
Toyota of Dallas
Dallas, TX
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My advisor Desirae was fantastic, the transmission flush was done in under 2 hours, not the 4 I was told over the phone when scheduling. I scheduled to also have a Recall taken care of and it wasn't done. was done in under 2 hours, not the 4 I was told over the phone when scheduling. I scheduled to also have a Recall taken care of and it wasn't done. I assumed the scheduler wrote it in the notes for my advisor. My scheduled advisor wasn't in when I got there, so I am very glad they assigned Desirae to me. She was friendly, answered all my questions, and got the flush taken care of promptly. True, the recall wasn't done, but that's fine. We'll get it at the next visit. More
I've always received excellent assistance at this dealership, and yesterday was no exception. Brian kindly showed me how to pop the hood on my car and pointed out the coolant, brake fluid, and batter dealership, and yesterday was no exception. Brian kindly showed me how to pop the hood on my car and pointed out the coolant, brake fluid, and battery with some tips on what to look for to make sure those components are functioning smoothly (i.e. no black sludge, no corrosion). Being a layperson, those informational tidbits are helpful, so I appreciate that. :-) The routine service was great; they did the 27-point inspection and recommended two additional services for the engine. All in all, great experience. :-) Thank you!! More