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Toyota of Dallas
Dallas, TX
965 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 965 reviews
August 28, 2025
The salesman, manager and finance professionals were all friendly and listened to the parameters that had to be met for me to make a deal. Actually, this was the smoothest process I’ve ever experienced in p friendly and listened to the parameters that had to be met for me to make a deal. Actually, this was the smoothest process I’ve ever experienced in purchasing a vehicle. More
by mecpesnell
Employees Worked With
Michael Bui
August 26, 2025
If I could give ZERO stars, I would. Toyota of Dallas is the definition of bait-and-switch. They texted me directly a written out-the-door deal for $67,000 on a Tundra. I drove all the w Toyota of Dallas is the definition of bait-and-switch. They texted me directly a written out-the-door deal for $67,000 on a Tundra. I drove all the way there, wasted my time, only to be told the price was actually $10,000 MORE than what they promised me in writing. When I called them out, they told me it was a “mistake” by a new employee. That excuse is unacceptable — especially since he told me multiple times that he had spoken to his manager. If a manager was involved, then this wasn’t a mistake, it was flat-out deception. This dealership has no integrity, no honesty, and no respect for customers’ time. They will lie to get you in the door and then try to pressure you into paying thousands more. I’ll be attaching screenshots of their text messages to prove how they operate. Don’t trust a word they say. Save yourself the frustration and take your business to a dealership that actually honors its agreements. More
by Moey
Employees Worked With
Kevin
August 21, 2025
Henry, my service manager was excellent. Also Reggie might go to mechanic is always excellent. The reason I go to Toyota of Dallas is Reggie great mechanic Also Reggie might go to mechanic is always excellent. The reason I go to Toyota of Dallas is Reggie great mechanic More
by Rich
Employees Worked With
Reggie and Henry, my service manager
August 20, 2025
Toyota of Dallas Service Department did an outstanding job on our car repair. Jacob (Jake) our service advisor was personable, professional, and always kept us informed of the status of the vehicle. He di job on our car repair. Jacob (Jake) our service advisor was personable, professional, and always kept us informed of the status of the vehicle. He did a GREAT job. More
by Dallasrainman
Employees Worked With
Jake Caudle
June 24, 2025
I have such gratitude and incredibly appreciative for an awesome group of people just amazing MR. Kermal, MR Bruce and MR Derrick all front and back end support THANK You all for your dedication and commitm awesome group of people just amazing MR. Kermal, MR Bruce and MR Derrick all front and back end support THANK You all for your dedication and commitment with Toyota of Dallas, giving me such an opportunity to rebuild my life..in a time of hopelessness, Each one of u GUYS found a way..THANk YOU FOR A DREAM COME TRUE...MS CC More
by MS CC 2025
Employees Worked With
MR DERRICK,MR CHASE,MR KARMEL
