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Toyota of Dallas

Dallas, TX

3.7
876 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 876 reviews

October 14, 2024

I had a great experience servicing my car at Toyota Of Dallas, Forest lane. The staff was friendly and efficient, ensuring my car was ready on time. The service team explained everything clearly and answe More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howard
Oct 15, 2024 -

Toyota of Dallas responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Our team takes pride in providing friendly and efficient service, and we’re glad they could meet your needs and keep you informed throughout the process. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 14, 2024

Joe Delapa did a great job of taking care of my oil/filter change on my 2014 Camry. Service was completed ahead of schedule. He explained the 3% credit card fee charge, but the dealership should More

by toy972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Delapa
Oct 15, 2024 -

Toyota of Dallas responded

Thank you for your review, and we're glad to hear that Joe provided you with excellent service. We appreciate you choosing us for your oil/filter change. We apologize for any confusion regarding the credit card fee. We'll take your feedback into consideration and ensure that the fee is clearly displayed in the future. Thank you again for your business.

October 11, 2024

Good efficient and reliable service,they been able to do the service in my truck thanks a lot More

by Joseose61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew flores
Oct 14, 2024 -

Toyota of Dallas responded

Thank you for your positive feedback! We're glad to hear that you received efficient and reliable service for your truck. We appreciate your trust in us and look forward to assisting you again in the future!

October 02, 2024

Gary Davidson is the reason I go to Toyota of Dallas. He completely makes me at ease every time. He makes it so simple to keep my car in top condition since I bought the car. I know I have an honest quot More

by Roxanne Pizzetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
Oct 03, 2024 -

Toyota of Dallas responded

Thank you for your fantastic review! We're so glad to hear that Gary has consistently made your experiences so positive. It's wonderful to know you feel at ease and trust the service provided by our team. We truly appreciate your recommendation and look forward to continuing to keep your car in top condition. Thank you for being a valued customer!

September 29, 2024

Joe Delapa did a wonderful Joe taking care of my Tocoma’s needed repairs this pasted six days. Good Job Joe! More

by Lee Davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Delapa
Sep 30, 2024 -

Toyota of Dallas responded

Thank you for your kind words! We’re thrilled to hear that Joe provided excellent service for your Tacoma’s repairs. We’ll be sure to pass along your compliments to him. If you need anything else, don’t hesitate to reach out!

September 26, 2024

The personnel are a five rating the dealership a 3 rating. The cars are to expensive and now they want to charge 3% for using a credit card. Inexcusable greed. More

by Robert.w.rumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Delapa
Sep 27, 2024 -

Toyota of Dallas responded

Thank you for your feedback. We’re glad to hear you had a positive experience with our personnel, but we’re sorry to learn that you found our pricing and credit card surcharge unsatisfactory. We strive to offer competitive pricing while maintaining quality service, and your concerns about the credit card fee are important to us. We appreciate your insights and will take them into consideration as we continue to improve our services. If you would like to discuss this further, please feel free to reach out. Thank you for your input!

September 21, 2024

Pathetic service ! 3% charge added for using credit card. And service manager did not try to resolve the issue. Talked to him about and he doesn't care. Customer should More

by ric66m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management
Sep 25, 2024 -

Toyota of Dallas responded

We appreciate you taking the time to share your concerns. We're truly sorry to hear about your experience and understand how frustrating this situation must have been. It's important to us that our customers feel valued and informed. We encourage you to reach out to our Customer Relations Manager, Vianney Pedroza, who is dedicated to resolving issues like this. You can contact her directly at VPedroza@vtaig.com. Thank you for bringing this to our attention, and we hope to make things right for you.

September 17, 2024

Didn’t take too long. The salesperson was very specific and ensured what to expect for my next visit. More

by Aharleyquinn86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
Sep 18, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We’re glad to hear that the process was efficient and that our salesperson provided clear information about what to expect for your next visit. If you have any further questions or need additional assistance, feel free to reach out. We look forward to seeing you again!

September 14, 2024

Toyota of Dallas was very efficient servicing my Tacoma. I brought it in and in around an hour they had my oil changed and the front end alignment completed. They offer pricing for oil changes that the “qui More

by rjrans22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
Sep 16, 2024 -

Toyota of Dallas responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that Alec and our team provided efficient service and value for your Tacoma. Your recommendation means a lot to us. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 14, 2024

I had a great service experience with Greg at Toyota of Dallas!! Can't recommend enough! More

by joshuastreeter45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Will
Sep 16, 2024 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're thrilled to hear that Greg provided you with an excellent service experience. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

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