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Toyota of Dallas
Dallas, TX
889 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 889 reviews
January 08, 2021
Everyone was very pleasant there. The process was ok. But with all auto buying experiences, comes delays. But the folks here tried their best to make the experience as pain free as possible. with all auto buying experiences, comes delays. But the folks here tried their best to make the experience as pain free as possible. More
by Sam Baker
Employees Worked With
Omar Castillo Malina Gonzalez, Syed Jafri
January 06, 2021
We had Perry for our salesperson. He was very friendly and personable. He made buying my 4Runner a piece of cake! He also turned my negative first impression on the phone with another salesperson around i and personable. He made buying my 4Runner a piece of cake! He also turned my negative first impression on the phone with another salesperson around into a positive one. More
by Artrocksstudio4runnerlover
Employees Worked With
Perry
January 03, 2021
Ricardo Guajardo is a excellent sales person very professional, attentive and respectful. Ricardo made sure you I understood everything. This is the first time I liked buying a car. professional, attentive and respectful. Ricardo made sure you I understood everything. This is the first time I liked buying a car. More
by liz
Employees Worked With
Ricardo Gujardo
January 02, 2021
Hardy tadlock was salesman; 4th car he sold me. He did a good job. This survey is not very user friendly. Perhaps so might try a different survey. good job. This survey is not very user friendly. Perhaps so might try a different survey. More
by donadams66
Employees Worked With
Hardy tadlock
January 01, 2021
Really good experience buying my 2021 Tundra. Scott Bolen, Chris Burrows and Michael Torres were all very professional and knowledgeable and got me out of there fast without sacrificing anything. Bolen, Chris Burrows and Michael Torres were all very professional and knowledgeable and got me out of there fast without sacrificing anything. More
by jefflummus33
Employees Worked With
Scott Bolen, Chris Burrows, Michael Torres
December 30, 2020
I just bought a new Toyota Camry. I love to shop at Toyota of Dallas dealership. They had a lot of cars available you can choose. My salesman Perry Willis and his manager -Annette is very professiona Toyota of Dallas dealership. They had a lot of cars available you can choose. My salesman Perry Willis and his manager -Annette is very professional, fast and good customer service, and honestly. Thank you ver much. I definitely recommend to buy car from this Toyota of Dallas with salesman -Perry Willis. More
by Cecilia
Employees Worked With
Perry Willis-Sale Partner
December 25, 2020
So disappointed. All they wanted to was to sell a car, nothing else. No explanation or showing unless asked. Didn't feel safe nor comfortable. Employees were not wearing masks. nothing else. No explanation or showing unless asked. Didn't feel safe nor comfortable. Employees were not wearing masks. More
by Kim
Employees Worked With
Ali
December 24, 2020
Perfect in all areas! Thank you Elijah for all you done for me in this decision! Your the best! I love my new CHR Nightshade.. for me in this decision! Your the best! I love my new CHR Nightshade.. More
by Connie
Employees Worked With
Elijah was a good salesman, brought car all the way to me from Dallas to Big spring! He helped me tremendously in my choice of the CHR Nightshade!!!
December 22, 2020
They don’t give me the car that I was looking for, very pushy about what they want to sell NO Happy with that costumer service and the way that they treat me. I won’t recommend go to this dealer they just pushy about what they want to sell NO Happy with that costumer service and the way that they treat me. I won’t recommend go to this dealer they just want take away your money .. More
by RP
Employees Worked With
Ivan
December 21, 2020
I was overall pleased with sales representative Jaymes Becker. He was patient, polite, knowledgeable regarding 4-runners. I am currently happy with my purchase. I was surprised that Jaymes and Sales Manag Becker. He was patient, polite, knowledgeable regarding 4-runners. I am currently happy with my purchase. I was surprised that Jaymes and Sales Manager did not know sale price advertised on website - I had to point this out and request revised price quote. However - Toyota of Dallas I was not pleased with. New Sales Manager conducting sales meeting loudly discussing year end numbers to team was a major turn-off. I literally considered taking my business elsewhere. IMO- you do not be-little team members in front of your customers. He was speaking in a very loud, direct tone which could be heard throughout the facility where several customers were still present. My impression, Jaymes was uncomfortable, embarrassed and apologetic for what I was listening to. I have been a longtime customer of the Sewell family. There are reasons why they are top in Dallas in customer service and satisfaction. There are reasons why Toyota of Dallas has a 2 Star status on Yelp and other social media applications. I will consider using ToD for service as my introduction with service advisor Robert Hill was pleasant. Advice - take sales meetings elsewhere, stop using the showroom window as chalkboard for a war room in view and earshot of the most important people inside your building - potential customers. Sales manager should know better. More
by Wmwallace777
Employees Worked With
Murat Alpsu, Robert Garcia, Noe Arguenda
