160 Reviews of Toyota of Cool Springs - Service Center
The ONLY place I get my Tundra serviced. I always have my Tundra serviced at Toyota of Cool Springs. Jim was super helpful and knew his stuff. The service department is always busy but they a I always have my Tundra serviced at Toyota of Cool Springs. Jim was super helpful and knew his stuff. The service department is always busy but they always get me in and out on time. I recommend booking your appointment online. That seems to always make things go easy. More
Welcoming. Very helpful and informative. John was very helpful. He took time with my questions. While I was waiting for my service to be completed ,I noticed John was helping other customers John was very helpful. He took time with my questions. While I was waiting for my service to be completed ,I noticed John was helping other customers and explaining issues with them. More
Great Dealership We have always had great service at Toyota of Cool Springs. We bought our Camry new in May 2011 and have only had it serviced there and have never ha We have always had great service at Toyota of Cool Springs. We bought our Camry new in May 2011 and have only had it serviced there and have never had any trouble out of the car. More
Superior service! I always know that my car and I will always be taken care of when I hand it off to John Kuykendall. I appreciate his honesty! I always know that my car and I will always be taken care of when I hand it off to John Kuykendall. I appreciate his honesty! More
Top Notch Service Cool Springs Toyota never disappoints! It says a lot that I choose to drive past multiple other Toyota dealerships as well as countless oil change sho Cool Springs Toyota never disappoints! It says a lot that I choose to drive past multiple other Toyota dealerships as well as countless oil change shops to service my vehicle at this location. Staff is always very friendly and informative on upcoming car repairs without coming off pushy. Do yourself a favor and go out of your way to get the best customer service in the business!! More
Great Dealership I definitely recommend Toyota of Cool Springs! I purchased my vehicle almost four years ago after my vehicle was totaled in an accident. They helped m I definitely recommend Toyota of Cool Springs! I purchased my vehicle almost four years ago after my vehicle was totaled in an accident. They helped me through the process of picking the right vehicle for me! The service team is amazing! Several service team members have helped me over the years including John, Noi, and DC ( Decarlos). They have all been exceptional! DC has worked with me many times in the recent past, including my last visit. He is helpful, professional, and has ensured my vehicle is taken care of. He always does an exceptional job with a positive attitude! More
Service was excellent! They always make it right! Highly recommend Rycine as the best service advisor. He works hard to take care of your car and always communicates everyt They always make it right! Highly recommend Rycine as the best service advisor. He works hard to take care of your car and always communicates everything clearly. Also, he never talks down to you if you are a female. More
Service was great! Kenny Norton always makes sure that vehicle service is done correctly and that I am totally satisfied when I leave. Truly exceptional customer servi Kenny Norton always makes sure that vehicle service is done correctly and that I am totally satisfied when I leave. Truly exceptional customer service at this dealership. More
Excellent Service! I am very impressed with the Service Department at Toyota of Cool Springs! Every time I take the car to be serviced they exceed my expectations! Bra I am very impressed with the Service Department at Toyota of Cool Springs! Every time I take the car to be serviced they exceed my expectations! Brandon was great to work with! More
Professional, friendly and always deliver as promised! My service writer, Chris, took the time to review the results of my 35,000 mile check up with me. Looks like I'm going to need tires in the near futur My service writer, Chris, took the time to review the results of my 35,000 mile check up with me. Looks like I'm going to need tires in the near future & Chris explained the "wear numbers" on my current tires and gave me quotes for replacement tires. I leave Toyota of Cool Springs with peace of mind every time my vehicle is serviced. Highly recommend Chris Wilson at Cool Springs Toyota! More