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Toyota of Dallas

Dallas, TX

4.2
931 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 931 reviews

March 20, 2025

Service was quick and efficient. Service attendant was polite and cordial. Waiting time was minimum. More

by chrisartist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Mar 21, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're happy to hear that your service was quick, efficient, and that our team was polite and cordial. We're glad you had a minimal wait time and appreciate you taking the time to share your positive experience!

March 16, 2025

Humberto Vasquez was very helpful and nice and gave us a good deal on a new Toyota camry. Would recommend him to friends, family and anyone who needs a new vehicle. More

by Emmanuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Vasquez
Mar 19, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We're so glad to hear that Humberto Vasquez provided you with helpful and friendly service, and that you were happy with your deal on a new Camry. We truly appreciate your recommendation and look forward to assisting your friends and family in the future!

March 11, 2025

This dealership is about a 10 minute drive from where I live, but I would sacrifice the convenience for better service going forward. They have a shuttle service, but it’s not even reliable because it take More

by katrina.heaven
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Mar 13, 2025 -

Toyota of Dallas responded

We appreciate your feedback regarding your recent experiences. We understand that the shuttle service has not met your expectations and that the seating area was not to your liking. We strive to provide attentive service, and we regret that our team did not acknowledge you during your visits. Your concerns are important to us, and we would like to address them directly. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com for further assistance.

March 11, 2025

Everyone was very nice and professional. The service was fast and the price was reasonable. They even greeted me outside before they were supposed to be open. Very impressed. More

by richardbryant2681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
Mar 13, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We are thrilled to hear that you found our team to be nice and professional, and that you were impressed with the fast service and reasonable pricing. We strive to provide excellent customer experiences, and your feedback motivates us to keep up the good work.

March 10, 2025

I love this dealership. Toyota of Dallas provides fast, friendly, and affordable service. Their team has helped extend the life of my car and solved every issue I've had. Re More

by tania.bradkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 12, 2025 -

Toyota of Dallas responded

Thank you for your wonderful review! We are thrilled to hear that you love and appreciate our fast, friendly, and affordable service. It's great to know that our team has been able to extend the life of your car and resolve all your issues. Joe is indeed a valuable member of our team, and we're glad he could educate you about your car repairs. We strive to create a comfortable experience for our customers, and we're happy you enjoyed our lounge. Thank you for recommending us!

March 09, 2025

I am taking my car in for the 6th time for the same problem. I bought lojack from dealer, and it still does not work. More

by Navy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Davidson, service Manager, store manager, and Vinnie in sales
Mar 12, 2025 -

Toyota of Dallas responded

We understand your frustration with having to bring your car in multiple times regarding the same issue with the Lojack system. We are committed to resolving this matter for you. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com for further assistance.

March 09, 2025

Jacob was very helpful and too kind, helped me decide on somethings and very very nice More

by Mani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
Mar 10, 2025 -

Toyota of Dallas responded

Thank you for your kind review! We're so glad to hear that Jacob was helpful and provided you with such a positive experience. We truly appreciate your feedback and are happy he could assist you in making the right decisions. If you ever need anything else, don’t hesitate to reach out!

March 08, 2025

Fast place esasy to get appoitments on the weekends too not to bad of wait More

by Catin224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desire
Mar 10, 2025 -

Toyota of Dallas responded

Thank you for your great review! We're so glad to hear that you had a fast and easy experience with scheduling appointments, especially on the weekends. We appreciate your feedback and look forward to serving you again soon!

March 02, 2025

Co-operative staff who know what they are talking . Friendly atmosphere and excellent customer care More

by Shabbirhrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Mar 04, 2025 -

Toyota of Dallas responded

Thank you for your kind words about our co-operative staff and the friendly atmosphere. We are glad to hear that you experienced excellent customer care and we look forward to seeing you again next time!

February 28, 2025

My advisor Desirae was fantastic, the transmission flush was done in under 2 hours, not the 4 I was told over the phone when scheduling. I scheduled to also have a Recall taken care of and it wasn't done. More

by Stolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Thomson
Mar 03, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We are thrilled to hear that Desirae provided you with fantastic service and completed the transmission flush in under two hours. We appreciate your understanding regarding the recall not being completed this time, and we look forward to assisting you with it during your next visit.