Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
3.9
893 Reviews
Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

Directions

By Type

Showing 893 reviews

December 02, 2024

Very efficient and well-run! I did not have a long wait, and everyone who helped me out was friendly and knowledgeable. More

by colooney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joceline Ibarra
Report | Print
Dec 04, 2024 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're glad to hear that your experience was efficient and that you were well taken care of. Our team strives to provide friendly, knowledgeable service while respecting your time, and it's great to know we succeeded in doing so. We look forward to assisting you again in the future!

November 30, 2024

Part of the 5K service on my vehicle was Tire Rotation. They did not even check and inflate my tires to the recommended pressures. They changed my side mirror settings and my driver setting was changed! More

by w7n23j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DHoward
Report | Print
Dec 03, 2024 -

Toyota of Dallas responded

Thank you for your feedback. We apologize for the issues you've encountered during your service visit, including the tire rotation and the changes to your settings. This is certainly not the experience we strive to provide. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns and make things right. We appreciate your understanding and the opportunity to resolve this matter.

Dec 05, 2024 -

w7n23j responded

I found an additional issue. Part of the 5K service was that all fluids will be checked and topped off as needed. Well my windshield washer fluid was low and was never topped off. I am starting to get an impression that this prepaid Toyota service plan I was sold by the Toyota finance staff is not worth it? OR is it this specific Toyota of Dallas service department that has below par service.

November 30, 2024

Service is always good. However, today they did not fill all fluids. Coolant is low and they did not replace sticker with next oil change. More

by Limones.frankie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Wallace
Report | Print
Dec 03, 2024 -

Toyota of Dallas responded

Thank you for your feedback. We're glad to hear that you've generally had good service, but we apologize for the oversight with the fluids and the missing oil change sticker. This is not the level of service we aim to provide. Please contact us so we can resolve these issues and ensure your next visit is seamless. We appreciate your understanding and look forward to making things right!

November 30, 2024

I love going to Toyota of Dallas due to their great Deal and professional expertise. They also provide the best and quickest service. It's my first choice. More

by daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Harris
Report | Print
Dec 03, 2024 -

Toyota of Dallas responded

Thank you for your kind words and for choosing Toyota of Dallas as your first choice! We’re thrilled to hear that you enjoy our great deals, professional expertise, and quick service. Providing exceptional customer experiences is always our goal, and it’s wonderful to know we’ve earned your trust. We look forward to serving you again soon!

November 28, 2024

Great customer service, and great deal. I totally recommend it to everyone who is interested on getting a car. More

by Gypsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayms
Report | Print
Dec 02, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and are happy with the deal you received. Your recommendation means a lot to us, and we’re grateful for your trust. If you or anyone you know needs assistance in the future, don’t hesitate to reach out!

November 27, 2024

Easiest purchase I have ever made. Took less than an hour to make a deal and my offer accepted. More

by michael_7381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby and Vinny
Report | Print
Nov 27, 2024 -

Toyota of Dallas responded

Thank you for sharing your experience! We're so glad to hear that your purchase process was quick and easy. We strive to make the car-buying experience as smooth and efficient as possible. We appreciate your business and look forward to assisting you again in the future!

November 24, 2024

Andrew was amazing! ! 10/10 experience. He was very helpful, polite and helped me as soon as I got there. I definitely love this location and the customer service. More

by Rosanna Taveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Flores
Report | Print
Nov 27, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're so glad to hear that Andrew provided you with excellent service and made your experience a 10/10. We truly value customer satisfaction, and it's great to know you enjoyed your time with us. If there's anything else we can do to assist you, please feel free to reach out. We look forward to serving you again in the future!

November 16, 2024

We buy all our cars from here and get them all serviced here. We have always been pleased by the high level of service. The sales department is always transparent and easy to deal with. The service depa More

by Lyn D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Nov 20, 2024 -

Toyota of Dallas responded

Thank you for your incredible loyalty and trust! We’re thrilled to hear that both our sales and service teams have consistently met your expectations. Transparency, efficiency, and top-notch service are exactly what we strive to provide, and it’s wonderful to know we’ve earned your confidence time and again. Your kind words inspire us to keep delivering the high level of care you’ve come to expect. We look forward to continuing to be your go-to dealership for all your automotive needs! Thank you for choosing us.

November 08, 2024

Toyota of Dallas had the vehicle I wanted and worked with me to send me home in it the same day. More

by adamgodfrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica, Catalina
Report | Print
Nov 11, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We’re thrilled to hear that we were able to help you find the vehicle you wanted and make the process smooth enough for you to drive it home the same day. It’s our goal to provide a seamless and satisfying experience, and we’re glad we could meet your needs. We look forward to assisting you again in the future!

November 07, 2024

It is easy to make the appointment, all staff are nice and try to help the customers. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tulla
Report | Print
Nov 08, 2024 -

Toyota of Dallas responded

Thank you for your kind review! We're happy to hear that scheduling an appointment was easy and that our staff made a positive impression. We pride ourselves on providing friendly and helpful service, and it's great to know we met your expectations. We look forward to serving you again soon!

1
2
3
...
90