Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Dallas
Dallas, TX
889 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 889 reviews
September 06, 2020
On 9-4-20, I purchased a new vehicle from Toyota of Dallas. I would like to commend Sales Representative Jay Silva for his excellent customer service. Jay is professional, friendly, customer focused Dallas. I would like to commend Sales Representative Jay Silva for his excellent customer service. Jay is professional, friendly, customer focused and answered all of my questions. Also, a special thanks to the staff in general everyone was professional, helpful, and friendly as well. Thanks Toyota of Dallas for making the customer's experience pleasant! More
by jbonds45
Employees Worked With
Jay Silva
September 06, 2020
Very helpful staff and salesperson, Aurelio AyurvedaHe Very helpful staff and salesperson, Aurelio Ayurveda He us very helpful and willing to nnegotiate iwill definitely recommend toyota of Dallas and Mr Very helpful staff and salesperson, Aurelio Ayurveda He us very helpful and willing to nnegotiate iwill definitely recommend toyota of Dallas and Mr Ayurveda. Mánager Lamant, too. More
by Lizaburgos6419
Employees Worked With
Aurelio Ayurveda, Sarah Mann, Caitlyn Stephens
September 04, 2020
Great service. Exdellent deals. Highly recommend. We love the quality vehicle and experience we get at this dealership. There are few like it in the state! love the quality vehicle and experience we get at this dealership. There are few like it in the state! More
by MommaBear40
Employees Worked With
Veronica, Adrian Terrell, Melina
September 04, 2020
If you are planning to look at Toyotas this Labor Day weekend, I would suggest that you pick any dealership except Toyota of Dallas. Its no shocker that they an average 2 star rating. I purchased a Highl weekend, I would suggest that you pick any dealership except Toyota of Dallas. Its no shocker that they an average 2 star rating. I purchased a Highlander from them 10 months ago and I have had awful experiences with both the sales department and the service department so I believe that they are a poorly run operation from top to bottom. I've filed BBB complaints, sent registered letters to Toyota HQ in Plano and the only response I received was from Mr Takeshi Uchiyamada, Chairman of the Board in Japan who referred me back to Toyota Plano who in turn suggested that I go back to Toyota of Dallas to negotiate a purchase of a different Highlander. Huh? I've purchased 4 Toyotas from Sport City in the past and have received a top notch experience. I purchased one Toyota fro Toyota of Dallas and have had nothing but problems with the sales and service departments. Beware. More
by chuck
Employees Worked With
Tanner Flores
August 31, 2020
My salesperson helped me perfectly and was a pleasure to deal with. I walked out with a new truck and feel good about my purchase and how business was handled from start to finish deal with. I walked out with a new truck and feel good about my purchase and how business was handled from start to finish More
by Joseph.pedersen095
Employees Worked With
Middle name Elmo
August 28, 2020
The team found the exact vehicle we wanted, got it ready and we were driving out in a little more then an hour. Sales and finance we’re super helpful, friendly and efficient. Great job and thanks!!! and we were driving out in a little more then an hour. Sales and finance we’re super helpful, friendly and efficient. Great job and thanks!!! More
by David H
Employees Worked With
Adrian, Roberto
August 28, 2020
My family and I evacuated from our home during Hurricane Laura. We were already in the market for a used car for our daughter who was a senior in high school. This was her first car and we wanted something Laura. We were already in the market for a used car for our daughter who was a senior in high school. This was her first car and we wanted something safe, affordable, and great on gas mileage.. she wanted something cool and fun. 🤷♀️😂. Well Jose Gonzalez our salesman, our finance guy Paco and the Jose' boss, the sales manager (I didn't catch his name ☹️) made up our dream team. We walked in the door already pre-financed by our own credit union... Jose worked to get us a better APR, no money down and the payments to fit our budget (more importantly, payments that my kid could even afford when she gets a job and takes over her vehicle in a few months). They understood our approach to teaching our young daughter that it's important to work for what you want and helped keep that in mind for her future payments as she moves forward with paying for her own vehicle (with gap insurance-good call Paco ♥️). We drove away with a beautiful 2019 Toyota Corolla LE, a smoky metallic gray exterior and black interior with lots of bells and whistles.. but most importantly great safety features and awesome resale values. As a female, I didn't feel one bit haggled with and it was the first time I can say that I felt 💯 percent listened to Inna car buying transactions and I have bought a few in 42 years of living... Thanks Toyota if Dallas. We will be back!!!! More
by tararoesanchez
Employees Worked With
Jose Gonzalez, Paco in Finance
August 24, 2020
As always, Scott Bolin helped me get into a new Toyota. He takes such great care of his customers and it is truly a family like experience. Thank you, Toyota of Dallas. He takes such great care of his customers and it is truly a family like experience. Thank you, Toyota of Dallas. More
by jlindstrom31
Employees Worked With
Scott, Lance
