Toyota of Dallas
Dallas, TX
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I was promised weathertech floor and cargo liners with my new purchase. After several weeks, I received only the cheaper Toyota brand rubber mats and no cargo liner. new purchase. After several weeks, I received only the cheaper Toyota brand rubber mats and no cargo liner. More
You guys are terrible. Your service center people will let you sit there for an hour with no explanation. You sold me a car way above market price and with a predatory lending company without properly exp let you sit there for an hour with no explanation. You sold me a car way above market price and with a predatory lending company without properly explaining to me the loan. You still owe me a second key for my car and 3 times i have tried to get it, either the guy who does the key was not there, or he was there and didnt have the necessary components to give me a key. You guys are all terrible. Avoid this place, dont buy a car from here. Update July 16 2020: Came in to get my second key again, customers had to sit by and listen to ur sales meeting at 12:11pm ... shouldnt you guys do that when theres no one in the store waiting for service? I asked where to get my second key and the guy goes “walk outside to that white van thats the key guy” what kind of unprofessionalism.. seriously. Now because i had to wait through that nonsense team TOD morning points speech im going to be late for my service. When I told the manager that the service is terrible, he threatened to cancel the key cutting unless i “go sit patiently” what disgusting move. You could have gotten another car out of me, maybe a trade in to something else, but you guys have failed at every opportunity. You guys are the worst and i will never recommend you to anyone that wants a car. I am doing my best to sell this ripoff you guys sold me and literally hope i never have to deal with you again. More
Toyota of Dallas is the place to go getting a car! Ricardo U. & Lamont D. know the business & are extremely helpful. Instant service from the moment you walk in the door. No pressure, not pushy sales Ricardo U. & Lamont D. know the business & are extremely helpful. Instant service from the moment you walk in the door. No pressure, not pushy sales rep. You are helped & treated with respect. Questions are answered & you feel good they treat you like family. The happiness & smiles are genuine. Best place to buy! More
My car buying experience at Toyota of Dallas was EXCEPTIONAL! I am a returning customer of Scott Bolin. I looked at 5 other Toyota dealerships in Kansas and Oklahoma, and none of the salesmen or EXCEPTIONAL! I am a returning customer of Scott Bolin. I looked at 5 other Toyota dealerships in Kansas and Oklahoma, and none of the salesmen or dealerships came close to the dedication, knowledge and professionalism that Scott had in finding the right vehicle for me. Scott’s letter arrived in the mail and 7 days later I had the vehicle that I wanted. I will gladly send my family and friends to Scott and this dealership. More
Great service, Flavio helped me get a new Tacoma without the hustle answering all my questions very clearly. Great experience, thank you very very much. the hustle answering all my questions very clearly. Great experience, thank you very very much. More
Fast and easy over the phone made car buying simple will be a returning buyer and they made our trip quick and easy with a flight to pick up our new vehicle be a returning buyer and they made our trip quick and easy with a flight to pick up our new vehicle More
Do you trust Toyota dealerships? Do you want to buy a car ? Are you not fully aware about how to avoid fees? Did you leave your lawyer at home ?Do you want to pay over and above the cost of the car? The ? Are you not fully aware about how to avoid fees? Did you leave your lawyer at home ?Do you want to pay over and above the cost of the car? Then this right here, is the Toyota for you. It is where you will be charged $2600+ in dealership preparation fees and another $1500+ fee that the Toyota dealership can't explain. From it being a club plus fee, to "Oh sorry that was a fee requested by the bank." Note that Toyota financial services now allegedly fines people for having a short credit history. If Toyota Financial Services really charges fees people for credit issues then I think that's illegal.(The attorney general should look into that). Ps these 2 fees were slipped into the the car price so it went from $14,400 to 18420 with the extra $4k being called "options" but not appearing on the sales contract. Welcome to Toyota where the person that sells you Zaktek protection but won't tell you that you can't cancel it once you sign on the dotted line. (If you are keeping count that's $5200+ random not fully explained fees.) So if you expect someone to fully explain the what, why, and where(s) of the car you're interested in here, either make your purchase else where or just come with a lawyer to keep this lot honest. I signed the contract and that's fully on me but the shadiness and lack of transparency here is outstanding. When Drake said you caught me slipping so what? He wasn't dealing with these guys because he would be paying $23000 for a car worth $14400. So summary. $4k fees added on with the salesman claiming $1500+ was for club plus then claiming it was requested by the bank for short credit history when heavily questioned and then hiding the document with the breakdowns. Zaktek protection with no proper explanation. If -ve stars existed these guys would deserve them. Highly don't recommend. Y'all be safe when you shop here. More
My car buying experience at Toyota of Dallas has to rank right at the top. Having bought some 35 - 40 cars over 50 years and expecting the usual runaround on price and "extras" I need after the sale, I was right at the top. Having bought some 35 - 40 cars over 50 years and expecting the usual runaround on price and "extras" I need after the sale, I was pleasantly surprised to get the deal done in an hour or so. Both the sales and finance representatives were professional, helpful, friendly, with no BS. I would buy again at this dealer and recommend them to anyone else. More
My salesman Bert Flores was amazing! Explained everything in detail and was very knowledgeable. Bert made me feel like family, so I would gladly send my family and friends to Bert at Toyota of Dallas. in detail and was very knowledgeable. Bert made me feel like family, so I would gladly send my family and friends to Bert at Toyota of Dallas. More