Toyota of Cool Springs - Service Center

Excellent Service from Toyota of Cool Springs as Always! Rycine very helpful and nice. He addressed all of my issues and noted some maintenance issue that should be addressed based on the mileage. He also m Rycine very helpful and nice. He addressed all of my issues and noted some maintenance issue that should be addressed based on the mileage. He also made sure my car really cleaned up before I drove out. More

Service has always been great I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, mad I've never had an issue here and John is as good as they come. I brought my Camry Hybrid in last week on a Monday and John took care of my needs, made recommendations, and personally ran my car through the wash before handing it back to me. Thank you John! More

Exceptional Service Ambassador The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will The Service Advisor, Kenny Norton, is truly this dealership's service ambassador. He interacts well with his customers and does what he says..I will not hesitate to bring my Toyotas to this dealership for service because of employees like him. More

Appointment is key Schedule an appointment if you can and the process is smooth as silk (especially if you bought the car there or you are a returning service customer). Schedule an appointment if you can and the process is smooth as silk (especially if you bought the car there or you are a returning service customer). They promise and deliver what they promise. I have never had a bad experience there. More

Exceptional I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to buy cars since he took care of me just as he promised to and I promised to buy a car here and get it serviced here. Little did he know that day being such a nice guy would bring the dealership four new customers, my business and their business for years! I really like all of the service people and have always been treated well by everyone, but especially Steven and Donna Klepper and Kris the GM, Alan Richardson my salesman.. As long as I'm treated well I'll be back! More

Great service! I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well take I have been taking my Sienna here for service for 2 years, and they never disappoint! Special thanks to Ray, who always makes sure my car is well taken care of and in a timely manner! More

Courteous, quick service. Comfortable experience. Darryl made sure my questions were answered & that I was welcome there. The routine service was quick & convenient. It is obvious that the dealership Darryl made sure my questions were answered & that I was welcome there. The routine service was quick & convenient. It is obvious that the dealership values my business. More

Always great service! Every time I have my car serviced at Cool Springs Toyota, I am always satisfied. My favorite service advisor is John who is so accommodating and pleas Every time I have my car serviced at Cool Springs Toyota, I am always satisfied. My favorite service advisor is John who is so accommodating and pleasant. More

A good experience I set my appointments online and was on time. Darryl was a friendly and pleasant guy. He was quick to it asking if he could help in any other way. I d I set my appointments online and was on time. Darryl was a friendly and pleasant guy. He was quick to it asking if he could help in any other way. I did have a question about a feature on the car I'd never used. Although initially stumped like me, he researched the answer and got back with me. All pretty much within an hour or so. My experiences with Toyota of CS have always been good. Darryl was no difference. More

60k maintenance DC was wonderful, helpful and patient. I changed my appointment a few times and he was very flexible. Called me promptly to tell me my car was ready a DC was wonderful, helpful and patient. I changed my appointment a few times and he was very flexible. Called me promptly to tell me my car was ready and moved cars so I could leave at ease. More