Toyota of Dallas

Employees need improvement in communication, professionalism, and decorum. They come across unfriendly and unkempt. It’s challenging to appreciate the mechanical service when you’re not sure i professionalism, and decorum. They come across unfriendly and unkempt. It’s challenging to appreciate the mechanical service when you’re not sure if it’s matched with the lack of courtesy experienced just getting your car keys to scheduled advisor - no name plates seen from the outward bay. More

My advisor Greg was a great friendly person with enough knowledge. They did a multipoint inspection which was not very authentic. My horn connection was detached but on the report they wrote it's workin knowledge. They did a multipoint inspection which was not very authentic. My horn connection was detached but on the report they wrote it's working. More

Toyota of Dallas is conveniently located close to my home, they provide friendly and reliable service. home, they provide friendly and reliable service. More

Device was great service attendant very attentive and accurate. All around a great service visit. accurate. All around a great service visit. More

Had oil change done. Was in & out in approx 1hr. Got my inspection report which tells me about recommended services. Waiting area was pretty clean. I don’t have any compl Was in & out in approx 1hr. Got my inspection report which tells me about recommended services. Waiting area was pretty clean. I don’t have any complaints. Service advisor Greg was friendly & professional. He was helpful in updating/correcting my record. My record has been wrong for many years and he finally corrected it. Other past service advisors said they would take care of it, but never did. Greg was the one who took care of it, so thank you Greg! More

Greg at the service department was amazing. Very nice to hear about his stories about the different cars he owns and he makes it fun by adding little jokes. Very nice to hear about his stories about the different cars he owns and he makes it fun by adding little jokes. More

Service was quick and efficient. Service attendant was polite and cordial. Waiting time was minimum. Service attendant was polite and cordial. Waiting time was minimum. More

Humberto Vasquez was very helpful and nice and gave us a good deal on a new Toyota camry. Would recommend him to friends, family and anyone who needs a new vehicle. good deal on a new Toyota camry. Would recommend him to friends, family and anyone who needs a new vehicle. More

This dealership is about a 10 minute drive from where I live, but I would sacrifice the convenience for better service going forward. They have a shuttle service, but it’s not even reliable because it take live, but I would sacrifice the convenience for better service going forward. They have a shuttle service, but it’s not even reliable because it takes hours to even get to you, and while you wait you sit in an extremely uncomfortable seating area that looks and feels like it’s never been cleaned. I’ve been here to be serviced twice and both times the entire service department was very inattentive. I was not acknowledged once; the team would rather banter amongst themselves than be attentive to the paying customers. I’ve had better service at every other dealership I’ve been at (Ford included) More