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Toyota of Dallas

Dallas, TX

4.1
918 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 918 reviews

March 11, 2025

Everyone was very nice and professional. The service was fast and the price was reasonable. They even greeted me outside before they were supposed to be open. Very impressed. More

by richardbryant2681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
Mar 13, 2025 -

Toyota of Dallas responded

Thank you for your kind words! We are thrilled to hear that you found our team to be nice and professional, and that you were impressed with the fast service and reasonable pricing. We strive to provide excellent customer experiences, and your feedback motivates us to keep up the good work.

March 10, 2025

I love this dealership. Toyota of Dallas provides fast, friendly, and affordable service. Their team has helped extend the life of my car and solved every issue I've had. Re More

by tania.bradkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 12, 2025 -

Toyota of Dallas responded

Thank you for your wonderful review! We are thrilled to hear that you love and appreciate our fast, friendly, and affordable service. It's great to know that our team has been able to extend the life of your car and resolve all your issues. Joe is indeed a valuable member of our team, and we're glad he could educate you about your car repairs. We strive to create a comfortable experience for our customers, and we're happy you enjoyed our lounge. Thank you for recommending us!

March 09, 2025

Jacob was very helpful and too kind, helped me decide on somethings and very very nice More

by Mani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
Mar 10, 2025 -

Toyota of Dallas responded

Thank you for your kind review! We're so glad to hear that Jacob was helpful and provided you with such a positive experience. We truly appreciate your feedback and are happy he could assist you in making the right decisions. If you ever need anything else, don’t hesitate to reach out!

March 09, 2025

I am taking my car in for the 6th time for the same problem. I bought lojack from dealer, and it still does not work. More

by Navy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Davidson, service Manager, store manager, and Vinnie in sales
Mar 12, 2025 -

Toyota of Dallas responded

We understand your frustration with having to bring your car in multiple times regarding the same issue with the Lojack system. We are committed to resolving this matter for you. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com for further assistance.

March 08, 2025

Fast place esasy to get appoitments on the weekends too not to bad of wait More

by Catin224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desire
Mar 10, 2025 -

Toyota of Dallas responded

Thank you for your great review! We're so glad to hear that you had a fast and easy experience with scheduling appointments, especially on the weekends. We appreciate your feedback and look forward to serving you again soon!

March 02, 2025

Co-operative staff who know what they are talking . Friendly atmosphere and excellent customer care More

by Shabbirhrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Mar 04, 2025 -

Toyota of Dallas responded

Thank you for your kind words about our co-operative staff and the friendly atmosphere. We are glad to hear that you experienced excellent customer care and we look forward to seeing you again next time!

February 28, 2025

My advisor Desirae was fantastic, the transmission flush was done in under 2 hours, not the 4 I was told over the phone when scheduling. I scheduled to also have a Recall taken care of and it wasn't done. More

by Stolliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Thomson
Mar 03, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We are thrilled to hear that Desirae provided you with fantastic service and completed the transmission flush in under two hours. We appreciate your understanding regarding the recall not being completed this time, and we look forward to assisting you with it during your next visit.

February 26, 2025

My contact, Zahid, guarantees my visit will be easy and successful. I’m also happy with the maintenance service. More

by Artshiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
Feb 27, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that Zahid ensured a smooth and successful visit for you. It’s great to know you’re happy with the maintenance service as well. We appreciate your support and look forward to serving you again!

Feb 27, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that Zahid ensured a smooth and successful visit for you. It’s great to know you’re happy with the maintenance service as well. We appreciate your support and look forward to serving you again!

February 23, 2025

I've always received excellent assistance at this dealership, and yesterday was no exception. Brian kindly showed me how to pop the hood on my car and pointed out the coolant, brake fluid, and batter More

by a.pouzar96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Feb 25, 2025 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're so glad to hear that Brian was able to assist you and provide helpful information about your car’s components. It’s great to know that the inspection and additional service recommendations met your expectations. We aim to always provide excellent service and valuable insights, so we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

February 12, 2025

Very good service, immediate updates on the status of repairs. Very good service, immediate updates More

by Sen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Istael
Feb 13, 2025 -

Toyota of Dallas responded

We're delighted to hear that our updates were helpful and that you had a positive experience. Glad we hit the mark!

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