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Toyota of Dallas

Dallas, TX

4.0
897 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 897 reviews

January 19, 2022

They lied about financial options said would not have to pay for 60 days the financing company claims its a lie will need to pay in 35 days More

by a4692147309
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Gonzalez
January 16, 2022

Jesus and Shawn showed me a high level of hospitality and sold me on the value of the vehicle I purchased. My new Corolla is a beautiful car and it makes me feel good to drive it. More

by AdamCorolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Shawn
Jan 17, 2022 -

Toyota of Dallas responded

Thank you for your positive feedback!

January 12, 2022

I have bought three cars in the last 12 months: Tubdra, Highlander, Camry. Happy with every transaction. More

by Wlmmanny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Mann
Jan 13, 2022 -

Toyota of Dallas responded

Thank you for your positive review!

January 10, 2022

Went to Dallas of toyota Saturday the new sales person gave ne a hard time. But I called spoke to the New Car salesman Manager,he told me to come right back. Did just that. When I arrived I spoke to the f More

by Renata W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Shields
Jan 10, 2022 -

Renata W. responded

Will Shields is Awesome. A true saleman with Perfection.

Jan 12, 2022 -

Toyota of Dallas responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 31, 2021

Great service and the help was awesome.I really Great service and the help was awesome. I really recommend them. Ask for Humberto he was great More

by Jose_noguchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Vasquez
Jan 03, 2022 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 28, 2021

Good service from seller johanHe’s a nice person and Good service from seller johan He’s a nice person and responsible I hope he stay for ever More

by esaugonzalez68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seller johan
Dec 29, 2021 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 28, 2021

Everyone (save George) was fun and easy to work with. It’s a 5star because of Yen, Ali and Shawn More

by ryanvancampen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yen, Ali, Shawn
Dec 28, 2021 -

ryanvancampen responded

George, was an xxx from start to finish. Your other 3 employees saved the sale. Maybe George was having a bad day (your three superstars vouched for him) I’ll give them the benefit of the doubt. My wife loves the car and the people we worked with save one. Easy to buy as she did her homework and Yen and Ali helped with the upfront and Shawn did great on the finance side. Maybe have George shadow either of those three to see what customer service is supposed to be like.

Dec 30, 2021 -

Toyota of Dallas responded

Thank you for your feedback!

December 23, 2021

Dealership refused to allow me to have the car inspected before purchase. Would not even allow me to bring a mechanic on-site, under their supervision, to inspect the car. Most absurd excuses I've ever hear More

by Barry Lincoln
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Syed Jafri
December 22, 2021

Dealership works very hard to give a the customers good deals. They are very willing to help. More

by Cerdaalf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario arce
Dec 23, 2021 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 18, 2021

En esta ocasión me brindaron un buen servicio, estoy muy contento con mi nuevo vehículo.Muchas gracias! More

by oscarmorenoel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando (vendedor) , y la señora en finanzas.
Dec 20, 2021 -

Toyota of Dallas responded

Nuestra reputación es una de nuestras principales prioridades. ¡Su crítica positiva es por lo que siempre nos esforzamos!

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