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Toyota of Dallas

Dallas, TX

4.2
931 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 931 reviews

February 26, 2025

My contact, Zahid, guarantees my visit will be easy and successful. I’m also happy with the maintenance service. More

by Artshiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
Feb 27, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that Zahid ensured a smooth and successful visit for you. It’s great to know you’re happy with the maintenance service as well. We appreciate your support and look forward to serving you again!

Feb 27, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that Zahid ensured a smooth and successful visit for you. It’s great to know you’re happy with the maintenance service as well. We appreciate your support and look forward to serving you again!

February 23, 2025

I've always received excellent assistance at this dealership, and yesterday was no exception. Brian kindly showed me how to pop the hood on my car and pointed out the coolant, brake fluid, and batter More

by a.pouzar96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Feb 25, 2025 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're so glad to hear that Brian was able to assist you and provide helpful information about your car’s components. It’s great to know that the inspection and additional service recommendations met your expectations. We aim to always provide excellent service and valuable insights, so we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

February 12, 2025

Very good service, immediate updates on the status of repairs. Very good service, immediate updates More

by Sen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Istael
Feb 13, 2025 -

Toyota of Dallas responded

We're delighted to hear that our updates were helpful and that you had a positive experience. Glad we hit the mark!

February 12, 2025

Awesome fast service. . checked in @ 420pm checked out at 455 pm on Tuesday Feb 11 2025 More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian tulla
Feb 13, 2025 -

Toyota of Dallas responded

Wow, talk about speedy service! We love hearing about quick and efficient visits like yours. Thanks for sharing your experience!

February 07, 2025

Excellent service was provided, friendly staff and caring, able to answer all the questiins, fast service, beyond expectation More

by leofilmarcial88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Thomas
Feb 10, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with us. Our team strives to provide friendly, fast, and thorough service, and we’re glad we exceeded your expectations. If you need anything else in the future, don’t hesitate to reach out!

February 05, 2025

Excellent service completed on my Tundra. Appreciate Joe updating me on truck status until completion. More

by ilh71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Feb 06, 2025 -

Toyota of Dallas responded

Thank you for your kind review! We're glad to hear that Joe kept you updated on your Tundra's status and provided excellent service. We truly appreciate your feedback and look forward to serving you again in the future!

February 03, 2025

Gary Davidson went above and beyond exceeding all of my expectations for professionalism, courtesy, and kindness in taking care of the repairs to my 24 Corolla Cross after I hit a rather stealth pothole More

by TLEEBRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
Feb 04, 2025 -

Toyota of Dallas responded

Thank you so much for your kind and thorough review! We are thrilled to hear that Gary Davidson exceeded your expectations and provided the level of professionalism, courtesy, and communication that you deserve. We're so sorry to hear about your experience with the other dealerships, but we're honored to have been able to turn that around for you. Your trust and loyalty mean the world to us, and we’re grateful for your heartfelt recommendation. We’ll be sure to keep up the good work, and we look forward to continuing to serve you and your vehicle in the future!

January 31, 2025

The Dealership was clean and comfortable. The staff I came across were polite and friendly. The cleaning lady was even polite and friendly and respectfully greeted me as she went about her du More

by quickpics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and his team, his supervisor
Feb 03, 2025 -

Toyota of Dallas responded

Thank you for sharing your experience! We're so glad to hear that you found the dealership clean and comfortable, and that our staff made a positive impression. It's wonderful to know that even the cleaning staff went above and beyond in making you feel welcomed. We truly appreciate your feedback!

January 28, 2025

Great service from the advisor Fernando. Bad service for the attendants waiting to connect me with the advisor. As I am waiting in lane one in my car, the attendants were sitting looking at More

by thisismrlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 29, 2025 -

Toyota of Dallas responded

Thank you for taking the time to provide us with this detailed feedback about your recent visit. We're pleased to hear that Fernando provided great service as your advisor. His dedication to customer satisfaction is something we greatly value. However, we are deeply concerned about the experience you had while waiting to be connected with your advisor. The behavior you described from our attendants falls well short of our service standards. We expect all of our staff to be attentive, professional, and focused on our customers at all times. We sincerely apologize for this lapse in customer service. Please know that we take your feedback very seriously and will use it to improve our training and reinforce our expectations with our team. We appreciate your patience and your willingness to bring this to our attention. It's through honest feedback like yours that we can continually improve our service. We hope to have the opportunity to provide you with a consistently excellent experience in the future.

January 27, 2025

Greg was awesome and understanding with what I needed done. Was very quick with getting my car serviced. More

by Cortes17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Harris
Jan 28, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We’re so glad to hear that Greg was able to understand your needs and provide quick and efficient service for your car. We truly appreciate your feedback and look forward to serving you again in the future!

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