Toyota of Dallas

I have beep a Toyota customer for 20 years. I recently purchased my third Toyota vehicle, my 2nd Prius. I love the Toyota product, and have always been treated well and fairly by employees of Toyota of D purchased my third Toyota vehicle, my 2nd Prius. I love the Toyota product, and have always been treated well and fairly by employees of Toyota of Dallas. I won't have my car serviced anywhere else. Two weeks ago I agreed to meet a real go-getter, Abayomi Botini, to discuss the possibility of trading in my 2009 Prius. I had absolutely no desire to actually let go of my car, but came anyway. Mr. Botini was friendly, polite, personable, and, ultimately, very persuasive without being pushy, and worked very diligently to secure a deal that I could live with. Thanks to the "undersell" of Mr. Botini, I walked out of the dealership with a 2013 Prius. He, like the product he sells so well, is a winner. I hope Toyota appreciates the effectiveness of his style of gentle salesmanship. The hard sell would have sent me running out the door. Frank Latson More

STAY AWAY FROM TOYOTA OF DALLAS!!!!! THESE GUYS ARE CROOKS!!!! I had an email from my salesman with the marked down price I was going to pay for the vehicle. It contained the VIN number, a picture of CROOKS!!!! I had an email from my salesman with the marked down price I was going to pay for the vehicle. It contained the VIN number, a picture of the sticker from the vehicle. After driving for over an hour to get to this dealership, they (including the manager) did not honor the price and said that was just to get us to come in. They lie to get you to come in and HOPE you will forgive them and do business. Only the very stupid would continue to do business with these jerks. This place is very run down and actually looks worse that most used car dealerships. I do not see how this place stays in business. We got up and left. I will never do business with liars and crooks! More

I went to this dealership with a specific need and conditions while negotiating with another 2 dealership in town as I was determined to get the very best deal that would meet my need. My budget was v conditions while negotiating with another 2 dealership in town as I was determined to get the very best deal that would meet my need. My budget was very tight with no margin so ever to work with, and Yomi went beyond expectations and helped tremendously negotiating the best price and conditions with his team. I'm extremely grateful for his help on getting me a new Prius at better price and conditions than my old one. I highly recommend him as an amazing sales person. More

Great sales guy - just did not get the deal I was looking for from the financial person. The great experience I had was due to the sales person and I would recommend him. for from the financial person. The great experience I had was due to the sales person and I would recommend him. More

I had my breaks replaced based on thier recommendation. As soon as I left the dealership my brakes never felt right. They made sounds, were grinding, and made me feel unsafe. I would have taken it back t As soon as I left the dealership my brakes never felt right. They made sounds, were grinding, and made me feel unsafe. I would have taken it back to have it fixed but I had no confidence that they would actually fix the issue. More

I would like to start by stating that I have purchased over 50 vehicles in the past 20 years and this was one of the finest experiences to date. I contacted Toyota of Dallas among 6 other dealers during over 50 vehicles in the past 20 years and this was one of the finest experiences to date. I contacted Toyota of Dallas among 6 other dealers during a recent search for a new FJ Cruiser. Most dealers never bothered to respond to my request or simply had an automated email sent out, but I was fortunate that Marcus Barnes at Toyota of Dallas picked up the phone and called me. He was very responsive to my questions and very genuine about helping me find the right car. Marcus nor his New Car Director, Dan Stewart were never pushy, they simply wanted to help me find the right car and never gave up until they did. I was also introduced to Darren Dortch during the process and have to commend him on the great team he has assembled in his short time as General Manager/Owner. I have also worked with Chris and Barb King in Parts and they are both fantastic! If you are in to your Toyota and want to add some great accessories, these are the guys to call. I am very excited about my new relationship with the outstanding staff at Toyota of Dallas and look forward to many years of future business with them. If you are shopping for a new Toyota you must give Marcus, Dan, and Darren the opportunity to earn your business, they are Great! Thank you guys for all of your help getting my new Trail Teams Edition FJ Cruiser, I love it! More

Salesman Marcus Barnes listened to what we wanted and then found the exact car. Marcus was able to secure a very good deal for us, both price and perks. The reason this survey was rated great is becaus then found the exact car. Marcus was able to secure a very good deal for us, both price and perks. The reason this survey was rated great is because all of this was done online and with 2 phone calls - which really made the deal exceptional. This vehicle was actually purchased online with 2 follow up phone calls. The dealership experience when we when to pick up our car was exceptional as well. Marcus was a really nice guy in person too and the sales manager Ahmad and Corey (in finance) were very friendly and courteous as well. We feel the entire buying experience was very stress free from past experiences and Toyota of Dallas had the inventory the people that made the difference in our decision to purchase from this dealership. More

Salesman Marcus Barnes listened to what we wanted and then found the exact car. Marcus was able to secure a very good deal for us, both price and perks - a 51" TV! The reason this survey was rated grea then found the exact car. Marcus was able to secure a very good deal for us, both price and perks - a 51" TV! The reason this survey was rated great is because all of this was done online and with 2 phone calls - which really made the deal exceptional. This vehicle was actually purchased online with 2 follow up phone calls. The dealership experience when we when to pick up our car was exceptional as well. Marcus was a really nice guy in person too and the sales manager Ahmad and Corey (in finance) were very friendly and courteous as well. We feel the entire buying experience was very stress free from past experiences and Toyota of Dallas had the inventory the people that made the difference in our decision to purchase from this dealership. More

I had a great experience when I brought my 2009 Land Cruiser in for service. They Eric and Robert made my experience truly exceptional!!!!! When I called to make the appointment they made me feel like f Cruiser in for service. They Eric and Robert made my experience truly exceptional!!!!! When I called to make the appointment they made me feel like family right off the bat. They not only fixed my problem but they fixed it right the first time. More

I came to this dealer based on a $19.95 postcard I received it the mail. I hadn't been to TOD in about a year and let me tell you...my how things have changed! I was greeted PROMPTLY by a young lady w received it the mail. I hadn't been to TOD in about a year and let me tell you...my how things have changed! I was greeted PROMPTLY by a young lady who took my name and got me with a service person immediately. I was introduced to Marteaz Turner. Mr. Turner was the shuttle driver before and I was wow'd by the way he took care of the whole service visit. I didn't not feel one bit pressured the whole visit Nd even left with a color print out of what the status of my vehicle was. I was pleasantly surprised of how friendly everyone was. Even the Service Manger, Robert, came by and asked if I needed any assistance when I was walking around browsing. I think it's awesome that even the managers walk around and are involved. I saw him assisting his employees throughout my visit and I can see why things went so smoothly. I am glad I was mailed that postcard and that it brought me to the dealer that I have wanted to do business with but that I had lost confidence in. Hopefully the changes last for a while! I'm definetly a TOD customer once again! More