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Toyota of Dallas
Dallas, TX
897 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 897 reviews
February 26, 2022
Carlos Amaya has great customer services very friendly. .he helped us get our new car..he answer all our questions..your look to get a new car go to Carlos Amaya in Toyota of Dallas and he will help you in .he helped us get our new car..he answer all our questions..your look to get a new car go to Carlos Amaya in Toyota of Dallas and he will help you in very possible away.. More
by reynosonorma27
Employees Worked With
Carlos Amaya, Melina Gonzales
February 26, 2022
This is our 3 vehicle bought at Toyota of Dallas. Every time we have had a great experience. Derek and Jaymes we’re absolutely great from beginning until end. Because of salesman like this is why My Every time we have had a great experience. Derek and Jaymes we’re absolutely great from beginning until end. Because of salesman like this is why My family and I keep going back to Toyota every time. Thank y’all so much for everything and see you in 2 years for my new car! More
by Jojayra Martinez
Employees Worked With
Jaymes, Derek
February 25, 2022
Great purchase experience! Car was delivered promptly and in excellent condition. Driver was courteous and helped us learn new vehicle features which are numerous! Car was delivered promptly and in excellent condition. Driver was courteous and helped us learn new vehicle features which are numerous! More
by tegentry
Employees Worked With
Caitlyn Stephens, Murat Alpsu, Michael Ramirez, Robert Garcia, Noe Arguenda, Syed Jafri
February 24, 2022
Blayke was great. Helped me order the 4Runner I wanted. Great correspondence throughout my 3 week waiting process. Just what I wanted Helped me order the 4Runner I wanted. Great correspondence throughout my 3 week waiting process. Just what I wanted More
by Andrew.baldwin1
Employees Worked With
Blayke, sales dept.
February 17, 2022
This place is a shady, unethical, and greedy dealership. Just a bunch of salespeople who do not care about you and want to flip a profit. I began signing paperwork for a trade-in for a new Corolla. After ge Just a bunch of salespeople who do not care about you and want to flip a profit. I began signing paperwork for a trade-in for a new Corolla. After getting a bit of some cold feet and unsure if I wanted to go through with the deal, I said I'd like to back out, take a few days to think about it, and possibly come back to purchase the car. It was a huge decision, I was forking up cash upfront, and I was nervous and needed to think it through. NOPE. Mr. Zoubi spoke to me and adamantly told me he now owned my former car and I was legally bound to the Corolla. I asked why we couldn't just shred the paperwork, act like it never happened, and I could go home with my car. He never gave a reason why I couldn't do that, but just said that I was bound to the decision and couldn't leave with my car. I walked away an angry customer that day. Sure, legally Mr. Zoubi was correct, but it was an unethical and slimy thing to do. He did not care about customer satisfaction, he just wanted to make a quick buck when he could've just given me my car back. Well you know what? You lost a potential returning customer. I will never buy another Toyota again after this. On top of that, I will be telling everyone never to shop here. A few of my friends have already said they'll never come here based on my experience. I have also contacted the corporate office and am trying to get this resolved. I want my car and my money back. Even the corporate office agreed with me that what they did was messed up! Toyota itself doesn't agree with Mr. Zoubi's decision! You might have made a quick buck today, but you lost potential future customers, Toyota of Dallas! You are a bunch of greedy salespeople with no integrity or principle! You should've just given me my car back instead of trying to screw me over so you can make your change! Now you will lose a ton of future potential business because of me, I can guarantee it! Think about it you guys! You screw me over so you can make a few thousand dollars, but in the longterm you've now lost tens of thousands of dollars from many people in Dallas who will never step foot in your dealership! And on top of this, people will read this review and know what you did! Listen to the bad reviews, and realize that you are horrible with customer service! What's even more pathetic is all these managers who claim to be "devoutly religious" but then won't even give a twenty-five year old college student his car back when he was feeling a little nervous about a huge purchase! Disgusting! More
by Brandon Brooks
Employees Worked With
Niazi Zoubi
February 10, 2022
They took care of us they were amazing they guided us through the whole process and explained everything especially the sales rep Aurelio Oyarvide excellent through the whole process and explained everything especially the sales rep Aurelio Oyarvide excellent More
by CV. JR
Employees Worked With
Aurelio Oyarvide
February 08, 2022
Best place to shop fora car!! Humberto Vasquez is the best salesperson!! Recommend 110% the manager Dan is also the sweetest person!! Have bought 5 autos there and would not go anywhere else!! best salesperson!! Recommend 110% the manager Dan is also the sweetest person!! Have bought 5 autos there and would not go anywhere else!! More
by Patty
Employees Worked With
Humberto Vazquez in sales aka MACHETE
February 06, 2022
Farah was great to work with even though it took some time to locate my new Tacoma. She was so nice to hang in there and work out this deal. Thanks Farah! time to locate my new Tacoma. She was so nice to hang in there and work out this deal. Thanks Farah! More
by ronjlehr
Employees Worked With
Farah
January 30, 2022
Top notch quality service! Was able to replace my wife’s 2016 Toyota Highlander for a brand new 2022 Toyota Highlander Platinum edition AWD, absolutely love it, transaction was entirely smooth, no gimmicks, 2016 Toyota Highlander for a brand new 2022 Toyota Highlander Platinum edition AWD, absolutely love it, transaction was entirely smooth, no gimmicks, best price upfront, best trade value, plenty of selection to choose from 1 of 5 available platinum editions available. Great overall experience. Can’t wait to buy again! More
by mtorres999
Employees Worked With
Derek Oh
