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Toyota of Dallas

Dallas, TX

4.1
926 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 926 reviews

March 09, 2025

Jacob was very helpful and too kind, helped me decide on somethings and very very nice More

by Mani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
Mar 10, 2025 -

Toyota of Dallas responded

Thank you for your kind review! We're so glad to hear that Jacob was helpful and provided you with such a positive experience. We truly appreciate your feedback and are happy he could assist you in making the right decisions. If you ever need anything else, don’t hesitate to reach out!

March 09, 2025

I am taking my car in for the 6th time for the same problem. I bought lojack from dealer, and it still does not work. More

by Navy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Davidson, service Manager, store manager, and Vinnie in sales
Mar 12, 2025 -

Toyota of Dallas responded

We understand your frustration with having to bring your car in multiple times regarding the same issue with the Lojack system. We are committed to resolving this matter for you. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com for further assistance.

March 08, 2025

Fast place esasy to get appoitments on the weekends too not to bad of wait More

by Catin224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desire
Mar 10, 2025 -

Toyota of Dallas responded

Thank you for your great review! We're so glad to hear that you had a fast and easy experience with scheduling appointments, especially on the weekends. We appreciate your feedback and look forward to serving you again soon!

March 02, 2025

Co-operative staff who know what they are talking . Friendly atmosphere and excellent customer care More

by Shabbirhrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Mar 04, 2025 -

Toyota of Dallas responded

Thank you for your kind words about our co-operative staff and the friendly atmosphere. We are glad to hear that you experienced excellent customer care and we look forward to seeing you again next time!

February 28, 2025

My advisor Desirae was fantastic, the transmission flush was done in under 2 hours, not the 4 I was told over the phone when scheduling. I scheduled to also have a Recall taken care of and it wasn't done. More

by Stolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Thomson
Mar 03, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We are thrilled to hear that Desirae provided you with fantastic service and completed the transmission flush in under two hours. We appreciate your understanding regarding the recall not being completed this time, and we look forward to assisting you with it during your next visit.

February 26, 2025

My contact, Zahid, guarantees my visit will be easy and successful. I’m also happy with the maintenance service. More

by Artshiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
Feb 27, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that Zahid ensured a smooth and successful visit for you. It’s great to know you’re happy with the maintenance service as well. We appreciate your support and look forward to serving you again!

Feb 27, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that Zahid ensured a smooth and successful visit for you. It’s great to know you’re happy with the maintenance service as well. We appreciate your support and look forward to serving you again!

February 23, 2025

I've always received excellent assistance at this dealership, and yesterday was no exception. Brian kindly showed me how to pop the hood on my car and pointed out the coolant, brake fluid, and batter More

by a.pouzar96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Feb 25, 2025 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're so glad to hear that Brian was able to assist you and provide helpful information about your car’s components. It’s great to know that the inspection and additional service recommendations met your expectations. We aim to always provide excellent service and valuable insights, so we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

February 12, 2025

Very good service, immediate updates on the status of repairs. Very good service, immediate updates More

by Sen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Istael
Feb 13, 2025 -

Toyota of Dallas responded

We're delighted to hear that our updates were helpful and that you had a positive experience. Glad we hit the mark!

February 12, 2025

Awesome fast service. . checked in @ 420pm checked out at 455 pm on Tuesday Feb 11 2025 More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian tulla
Feb 13, 2025 -

Toyota of Dallas responded

Wow, talk about speedy service! We love hearing about quick and efficient visits like yours. Thanks for sharing your experience!

February 07, 2025

Excellent service was provided, friendly staff and caring, able to answer all the questiins, fast service, beyond expectation More

by leofilmarcial88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Thomas
Feb 10, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with us. Our team strives to provide friendly, fast, and thorough service, and we’re glad we exceeded your expectations. If you need anything else in the future, don’t hesitate to reach out!