Toyota of Dallas

Worst place to purchase any vehicle. First of all prices they advertise only are a complete rip off. I saw only a Camry for $33,865 and when I show up and speak to the guy who I’ve been emailing. He comes b they advertise only are a complete rip off. I saw only a Camry for $33,865 and when I show up and speak to the guy who I’ve been emailing. He comes back with a price of over $44,000!!!!!!! What a rip off. Literally the worst dealership ever. Even after negotiating a the way down to $37,189 out the door I refused to buy when they where trying to force me to not only put a $500 deposit down but also sign for the vehicle and run my credit. I told him he was out of his mind I haven even seen the car it’s going to be delivered in a few days. I offered to leave a deposit only and he got very mad by the tone of his voice and I decided to walk away from what is now to me the WORST DEALERSHIP IN DALLAS!!!!!!!!!! Please people stay away from Toyota of Dallas. More

I purchased a 2020 4Runner with ~9k miles on it 3/31/2021. Always wanted one so I got one. This one was basically new so i jumped on it. Fast forward to a couple weeks ago and roughly 5k miles late 3/31/2021. Always wanted one so I got one. This one was basically new so i jumped on it. Fast forward to a couple weeks ago and roughly 5k miles later. I go to another Toyota dealer to get oil changed(I live closer to Cowboy Toyota) and we find that the rear tires are completely bald on the inside(looked new from outside). My first thought was the tires were Like new when I purchased the vehicle, so I’m not sure what happened. Come to find out the alignment was really badly off, so I called Toyota Dallas and they agreed to replace both rear tires at no cost. I take it back to cowboy to get an alignment done because now I don’t trust Toyota of Dallas and they find that the reason the rear tires were bald is because the axle is bent. I called Toyota of Dallas and Cody, who says he’s the GM, says you signed the Carfax so it’s not my problem. Carfax shows a minor incident resulting in cosmetic damage, nothing serious or something that can result in serious damage- or at least that’s what the sales guy led me to believe. Plus all the maintenance records are through Toyota of Dallas and everything seemed legitimate. So here I am with a $2,000 repair job that I’m forced to pay. Bottom line- highly unethical and dishonest. It’s no wonder they agreed to replace the rear tires- knowing something like this was wrong. All it took for Cowboy Toyota to see the bent rear axle was an oil change. Toyota of Dallas‘s service department didn’t catch anything during their “World Class Inspection” while preparing the vehicle to be sold. A JOKE!!! The alignment never could have been right before the sale and they chose to either withhold or ignore this information and sell it damaged without mentioning it to the buyer(me). All in all- shocking that this happened. Even the service guy at Cowboy was shocked. Integrity is important to most people, but apparently not to everyone as demonstrated here by Toyota of Dallas. More