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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.1
922 Reviews
Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

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Showing 922 reviews

July 12, 2024

Was not aware of a $14 “labor fee” on an oil change. First time paying for that. More

by jjdeleon91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 19, 2024 -

Toyota of Dallas responded

We're sorry to hear about your experience with the unexpected labor fee on your recent oil change. We understand that unexpected charges can be frustrating, and we aim to be as transparent as possible with our pricing. To address this issue and ensure you have a clear understanding of all charges, we encourage you to reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com. Vianney will be able to review your service visit, explain the charges in detail, and work with you to resolve any concerns. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to make things right.

June 30, 2024

Gary takes good care me and my wife Makes our lives just a little less stressful by working with him Thanks Gary More

by Blaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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June 21, 2024

I cannot speak highly enough about Jesus Hernandez. He made my first-time buying experience a dream come true! Everything from test driving to finalizing the deal went through smoothly. More

by Puerto1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Hernandez
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June 16, 2024

The service was great, i arrived on time and was in and out in under an hour. More

by melanie.foncham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jun 16, 2024 -

melanie.foncham responded

Thank you for your service!

Jun 17, 2024 -

Toyota of Dallas responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our service. Providing efficient and timely service is something we strive for, and we're glad that we could get you in and out in under an hour. Your satisfaction is important to us, and we appreciate your business. If there's anything else we can assist you with in the future, please feel free to reach out. We look forward to serving you again!

June 16, 2024

Used department very welcome we was done less than 3 hours trade and buy.,and done financial also. More

by GIN MUN MUANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pascodo women.
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June 12, 2024

Had excellent experience working with Chris Rodríguez. Chris was very informative and attentive and was great with helping me buy my new truck!! More

by Jessica Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
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Jun 13, 2024 -

Toyota of Dallas responded

Thank you for sharing your excellent experience! We're delighted to hear that Chris Rodríguez was informative, attentive, and instrumental in helping you buy your new truck. Your satisfaction is our top priority at Toyota of Dallas, and we appreciate your kind words. Enjoy your new truck, and we look forward to assisting you again in the future!

June 07, 2024

This is my second time coming to this location in less than a month and the service has been outstanding. Polite Employees who go over and beyond to make sure the customer is satisfied with their visit. More

by jcrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
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Jun 10, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're thrilled to hear that you've had outstanding service during both of your recent visits. Our team takes great pride in going above and beyond to ensure our customers are satisfied, and your kind words mean a lot to us. We appreciate your loyalty and look forward to continuing to provide you with excellent service at Toyota of Dallas. If there's anything else we can do for you, please don't hesitate to let us know!

June 06, 2024

Great service. Got my maintenance done with In a timely manner. Will definitely be back!!! More

by lisaseal50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
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Jun 07, 2024 -

Toyota of Dallas responded

Thank you for your wonderful review! We're delighted to hear that you received great service at Toyota of Dallas and that your maintenance was completed in a timely manner. We appreciate your business and look forward to welcoming you back for your future automotive needs. If you have any questions or require further assistance, please don't hesitate to reach out.

June 05, 2024

Great service nacho was very nice and helpful with everything and very informative will return More

by Valeria rodela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacho
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Jun 06, 2024 -

Toyota of Dallas responded

Thank you for your kind words about your recent experience at Toyota of Dallas! We're thrilled to hear that Nacho provided you with exceptional service and was informative throughout your visit. We take pride in our team's commitment to customer satisfaction, and your feedback lets us know we're on the right track. We look forward to seeing you again in the future!

June 05, 2024

Professional and high tech communication about vehicle status Service advisor Alec was wonderful! Appreciate the entire experience More

by Pony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
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Jun 06, 2024 -

Toyota of Dallas responded

Thank you for your glowing review! We're thrilled to hear that you had a positive experience at Toyota of Dallas and that Alec provided wonderful service as your service advisor. Professional and high-tech communication about your vehicle status is essential to us, and we're delighted it met your expectations. We appreciate your kind words and look forward to providing you with excellent service in the future!

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