank you Gary for being so AWESOME!!! I would also like to thank the Mechanic or Mechanics that service my truck. I very much appreciate all of their hard work and attention to detail. You guys are Top Notch!!! Thanks Again, Tim H. More

Service and advisor Alec Raetz is amazing. Always well taken care of. Quality, service and value. Always well taken care of. Quality, service and value. More

Always a pleasure to wait in such comfortable surroundings. Delicious complimentary coffee and everyone is so pleasant. I was enjoying my book and coffee while waiting surroundings. Delicious complimentary coffee and everyone is so pleasant. I was enjoying my book and coffee while waiting More

Daniel is an awesome service rep. Professional and personable, he always takes the time to explain things to my satisfaction! Professional and personable, he always takes the time to explain things to my satisfaction! More

Great service, great waiting area. I worked on my computer at high table with hot coffee on hand. I worked on my computer at high table with hot coffee on hand. More

It was my first oil change for my new Sienna . They gave me the car without rotating the tire and filling the air. When I checked the receipt this dealership charged to Toyota $132.35 for oil They gave me the car without rotating the tire and filling the air. When I checked the receipt this dealership charged to Toyota $132.35 for oil change , tire rotation, top up the fluids and checking hybrid batteries . Once I raceived my car back I noticed that tire rotation was not performed and not fill the tire pressure . I noticed this issue to the Service specialist Gregory Harris and he told me technician may forgot that. They took back my car for tire rotation and filling the air. When I received my car after performing the tire rotation they didn’t fill proper tire pressure. I showed them tire pressure is only 33 PSI. Toyota is recommending 36 PSI for my Sienna. needs to do proper care. For filling tire pressure they took back my car third time. I don’t know they properly change my oil and completely check my hybrid battery system because as a customer I cannot see that. Better to go away from this dealership. Service team not doing proper service. Actually my first service is free (Toyota will pay to the dealership), but this dealership was trying to add on different oil than company recommends and trying to charge me another $100 dollars from my pocket. I told them Toyota recommended free synthetic oil is fine for my car. I don’t want to recommend this service center anybody More

Terrible customer service. Non transparent with pricing. Drove to get a discount ended up with a crappy service advisor and zero discount. Non transparent with pricing. Drove to get a discount ended up with a crappy service advisor and zero discount. More